Premium bedding, pillowtop beds, blackout drapes, free WiFi

Reviews of Discovery Inn

2 out of 5
Discovery Inn
333 Jackson St, Hayward, CA

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 227 reviews" "
Rating 8 - Good. 63 out of 227 reviews" "
Rating 6 - Okay. 47 out of 227 reviews" "
Rating 4 - Poor. 23 out of 227 reviews" "
Rating 2 - Terrible. 19 out of 227 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall decent experience. The property is a little dated but it was quiet and accommodating.
Stayed 1 night in Apr 2024
Response from Discovery Inn Hayward on Apr 23, 2024
Dear Ericka,We appreciate your feedback and are glad to hear you had a decent experience with us. We understand your concerns about the property's age and assure you that we continually strive to improve our facilities. Your satisfaction is our priority, and we're delighted that you found our environment quiet and accommodating. We hope to welcome you back for an even more enjoyable stay in the future. Thank you for choosing our hotel.Thank You,Discovery Inn Hayward

6/10 Okay

Wayne Deandre Kelley, Bossier City

Disliked: Cleanliness, staff & service, property conditions & facilities
The price was reasonable I'd say and i liked the fact it had a mini fridge and a microwave. Parking was free that was a plus. Its a budget motel so the walls are thin. During the day it can get noisy especially when they are cleaning the rooms. Additionally be prepared they only give two big/small towels per room. Also the street its near can be noisy but not unbearable.
Stayed 3 nights in Apr 2024
Response from Discovery Inn Hayward on Apr 12, 2024
Dear Wayne Deandre,We appreciate your feedback and are delighted to hear that you found our pricing reasonable and enjoyed the convenience of having a mini fridge and microwave in your room. While we strive to provide a comfortable stay, we apologize for any inconvenience caused by noise during cleaning hours. We will address the towel allocation and consider additional soundproofing measures. Thank you for bringing these points to our attention, and we hope to welcome you back for an improved experience.Thank You,Discovery Inn Hayward

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Front desk agent was pleasant, knowledgable and helpful with fast check in, parking on the other hand can use a wider in entrance and out seem unsafe and parking was limited .
Stayed 1 night in Mar 2024
Response from Discovery Inn Hayward on Mar 22, 2024
Dear Michelle,We truly appreciate your feedback and are delighted to hear about your positive experience with our front desk team. Your comments regarding parking are duly noted, and we'll certainly take them into consideration for future improvements. Ensuring the safety and convenience of our guests is our priority, and we'll address the concerns you've raised accordingly. Thank you for choosing to stay with us, and we hope to welcome you back soon.Thank You,Discovery Inn Hayward

10/10 Excellent

graciela

Very good
Stayed 4 nights in Mar 2024
Response from Discovery Inn Hayward on Mar 19, 2024
Dear graciela,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel. Providing excellent service is our top priority, and we're delighted that we could meet your expectations. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Thank You,Discovery Inn Hayward

6/10 Okay

Velvet

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Discovery Inn Hayward on Feb 21, 2024
Dear Velvet,Thank you for reviewing your stay at Discovery Inn Hayward - Castro Valley.  We hope you enjoyed our on-site amenities and enjoyed our convenient location. Once again, we genuinely appreciate your feedback, and we hope to host you again very soon!Thank You,Discovery Inn Hayward

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again. Great price and room was newly remodeled and service is amazing. Check in was smooth and staff is very welcoming and helpful.
Stayed 1 night in Feb 2024
Response from Discovery Inn Hayward on Feb 16, 2024
Dear Mark,Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed your stay and found our newly remodeled rooms, great prices, and exceptional service to your satisfaction. Our team strives to provide a seamless and welcoming experience, and we appreciate your acknowledgment. We look forward to hosting you again in the future.Thank You,Discovery Inn Hayward

8/10 Good

Gabriel

Stayed 1 night in Jan 2024
Response from Discovery Inn Hayward on Mar 22, 2024
Dear Gabriel,Thank you for taking the time to leave us a rating. We had an amazing time hosting you and we can't wait to have you back for another visit soon!Thank You,Discovery Inn Hayward

6/10 Okay

Mary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Checkin was pretty quick, all things considered. The parking lot is small and hard to navigate. My room had an overwhelming bleach smell.
Stayed 1 night in Jan 2024
Response from Discovery Inn Hayward on Jan 23, 2024
Dear Mary,Thank you for taking the time to share your feedback. We appreciate your acknowledgment of our efficient check-in process. We apologize for any inconvenience regarding our parking facilities and the bleach odor in your room. Your comments are valuable, and we will address these concerns to enhance our guest experience. We hope to have the opportunity to welcome you back for an improved stay.Thank You,Discovery Inn Hayward

