Ratings based on 1,991 Verified Reviews

3.4 out of 5
72% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good on several levels!

Posted Apr 27, 2017
Pros: Clean room, silent enough, fridge, the bathroom is well stacked (body lotion, shampoo, etc,), the whole experience was pleasant.
Cons: I didn't inquire about late check-out, and I should have. Leaving at 11 am on a Sunday is way to early for me. I would have appreciated the extra hour
Location: One word: Roaracle!
My favorite things about this place: I like how clean it is, it's close to the Oracle Arena (you can walk there if you wish), and Denny's is just across, that is if the yummilicious restaurant next door is already closed (I highly recommend it. Nice staff, the food is good).
2 out of 5
by A verified traveler

Cheap Airport Hotel

Posted Apr 26, 2017
Pros: Cheap, being beside the airport
Cons: Even this is a hotel for a short night, I would not stay here again. Just overall hotel experience was not good.
Location: Airport. Nothing.
This hotel is beside the airport, so if you have to spend a short night, then it would be okay. Even it happens to me again, I would stay somewhere else. The service is all right.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Coliseum & oracle.

Posted Apr 23, 2017
Pros: Breakfast each morning.
Cons: Microwave in room would be nice. More choices for breakfast would be nice, bagels & pastries.
Location: The Oakland Coliseum is nearby.
Within walking distance to the Coliseum. Several fast food restaurants within walking distance. Overall, the Hotel was a good resting spot at night. Room was clean & comfortable. Free self parking was good. Very informative & caring front desk. They helped in giving me directions to the BART and several malls in the area.
Comment from Hotel Management
Apr 26, 2017 by Guest Experience Manager, Hotel Management
We are happy to hear that our hotel suited your needs so well, and that our location, our clean, comfortable room, and our fantastic staff, pleased you. We appreciate your review very much, and we hope to see you in our hotel again very soon. Best wishes, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Oracle Arena

Posted Apr 19, 2017
Great hotel close to Oracle Arena. Clean rooms, free parking & simple breakfast.
Comment from Hotel Management
Apr 25, 2017 by Guest Experience Manager, Hotel Management
Thank you for your comments. We appreciate the fact that you enjoyed your stay at our hotel. We work hard to provide you with the best possible accommodation experience that we can, and we are always happy when our guest enjoy their stay with us. We hope that you will stay with us again when you next need accommodation in this area. Best wishes, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis Ca

Great place to stay when attending sporting events

Posted Apr 17, 2017
Perfect location to stay if you are attending sporting events at the Oakland Coliseum/Oracle Arena. You can easily walk back and forth from the hotel to the Coliseum. They offer a decent breakfast or have a great restaurant all in the same location. Beds are comfy, very clean rooms. Staff was super friendly & helpful. I will definitely be going back in June and September!
Comment from Hotel Management
Apr 19, 2017 by Guest Experience Manager, Hotel Management
Thank you for your wonderful review! We are very happy that you found our hotel's location to be so suitable for your needs, and that you liked your room and our staff so much. We are delighted to hear that you intend to stay with us again in June and September, we are already looking forward to welcoming you back! Best wishes, Hotel Management
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient and close to Oakland airport and car re

Posted Mar 27, 2017
Pros: Clean, convenient and right for the money - including breakfast
Location: near airport and fast foods and gas
Pleasantly surprised - although the rooms were small, it is the right size for a place to bed down. The free wifi is an added bonus and was most helpful when needed in doing my research.
Comment from Hotel Management
Mar 29, 2017 by Guest Experience Manager, Hotel Management
We aim to please our guests, and it's always nice to hear that we pleasantly surprise them! We were happy to provide you with a clean, convenient place to stay, where you were appropriately equipped to do your research. We hope that you will reserve a room with us the next time you are in this area. Best wishes, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Casa Grande

Comfortable hotel close to Oracle Arena

Posted Mar 23, 2017
Our room was very clean and the beds were comfortable. They could have provided more for the continental breakfast, but anything is better than nothong. I would recommend this hotel to others.
Comment from Hotel Management
Mar 23, 2017 by Guest Experience Manager, Hotel Management
Thank you for your lovely review! We are so glad you enjoyed our clean, comfortable room, and our proximity to the Oracle Arena. We appreciate your recommendation, and we look forward to your next stay with us. Best wishes, Hotel Management
2 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 20, 2017
Good location beds are little hard continental breakfast really sucks was it worth it. When i'm travelingI always try to find a hotel with continental breakfast to save an expense but in this case even with the cut and then I'll breakfast I still had my breakfast because there wasn't very good of a selection and what they did have was not that great.
Comment from Hotel Management
Mar 22, 2017 by Guest Experience Manager, Hotel Management
We are very sorry that our complimentary breakfast did not meet your expectations. We feel that it is quite a standard offering for our style of hotel in this area, but we will take your comments into consideration when we are next reviewing our breakfast menu. Thank you for choosing to stay with us, we do hope to have the opportunity to welcome you back to our property at some point in the future. Thank you for your feedback. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Great Place to Stay if Going to Oracle Arena

Posted Mar 14, 2017
Pros: Free parking. Ability to walk to arena for a show (if you drive, they charge you $40 to park). Safe and comfortable. Excellent access to freeway.
Cons: The free breakfast wasn't anything special. If had juice and tea. Front staff could be a bit friendlier.
Location: Arena shows are the perfect reason to stay here. There is a small restaurant with wine/beer attached (Jolly Rogers). Easy to get to Oakland and SF.
This place is much nicer than I thought it would be. Bed very comfortable. Everything is room new/clean. Big screen TV.
Comment from Hotel Management
Mar 16, 2017 by Guest Experience Manager, Hotel Management
Hi, and thank you for your review! It's great to hear that we exceeded your expectations, and that you enjoyed your clean, comfortable room here. We are, as you say, in a great location for the arena, and we are delighted to offer our guests free parking, which most find very useful. Thank you for choosing to stay with us, we hope that you will visit us again soon. Best wishes, Hotel Management
3 out of 5
by A verified traveler

Good Hotel that could be Great

Posted Feb 27, 2017
Cons: Improve the breakfast. Staff could be friendlier. They seemed annoyed
Very nice clean rooms. I've stayed at this hotel before (four years go). And back then the breakfast was better. I was very disappointed by the "complimentary" breakfast.
Comment from Hotel Management
Mar 1, 2017 by Guest Experience Manager, Hotel Management
We were delighted to welcome you back to our hotel recently. While we're very happy to hear that you enjoyed your room, we are disappointed to hear that our breakfast did not meet your expectations. We regularly review our breakfast offering, and will take your comments into consideration when we are next doing so. We are very sorry that you did not have the best impression of our staff, they generally provide a very high level of service to our guests, and we apologize that this was not the case for you. Thank you for your feedback, we do hope that we will have the opportunity to welcome you back to stay with us again very soon. Best wishes, Hotel Management