Ratings based on 351 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chino
Another CourtyardPosted Aug 17, 2015
Pros: It was a typical courtyard.
Cons: Our A/C barely worked and the furniture really needs replacing. Popcorn ceilings need to go. Food needs to be available more that a couple hours.
Location: Only the airport and the stadium. You must travel at least a half an hour if you want a restaurant other than a couple fast food places.
Close to the airport. No restaurants around. hotel Bistro rarely open. A rough area.
for Everyoneby A verified traveler from Fresno
Great location for the games and events in OaklandPosted Aug 16, 2015
Very pleased how staff handled the customers myself in getting us to our rooms. I felt they had our best interest at heart!
for Everyoneby A verified traveler
Very clean with secure parkingPosted Jul 27, 2015
Pros: Cleanliness and secured parking.
Went to Oakland for a high school baseball tournament so wasn't sure exactly how many days we would be staying. The staff was very helpful when we needed to add days at the last minute. The rooms are very clean and must have been updated recently. The paint, carpet and bathrooms looked almost new, and the bed was very comfortable. Each room has a single-serve coffee maker and a small refrigerator (no microwave). There is also a Starbucks and associated restaurant in the lobby. They are open from 6AM to 9:30AM for breakfast and then open again later for dinner (can't remember what time they re-open, but they shutdown at 10PM). Staff is very helpful and responsive. We had some problems with our TV and a maintenance person came up to our room within 10 minutes! I had not realized that the Starbucks/restaurant closed at 9:30 AM and one of the front desk staff offered to get me some coffee. Bottom line....the staff could not be more helpful and the room could not have been cleaner. Very happy with my stay and would highly recommend.
for Everyoneby A verified traveler
Posted Jul 9, 2015
the room was comfortable. easy check in. they even let us do a late checkout since we had a late flight. fragrant smell in the lobby a bit to strong for me. overall a good experience.
for Familiesby A verified traveler
Good, but not greatPosted Jul 7, 2015 on Hotels
We enjoyed our stay. The room was comfortable. However, a few things could have made our stay better. 1) the pool was dirty 2) there were no condiments for coffee and/or tea offered 3) no refrigerator in room 4) dinner offerings at bistro were lacking
Comment from Hotel Management
Aug 7, 2015 by Mike, Hotel Management
Dear Guest, Thank you for your comments. I am pleased you had an enjoyable stay with us. I have shared your comments with our management team as we are always looking for ways to improve our services and offerings. Thank you again for staying with us and we look forward to hosting you again in the future. Sincerely, Mike - Guest Services
for Getaway With Friendsby Chase from Colfax
Good stayPosted Jun 30, 2015 on Hotels
for Familiesby Michele from Chicago, IL
Great place to stayPosted Jun 9, 2015 on Hotels
The property was great to stay at, even though the neighborhood is not safe, I felt safe here. The shuttle driver complained about only getting 2 hours of sleep and had been working for far too many hours, needless to say, the ride was not great and there were 2 close calls with other drivers, all in a 1 mile trip. Really?? I am counting on a professional driver to transport my family, this is not acceptable.
for Business Travelersby Valerie A from California
Love the early morning staff!Posted Jun 8, 2015 on Hotels
This was a quick overnight stay to catch an early morning flight. This is a good hotel, near the Oakland airport, for such a stay. I especially appreciated the early, early morning staff, who helped me get on my way at such and early hour. The front desk staff was cheerful and helpful. A great way to start a long day! Thanks! V
for Getaway With Friendsby Valeria from Ventura County
Great stay!Posted Jun 2, 2015 on Hotels
I loved that I arrived to the hotel earlier than my check in and since there were rooms available, I was able to check in at the time of my arrival. Staff was very nice and answered every question I had. Will definitely come back
for Familiesby Joseph from Costa Mesa, CA
Pay to Play er ParkPosted Jun 2, 2015 on Hotels
Everything was fine except the $8.00 per night parking fee that came as a surprise