2/10 Terrible

Damian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
very bad night
The smell of pinol was overwhelming. I couldn't sleep. I left the hotel in an hour. I had to go to sleep in the truck on the street because they don't have parking inside. It was a very bad night
Stayed 1 night in Jan 2024
Response from Discovery Inn Hayward on Jan 16, 2024
Dear Damian,We sincerely apologize for the discomfort you experienced during your stay. Your feedback regarding the overwhelming pinol smell is taken seriously, and we're actively addressing it. We regret any inconvenience caused by the lack of internal parking. Please be assured we are working to enhance our facilities. Your insights are invaluable, and we hope to have the opportunity to better serve you in the future.Sincerely,Discovery Inn Hayward

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Discovery Inn Hayward on Jan 10, 2024
Dear Cynthia,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Discovery Inn Hayward on Jan 3, 2024
Dear Cynthia,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Discovery Inn Hayward - Castro Valley.  We work tirelessly to ensure our guests experience the best hospitality in Discovery Inn Hayward - Castro Valley.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank YouDiscovery Inn Hayward

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Discovery Inn Hayward on Dec 29, 2023
Dear John,Thank you for sharing your experience with us. Guest satisfaction is our goal; nothing is better than achieving that! We would love to have your company once again.Thank You,Discovery Inn Hayward

2/10 Terrible

myunggyu

Stayed 3 nights in Dec 2023
Response from Discovery Inn Hayward on Jan 10, 2024
Dear myunggyu,I'm sorry you did not have a positive experience at Discovery Inn Hayward. Please reach out and let us know how we could have improved your stay.Sincerely,Discovery Inn Hayward

10/10 Excellent

Gary

Stayed 7 nights in Dec 2023
Response from Discovery Inn Hayward on Dec 19, 2023
Dear Gary,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We can't wait to have you back for another pleasant stay with us on your next visit to Hayward.Thank You,Discovery Inn Hayward

8/10 Good

Tierra

Stayed 1 night in Nov 2023
Response from Discovery Inn Hayward on Dec 18, 2023
Dear Tierra,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again next time you visit the area.Thank You,Discovery Inn Hayward

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice place
Room needs a little work, no AC unit knobs.. Alot of what looks like drywall dust in the bathroom, from recent renovations. Asked for a late checkout and was only granted 1 hour 👎 Conveniently located next door to a 7-11, so was able to get refreshments since their vending machine is out of order. Overall friendly staff, and decent location in regards to safety.
Stayed 2 nights in Nov 2023
Response from Discovery Inn Hayward on Nov 21, 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your positive comments on our staff and convenient location. We apologize for any inconvenience regarding the room condition and late checkout request. Rest assured, we'll address the maintenance issues promptly. Your insights are valuable, and we hope to welcome you back for an improved experience.Thank You,Discovery Inn Hayward

2/10 Terrible

Elmo

Business traveler
Disliked: Staff & service, property conditions & facilities
Parking was difficult, bugs and worms found inside.
Stayed 5 nights in Oct 2023
Response from Discovery Inn Hayward on Nov 8, 2023
Dear Elmo,We appreciate your feedback and regret any inconvenience you experienced during your stay at Discovery Inn Hayward - Castro Valley. We are actively working to address the parking situation and are committed to improving our pest control measures. Please accept our apologies, and we hope you'll consider staying with us again in the future to experience the improvements firsthand.Sincerely,Discovery Inn Hayward

8/10 Good

Tyree

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice staff
Stayed 7 nights in Oct 2023
Response from Discovery Inn Hayward on Nov 8, 2023
Dear Tyree,Thank you for staying with us when you visited Discovery Inn Hayward - Castro Valley. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Discovery Inn Hayward - Castro Valley!Thank You,Discovery Inn Hayward

2/10 Terrible

qiushi

Disliked: Cleanliness, staff & service, property conditions & facilities
extremely dirty sheet, even long hair on the pillow
Stayed 2 nights in Oct 2023
Response from Discovery Inn Hayward on Nov 27, 2023
Dear Qiushi,Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This falls below our standards, and we take your concerns seriously. Rest assured, we are addressing this with our housekeeping team to ensure a more thorough inspection in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Discovery Inn Hayward

10/10 Excellent

Roxchell

Stayed 1 night in Sep 2023
Response from Discovery Inn Hayward on Nov 8, 2023
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 Excellent

Roxchell

Stayed 1 night in Sep 2023
Response from Discovery Inn Hayward on Nov 8, 2023
Dear Roxchell,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. I am happy that our staff and service met all your expectations.Thank You,Discovery Inn Hayward

