Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from BayArea

clean and comfortable room

Posted Jun 5, 2016
Pros: Room was pleasantly appointed with microwave, frig and tv.
Cons: I was never able to get on the Wifi.
Location: location was noisy and a bit sketchy. Not dangerous but just basic.
It was a clean and comfortable room. The physical location of the inn was not horrible but a bit noisy and basic.
4 out of 5
by A verified traveler

Posted May 4, 2016
Ok locstion, room was very nice and clean,pretty good breakfast, smelled pot every time we opened the patio door.it was close to my family,,great popcorn and cookies and fruit anytime,all in all I was pleased,will stay here again...
Comment from Hotel Management
May 13, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking the time to write this review and share your experience. I am glad that you were happy with your stay at our hotel. We will work hard to maintain the quality and value of our services to consistently serve you better. We hope to see you again. Thank you for your business.
5 out of 5
by Carlos

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Hello Carlos, Thank you for the 5* rating you posted for our hotel. We work hard to be able to offer our guests quality and value accommodation. It would be a pleasure to see you again soon.
5 out of 5
by Jessie from Sacramento

Better than expected

Posted Apr 26, 2016 on Hotels
Haven't stayed at a Comfort Inn in a while and it was better than expected. Clean room, prompt check in, plenty of parking (there's a small lot under the hotel), no smelly hallways, quiet. Would stay again.
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Hello Jessie, It is heartwarming to hear that we were able to provide quality accommodation and services to you. Thank you for staying with us again. Thank you for taking the time to complete our survey leaving us this positive feedback score. We hope to have the chance to serve you again soon. Have a great day!
3 out of 5
by Dr Scott from Wellington, FL

Castro Comfort Inn pretty comfortable

Posted Apr 18, 2016 on Hotels
I stayed at the Comfort Inn primarily based upon it's previous reviews as being a good place to fall asleep; and I will definitely agree that the beds and bedding are top rate. This is not a luxury hotel and the room looked just slightly worn but the staff are friendly and efficient and if you're looking for decent accommodations, this is a good place to stay.
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Hello Dr. Scott. It is rewarding to learn that you were pleased with the basic services and accommodation we offer here at our hotel. Please do not hesitate to call our attention on your next visit if you need assistance. Our staff on duty will attend to you promptly. Thank you for choosing to stay at our hotel.
4 out of 5
by Kellie from Sacramento

Posted Apr 15, 2016 on Hotels
Although they were going through a remodel, the staff (one in particular) was VERY accommodating. There was another hotel guest that was an extreme pain and complained about everything, and she was very nice and helped her in every way she could. The bed was very comfortable and the whole experience was good overall. I think they should have opened the gym as it didn't seem to be in the way of the remodel. I think once the remodel is done, this place will ROCK!!
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Hello Kellie, Thanks so much for taking the time to share with us your favorable feedback. I am glad that the ongoing improvements at our hotel was not an inconvenience to you. We will do our best to offer you another fine experience on your next visit. Thank you for your business.
4 out of 5
by In Kook from southern california

Posted Apr 10, 2016 on Hotels
Breakfast was good
Comment from Hotel Management
May 13, 2016 by Front Desk Manager, Hotel Management
Hello In Kook, Thank you for your kind remarks about your stay at our hotel. Your review will surely inspire our team to stay committed in our goal for excellence. We will do our best to make your next visit a better experience. We hope to see you again soon.
3 out of 5
by Anna from Arvika

Helt okej!

Posted Apr 9, 2016 on Hotels
Bra, väl fungerande hotell. Inget extra. Rent, sköna sängar. Vårt rum låg i ett hörn båda fönstren mot en trafikerade väg, mycket ljud hela natten.
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Hello Anna, We thank you for taking the time to share with us your comment following your visit at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you and offer you breakfast again soon. Have a lovely day! Hej Anna, Vi tackar för att du tog dig tid att dela med oss din kommentar efter ditt besök på vårt hotell. Ni ska veta att vi värdesätter din verksamhet, kommer vi att göra vårt bästa för att göra din nästa besök en bättre upplevelse. Vi hoppas att se dig och erbjuder dig frukost igen snart. Ha en bra dag!
4 out of 5
by A verified traveler from Calif.

Everything was nice.

Posted Apr 8, 2016
Pros: Very roomy.
Cons: Was fine for the price.
Location: Didn't look around.
Just there for one night. No complaints. Breakfast was not bad. Plenty to eat. Room had everything I needed.
Comment from Hotel Management
May 13, 2016 by Guest Relations Manager, Hotel Management
Dear Paul, Thank you for taking the time to share with us your comment following your visit here at our hotel. I am glad that everything went well and you were happy with your experience with us. We will do our best to make your next visit a better experience. We hope to see you again soon. Have a great day!
4 out of 5
by elizabeth from Nevada

Posted Mar 30, 2016 on Hotels
Parking is horrible for oversized suv's.... Beds super comfortable!
Comment from Hotel Management
May 14, 2016 by Front Desk Manager, Hotel Management
Dear Elizabeth, Thanks so much for staying with us. I apologize however that parking your SUV was a challenging part of your stay with us. I will send request to check on this matter, I appreciate your time in bringing this to our attention. I am glad though that you were comfortable in the room you stayed in. I hope you will stay with us again next time you are in town.