Ratings based on 2,315 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Hotel was great.

Posted Aug 25, 2016
Hotel was great, loved the location, check in easy, room clean and comfy. Not happy about $16.00 per day to park. Overall I would go back.
5 out of 5
by A verified traveler from Oxnard, CA

Good convenient spot

Posted Aug 23, 2016
Pros: Overall friendliness of staff.
Cons: The road leading to the freeway, I realize this is not the hotel's responsibility but they should be complaining strongly to city or county.
Location: Berkeley has an awesome assortment of great restaurants of all ethnic backgrounds.
Staff were great, room was kept very clean but we were never inconvenienced, great fish tacos in the grill.
Comment from Hotel Management
Aug 24, 2016 by HotelMgmt, Hotel Management
Thank you for your kind words and five-star review of our hotel. I am delighted that you were pleased with the excellence of our staff and that you enjoyed dining at our Bay Grille & Bar. We hope to see you again soon at the DoubleTree by Hilton Berkeley Marina.
5 out of 5
by A verified traveler

We love the nature located near hotel!!!

Posted Aug 20, 2016
Beautiful setting and access to all. Nice staff.
Comment from Hotel Management
Aug 23, 2016 by HotelMgmt, Hotel Management
We’re so happy you were pleased with your stay at our hotel. We appreciate your five-star rating and look forward to seeing you again in the future at the DoubleTree by Hilton Berkeley Marina. Thank you!
2 out of 5
by A verified traveler

Posted Aug 19, 2016
it has beautiful picture on the website, and we paid extra money to get room with view, but there are all the big plum trees in the front of the window, very disappointed ....
Comment from Hotel Management
Aug 23, 2016 by HotelMgmt, Hotel Management
I am sorry to read that you were disappointed with the view from your room due to some of the large trees around our property. I hope that you the remainder of your time here was enjoyable. We hope that you will come back and visit us again sometime in the future. Thank you.
4 out of 5
by A verified traveler from El Paso, TX

Convenient and economic close to San Francisco

Posted Aug 8, 2016
Overall it was a good hotel, but it was not very clean and it felt like you were in a labyrinth to get to your room.
Comment from Hotel Management
Aug 9, 2016 by HotelMgmt, Hotel Management
We appreciate your perspective. We’re delighted that your overall stay with us was good and we hope that you will allow us to welcome you back to the DoubleTree by Hilton Berkeley Marina in the future so we can win you over completely. Thank you.
5 out of 5
by A verified traveler from New Cumberland, PA

Berkley Overnight

Posted Aug 7, 2016
Pros: Everything
Cons: If breakfast was included that would have been nice.
Location: The hotel was at the Marina which was beautiful but close to downtown where the cute shops and restaurants are located.
We were doing CA college tours and decided to spend a couple of days in the San Francisco area. We decided to stay in Berkeley and chose this hotel and glad we did! From the warm cookies we received at check-in until checking out we had a wonderful stay. Beautiful location!
Comment from Hotel Management
Aug 9, 2016 by HotelMgmt, Hotel Management
It was our pleasure to welcome you as our guests during your CA college tours. We’re thrilled that you enjoyed your time at our hotel and hope for the chance to have you as our guests again at the DoubleTree by Hilton Berkeley Marina the next time you are in our area. Thank you!
4 out of 5
by A verified traveler

Beautiful location

Posted Aug 7, 2016
Very pretty location along the water. Great staff. Take the time to eat at Skates on the Bay. Only one con: had to pay $16 to park.
Comment from Hotel Management
Aug 9, 2016 by HotelMgmt, Hotel Management
Thank you for your lovely review. I am thrilled that you enjoyed our beautiful views and the great service provided by our staff. We’d love to welcome you back to the DoubleTree by Hilton Berkeley Marina again in the future!
4 out of 5
by A verified traveler

Great hotel

Posted Aug 6, 2016
Very nice, friendly staff, we were greeted by everyone throughout the stay. Enjoyed our walk on the marina with my family. Delicious cookies & yummy white chocolate mocha at the coffee shop
Comment from Hotel Management
Aug 8, 2016 by HotelMgmt, Hotel Management
Thank you for your lovely review. I am thrilled that your family enjoyed your stay with us at the DoubleTree by Hilton Berkeley Marina and we hope to welcome you back again very soon!
2 out of 5
by A verified traveler from Sacramento, CA

Can I Get A Little Housekeeping?

Posted Aug 6, 2016
Pros: This place is on the coast, is shielded from the infernal crowding of the East Bay. You can see for miles, breathe deeply, and enjoy the quiet.
Cons: Plumbing fixture installations. Hot/cold valves and faucets leak.
Location: The UC has eight museums within three miles. Movies, boating, San Francisco in less than seven miles. Heated, enclosed pool with grand view of bay.
I booked a three night stay just to get away from the crush of life. First shock, a formerly free parking lot wasn't. (I was told that the property changed management last February. Hmmm?) Space is not at a premium at this property. One of the wonderful advantages of hoteling here USED TO BE that you could brave the rapids into San Francisco or decompress from the detritus of Berkeley or cloak yourself from whatever Oakland is (it's in transition), return, park your vehicle safely and call it a night. No magnetic cards, no crossing gate that doesn't respond, no false sense of exclusivity, just easy, quiet, safe, spacious. Even the raccoons were upset! Second shock, night two, ten o'clock at NIGHT, I return to find the room unkempt. I call housekeeping and they blame me for not doing their job. Third shock, night three, NO HOUSEKEEPING AGAIN! It's seven o'clock at night and they blame me again for their management goof. I had been out of the room since one o'clock. On my way out, bags in hand, a kind maintenance man asked me how about my stay. I shared. He then told me about the TOTAL CARE policy by which the hotel staff lived. Huh? (Hear Scooby-doo) Each day has a sentiment attached like, Thursday: thoughtfulness. At least one person on staff is supposed to imprint Thursday's mantra on a guest. Huh? Well, I left on a Friday and got skipped or missed or the kinks weren't worked out or something.
Comment from Hotel Management
Aug 10, 2016 by HotelMgmt, Hotel Management
We regret that you were not pleased with the changes to our parking policy. I will pass your comments along to our team. I also apologize for your room not being tended to on two occasions. We hope that you will return for another stay with us, as we’d love to regain your confidence. Thank you.
4 out of 5
by A verified traveler from Tampa Florida

Nice hotel with a very nice view on the water

Posted Aug 6, 2016
Pros: We liked that the staff are all eager to please and enjoyed Peter the shuttle driver Hilton is very lucky to have this guy
Cons: The Hotel needs to be upgraded it looks tired in a lot of areas.
Location: So many outdoor activities close by if you are lucky enough to get a fairly warm day. We did not get one day that it got close to 70 and it was Aug.
A little disappointing that the Fitness pool was closed during our visit. The snack room that you use the card to get in to needs several things but most of all a microwave.
Comment from Hotel Management
Aug 8, 2016 by HotelMgmt, Hotel Management
Thank you for your recent visit. We apologize for the maintenance on our pool during your stay and hope this was not much of an inconvenience. I'm glad that you were pleased with the attention from our staff and hope you'll allow us to welcome you back again so we can win you over completely.