Good sleep, good staff.
Posted Oct 15, 2016
Traveling with 4 year old and my husband. Berkeley Marina is close to Berkeley, and this hotel is BETTER than most places within Berkeley. Staff is courteous, helpful. Room is very clean, beds are comfortable. A microwave is available if you ASK for it. There is a little refrigerator. There is NO SAFE.
The road to and from the hotel is very poorly maintained; Shame on you Berkeley City. But you can get there driving slowly.
The pool is gorgeous, with a hot tub and sauna. But the pool is UNBEARABLY cold. This was a big disappointment, since I spent the trip promising my child to swim. Almost nobody in the pool area could stand to enter the pool due to the cold temperature.
There is no continental breakfast. However, there is a nice coffee station, with tea and free bottled water. There are trail mixes which are high quality. We really enjoyed this.
I did not try room service or the restaurants, mostly because we drove into Berkeley.
The keys and parking situation is a little confusing. It appeared we had to pay $16.95 parking per night. But we were not charged.......thankfully. The key to get in and out of parking didn't work, but we had the wrong one. Be sure when you check in to clarify this from the start to avoid frustration.
Comment from Hotel Management
Oct 18, 2016 by HotelMgmt, Hotel Management
While I’m delighted that you enjoyed your overall stay, it is disheartening that you were not entirely pleased with our pool and parking procedure and I will share your comments with our team. We hope to have the chance to welcome you back in the future, so we can win you over completely. Thank you.