10/10 Excellent

Azrrik

Stayed 1 night in Sep 2023
Response from Discovery Inn Hayward on Nov 27, 2023
Dear Azrrik,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

8/10 Good

Elvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Discovery Inn Hayward on Nov 8, 2023
Dear Elvia,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Discovery Inn Hayward

10/10 Excellent

Roxchell

Stayed 2 nights in Sep 2023
Response from Discovery Inn Hayward on Nov 27, 2023
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Just easy. Nice and clean. Simple. Owners were nice and easy to work with.
Stayed 2 nights in Sep 2023

2/10 Terrible

Serena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not my style or place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we had a good night sleep , easy check in and check out
Stayed 1 night in Sep 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affortable, Comfortable and Clean.
Had a work trip in the area. My work was cleaned every day. Room decore was very good also. Parking situation a lil small and limited though. I would definitely stay here again in the future!
Stayed 2 nights in Sep 2023

10/10 Excellent

Roxchell

Stayed 2 nights in Sep 2023
Response from Discovery Inn Hayward on Nov 27, 2023
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the layout of the room I was in and the price is great
Stayed 1 night in Sep 2023

6/10 Okay

Jasbir

Stayed 9 nights in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
The service at the hotel is great, but both office chairs were broken. Everything else was great! Will stay again when back in the area.
Stayed 3 nights in Aug 2023

8/10 Good

Shubrian

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are incredible!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean. Convenient.
Stayed 7 nights in Aug 2023

10/10 Excellent

manu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2023

8/10 Good

Tyree

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice
Stayed 7 nights in Aug 2023

10/10 Excellent

Kimberly

Stayed 7 nights in Jul 2023

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2023

6/10 Okay

Miriam

Disliked: Property conditions & facilities
I was given a room for disabled people when I didn’t request such. Parking was a premium, good luck trying to park there after 6pm
Stayed 2 nights in Jul 2023

10/10 Excellent

Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

Adriana

Stayed 1 night in Jul 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Front desk really nice. Made check in fast and easy.
Stayed 2 nights in Jul 2023

10/10 Excellent

Willie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Benjawan, Chatsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice !!
Stayed 1 night in Jul 2023

10/10 Excellent

Atoya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean, it is extremely peaceful and the property is in a great location!! Excellent service!!
Stayed 5 nights in Jul 2023
Response from Discovery Inn Hayward - Castro Valley Team on Jul 18, 2023
Dear Guest,Thank you so much for your positive feedback and for taking the time to post this review. We're thrilled to hear that you enjoyed your stay with us at our motel, particularly the spacious and clean room, tranquil surroundings, and our convenient location.Your comments about our service truly make our day. Our team is committed to providing a high level of service to make our guests feel welcome and valued.Thank you again for your kind words. We look forward to the opportunity to welcome you back for another great stay in the near future!Warm Regards

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Says there is free breakfast. There IS NOT.
Stayed 1 night in Jul 2023
Response from Discovery Inn Hayward - Castro Valley Team Member on Jul 14, 2023
Thank you for your recent stay and for taking the time to share your feedback. We're sorry for any misunderstanding regarding breakfast services.In response to ongoing COVID-19 measures, we have had to adjust some of our offerings for the safety of our guests and staff. Unfortunately, this includes discontinuing our complimentary breakfast. As a small business, these decisions are never made lightly.We appreciate your understanding and are committed to enhancing your experience next time. Please don't hesitate to contact us directly for any further assistance or queries regarding your stay.

4/10 Poor

Sandra

Stayed 3 nights in Jul 2023
Response from Discovery Inn Hayward - Castro Valley Team on Jul 11, 2023
Thank you so much for taking the time to share your positive experience at Discovery Inn Hayward - Castro Valley. We're delighted to hear that you enjoyed your stay with us.Our team works tirelessly to ensure that each guest has a comfortable, enjoyable visit, and it warms our hearts to know that we were able to meet your expectations. Your kind words truly serve as a testament to our ongoing efforts to provide the best possible service.We're grateful for your support and we look forward to welcoming you back to Discovery Inn Hayward - Castro Valley for another memorable stay in the future.Warm Regards

10/10 Excellent

LongFei

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet area, 7-11is right next door for your daily needs.
Stayed 4 nights in Jun 2023
Response from Discovery Inn Team on Jul 6, 2023
Thank You for choosing to stay with us recently. We greatly appreciate you sharing your positive feedback and look forward to seeing you in the future.Thank You for supporting our team members and small business!