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Like other Marriott's it pretends to be upscale when it is average. Breakfast is overpriced for limited amounts. Pay additional for second cup of coffee.
I stayed in room 231 and there was a couple fighting until 4am . Their fight was aggressive as there was kicking on the doors, loud screaming with foul language. It was non stop. I got no sleep because of this . I informed front desk and they indicated 5 other individuals had complained about this. I rented this property only to get a good night sleep and was unable to do so because of the situation occurring next to my room.
Karina
Stayed 1 night in Feb 2024
Response from M on Feb 26, 2024
We apologize for this inconvenience. We will discuss with the associates to better have them handle this situation.
6/10 Okay
ERNESTO
Business traveler, Traveled with partner
Feb 23, 2024
I have to wait to get a room and finally available at night. No shampoo and soap in bathroom and I have to request to get one. I request a kings beds and sofa bed but sofa bed is not available.
ERNESTO
Stayed 2 nights in Feb 2024
Response from M on Feb 26, 2024
We apologize for this inconvenience. We will inform the leadership team of this feedback. Thank you for staying with us.
The shower was freezing the outside traffic with trucks running over potholes LOUD . Food is terrible but bartender was nice . I had a “grilled” microwave chicken sandwich and they ran out of onions.
Choca Lee
Stayed 1 night in Feb 2024
Response from M on Feb 26, 2024
We apologize for this inconvenience. We will inform the leadership team of this feedback. Thank you for staying with us.
Especially appreciated the service! Very friendly, welcoming & helpful. Delicious BLT and Sauvignon Blanc at the Bistro, too. Room very nice, clean, comfortable.
Mary
Stayed 1 night in Feb 2024
Response from M on Feb 26, 2024
Thank you for your amazing feedback. We hope to see you again.
10/10 Excellent
ava
Feb 16, 2024
Liked: Property conditions & facilities
ava
Stayed 1 night in Feb 2024
Response from M on Feb 26, 2024
Thank you for your amazing feedback. We hope to see you again.
10/10 Excellent
George
Feb 13, 2024
Liked: Cleanliness, staff & service
George
Stayed 1 night in Feb 2024
Response from M on Feb 15, 2024
Thank you for the amazing score. We hope to see you again.
There is nowhere within walking distance to eat. The area has a lot of empty stores and homeless people around. There’s a limited restaurant in the hotel.
Linda
Stayed 1 night in Jan 2024
Response from M on Feb 9, 2024
Thank you for the feedback. We hope to see you again.
The courtyard Marriott was beautiful the facility was very clean, comfortable, and relaxing. However, knowing that crime was at an all time high reaonated in my mind every second. That was the most unsettling part of the trip.
Kimberly
Stayed 4 nights in Jan 2024
Response from M on Jan 28, 2024
Thank you for the amazing score! We hope to see you again!
I stayed the night before me early morning flight from OAK. This hotel is very clean and quiet. They also offer FREE shuttle service starting at 4am. The driver was right on time and gave me a quick ride to my terminal. I will definitely stay here again!
Judy
Stayed 1 night in Jan 2024
Response from M on Jan 28, 2024
Thank you for the amazing score! We hope to see you again!
The hotel was very nice. The bistro was a nice easy place to catch dinner. The cook was super friendly. The Lyft to the airport was a bit late, but we made it in time.
Steven
Stayed 1 night in Jan 2024
Response from M on Jan 28, 2024
Thank you for the amazing score! We hope to see you again!
6/10 Okay
Anisa
Jan 3, 2024
Anisa
Stayed 1 night in Dec 2023
Response from M on Jan 28, 2024
Thank you for the score! We hope to see you again!