Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2015
Nice hotel close to restaurants and shopping, not too far away from San Francisco and very close to Oakland International Airport
Comment from EPC
Aug 24, 2015 by Manager, EPC
Hi Guest, Thank you very much for taking the time to share your review. We are all very much delighted to know that you enjoyed your stay. Thank you very much for appreciating our convenient location. It is our great honor and pleasure to serve you. We want you and all our guests to enjoy your stay, get your money’s worth and even more. Thank you very much for choosing our establishment. We are looking forward to your next stay. Have a great day. Cheers!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Osnabrück

Hotel zur Übernachtung während Durchfahrt

Posted Aug 4, 2015
Pros: Sauber, einfach, große Zimmer, preiswert
Ein typisches Motel um eine Nacht zu bleiben. Die Zimmer sind, wie in den USA üblich, recht groß und mit Kühlschrank, Kaffeemaschine, Schreibtisch und einem großen TV ausgestattet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Jul 16, 2015
Nice room. Not a lot around the hotel.
Comment from Hotel Management
Aug 11, 2015 by Manager, Hotel Management
Hi SR, Thank you for your feedback. We are happy that you enjoyed your stay. Thank you very much for appreciating our amenities. We are honored to serve you. We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Thank you for choosing our establishment. We are looking forward to your next visit. Cheers and have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Road Warrior

Decent hotel for a decent price

Posted Jun 11, 2015
Location is in a marginal area but is just finishing a renovation so once inside the rooms are nice. Friendly staff and the breakfast was on part with other hotels that provide this service.
Comment from Hotel Management
Jun 23, 2015 by Front Desk Manager, Hotel Management
Hello Fatboy, Thank you for taking note of our ongoing improvement in our property. These effort is implemented so we can offer our guests a more competitive service. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted May 25, 2015
Everything was great and the breakfast was awesome. They had many options for breakfast.
Comment from Hotel Management
Jun 1, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, We are pleased that our breakfast options had impressed you greatly. Thank you for sharing with us your experience at Comfort Inn and for your compliments on our accommodations and services. We sincerely look forward to serving you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castro Valley

Comfy!!

Posted May 18, 2015
The beds and linen here are so comfy!! I would deffinently recommend to anyone thinking of staying here. Very clean!! Must say someone is always cleaning. The hallways have a old school feel but once inside the room its a whole different vibe.
Comment from Hotel Management
Jun 1, 2015 by Guest Relations Manager, Hotel Management
Hello Lizzie, It’s quite accomplishing to hear that we had successfully provided you with an exceptional Comfort Inn experience. We want every guest to feel welcomed like family and we hope for more opportunities to meet and exceed your expectations. Thank you for your review!
2 out of 5
Recommended
for Families
by Gary

Posted Apr 30, 2015 on Hotels
Comment from Hotel Management
Jul 4, 2015 by Guest Relations Manager, Hotel Management
Hello Gary, Thank you for taking the time to complete the satisfaction survey following your stay in our hotel. We would be truly delighted to have you back at Comfort Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler

Construction

Posted Mar 31, 2015
Pros: Our two chihuahuas were welcome and accommodated.
Cons: Complete the construction and clean up the mess.
We've stayed at this hotel 3-4 times since December 2014, and it has "been under construction" since our first visit. The workers are blocking the elevator entrance in the garage, and tracking chalk & dirt into the elevator. The hallway on ground level smelled foul for 3 days during our last visit - like backed up sewer or something dead.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington state

Quiet and clean

Posted Mar 30, 2015
Pros: Quiet and clean
Cons: We cannot think of anything
Location: Castro valley is central location in the bay area.
For the price this is a very pleasant hotel. Easy freeway access with nearby dining.
2 out of 5
Recommended
for Everyone
by A verified traveler from Reno, Nevada

So, so hotel

Posted Mar 22, 2015
Pros: Convenience to the location we are remodeling.
Cons: First floor need improvement. Bathrooms are old and the carpet needs to be clean.
First floor rooms not as good as second floor. To much noise early morning. Rooms smell bad, and moldy. Nothing but sugary food for breakfast. By 9:00 am there is no fresh fruit, and sometimes not at all.