Reception

Reviews of Econo Lodge Castro Valley I-580

2 out of 5
Econo Lodge Castro Valley I-580
3928 E Castro Valley Blvd, Castro Valley, CA

Reviews

6.2
Rating 10 - Excellent. 80 out of 404 reviews" "
Rating 8 - Good. 81 out of 404 reviews" "
Rating 6 - Okay. 88 out of 404 reviews" "
Rating 4 - Poor. 83 out of 404 reviews" "
Rating 2 - Terrible. 72 out of 404 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit older - very nice, large rooms, soap & lotion, fridge, microwave. Mostly - I appreciate the quiet room & good bed.
Stayed 1 night in Mar 2024

4/10 Poor

ROBERT, SANTA FE SPRINGS

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
This place needs an overhaul. A complete renovation. Things falling apart N not working.
Stayed 2 nights in Jan 2024

6/10 Okay

Steve, Pleasanton

Traveled with partner
Disliked: Property conditions & facilities
It's average and ok for the price. It's very dated and the breakfast is basic coffee with a cheap pastry. The staff was accommodating and there was plenty of parking
Stayed 3 nights in Jan 2024

2/10 Terrible

Sayed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brian

Traveled with family
Stayed 1 night in Jan 2024

2/10 Terrible

Kelli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first choice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Cathie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Stayed 1 night in Dec 2023

4/10 Poor

Jenny, Bend

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Its was quiet, but very dirty.
Stayed 2 nights in Dec 2023

4/10 Poor

Sohi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Rithy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location of the hotel is excellent, close to everything, parking, restaurants, freeways, shopping and entertainment.
Stayed 1 night in Dec 2023

8/10 Good

Cheryl

Stayed 2 nights in Dec 2023

10/10 Excellent

ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rithy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply comfortable
The service was quick and simple, the room is spacious and comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds! Thank you!!!
Stayed 1 night in Nov 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Boonchan

Business traveler
Disliked: Cleanliness, staff & service, amenities
I have stayed at this property before and they allowed to put my deposit on my card. I came back the next day and all of sudden the staff required me to leave a cash deposit. I did not have any cash ($100) on me as I was there for a job. The site did not say anything about a cash deposit so i did not have that on hand. All story short i had to cancel and book at the property next door. This was VERY inconvenient and unprofessional. NEVER AGAIN.
Stayed 1 night in Nov 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Juancito

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth, place was quiet despit having nieghbors. Rite next to freeway entrance and food and grocery stores
Stayed 2 nights in Oct 2023

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities
The room I was given was NOTHING like photos on the website and the sink filled with water every time and took at least 30 minutes to drain. The vanity under the sink had broken drawers.
Stayed 1 night in Oct 2023

4/10 Poor

LaMaya

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Management is not up to par.
Stayed 2 nights in Sep 2023

2/10 Terrible

Angela

They gave me a room but when i went to it the door was WIDE OPEN, bed messy, when i went to ask for a refund because, no thank you?, he tried giving me the runaround of “oh a customer just left”. So you gave me their room without housekeeping cleaning up? Disgusting.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay , Quiet
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Nick

Liked: Cleanliness, staff & service
It was reasonable place to stay. I needed a place for my friend to stay in town. Only issued I had . Was trying to get in thev front door. It very hard to open. Scanner card didnt work that well. Other then that is waa ok. Plus my frind smoke. So did have a smoking room. That was a plus.
Stayed 3 nights in Jul 2023

6/10 Okay

Laura

Traveled with family
Disliked: Property conditions & facilities, room comfort
The Tv didn’t work. The plumbing in the shower was falling apart. There were no pretty flowers planted. No coffee pot in the room.
Stayed 2 nights in Jul 2023

2/10 Terrible

Fabian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor motel
I already lost in two days for no power is on . Also I threw all no good freeze foods is melt. The worker seem dont care of it. No more visit there.
Stayed 4 nights in May 2023

8/10 Good

Curtis

Stayed 4 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a room requiring no thought processing...
just simple good room, no bads no greats when you just need a place that you dont want to go thru any thought process to get..
Stayed 1 night in May 2023

8/10 Good

Dillon

Liked: Cleanliness, staff & service, room comfort
Sub par hotel with okay wifi
Overall good hotel was quite clean and moderately comfortable. Needs a modern upgrade usb plug ins Would be nice… Shower could be better, so could the vending machines.
Stayed 1 night in May 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable!
Stayed 1 night in May 2023

2/10 Terrible

Yeng

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Dean, Seaside

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room! Super clean. Loved it was vinyl flooring stead of old carpet as we seen in a lot of places. Great stay!
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Quiet clean rooms,nice deep bathtubs
Stayed 2 nights in Mar 2023

10/10 Excellent

curtis

Stayed 5 nights in Mar 2023

10/10 Excellent

Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

james

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
terrible front desk
Stayed 2 nights in Mar 2023

4/10 Poor

Linda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

marina

Stayed 1 night in Jan 2023

4/10 Poor

Robert

Business traveler
Disliked: Room comfort
MISLEADING!!
First issue was the bed was a full not a queen! It felt like an oversized prison cell. Lighting was horrible the tomb was thrown together with mis-match furniture. The room felt like it was a converted storage room. Maybe just that room 218 in the back. The only + was there were no pest or rodents!
Stayed 2 nights in Jan 2023

10/10 Excellent

Jie

Stayed 1 night in Jan 2023

2/10 Terrible

Monica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place!!!!!
I checked in and was harassed by the front desk about not getting a smoking room because he was implying that I smelled like smoke. When I entered the room there was a gap at the bottom of the door once I closed it. There was a chair that was dirty and disgusting and the bed comforter had a cigarette burn. I immediately checked out! !!! I don't think it's fair that I still had to pay for the night. They offered another room but at that point I declined due to the rude customer service and the building looks like it's an to collapse. There are broken down cars in the parking lot.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
It was dirty, loud and a overall horrible experience. People were screaming outside the door, slamming doors and hitting walls. The room and the bathroom felt gross and old and dirty. Worst experience staying at a hotel I’ve ever had.
Stayed 1 night in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for longer stays on a budget.
Good room for the price. Decent view of the valley. Good access to groceries, services, and restaurants across the street, convenient for longer stays with the advantage of the room's mini-fridge and microwave. Room amenities were all in order, only problem was the hairdryer was broken. Good wi-fi speeds. Customer service and room cleaning service was reliable.
Stayed 21 nights in Dec 2022

10/10 Excellent

Sheree

Stayed 1 night in Dec 2022