Traditional Room, 1 King Bed, Water View | Balcony view
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Reviews of Executive Inn & Suites Embarcadero Cove

3 out of 5
Executive Inn & Suites Embarcadero Cove
1755 Embarcadero, Oakland, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 42 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and amazing views!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Coast Guard Island in the Brooklyn Basin. Waterside rooms are well insulated from 880 traffic noise with convenient exercise room and guest laundry. Paved walkways connect to coffee shops and restaurants within easy walking distance. Off-season rates are competitively priced.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kiva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed room with water view.
Stayed 1 night in Mar 2024

6/10 Okay

April

Traveled with family
Liked: Staff & service
Noisy a/c heat unit, single paned windows facing freeway. Lights did not work in sink and entry. HB eggs had gone bad at breakfast bar
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and polite. They were able to accommodate my early check in which was great and a big relief. The process was smooth and the room was nice.
Stayed 1 night in Mar 2024

8/10 Good

Wayne Chung Wei, Mililani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oakland has a not-so-great reputation (somewhat underserved). But this hotel is located in a unique place next to a channel and fishing pier separated fairly conclusively from Oakland proper by a freeway and railroad track. That's not a bad thing because over the freeway and railroad track is a quasi industrial area with scattered homeless tent cities. Nevertheless, the freeway and railroad tracks are an effective barrier against street hassles. I rather stay here than in San Francisco city. BART and the highways allow access to Silicon Valley, Napa, and Marin without the horrific traffic jams near the city. By the way, Oakland has some excellent black southern and creole food as well as BBQ . . . don't knock Oakland till you've tried it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carolynn

Business traveler
Liked: Amenities
Staff very engaging.
Stayed 1 night in Mar 2024

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and super helpful! The surrounding area however is almost completely overrun with a nasty homeless encampment. It is a little scary. Driving by the post office a little way from the hotel, we saw that ALL the USPS vehicles are covered in graffiti. Sad to see this.
Stayed 1 night in Mar 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Luddy

Stayed 3 nights in Mar 2024

10/10 Excellent

alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great view on the water side. Staff always helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco Quintanar

Business traveler
The staff is very courteous and receptive.
Stayed 1 night in Mar 2024
Response from EV on Mar 3, 2024
Thank you have a wonderful night.

10/10 Excellent

RAFAEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. Staff did not still like in others in the area
Stayed 1 night in Mar 2024

10/10 Excellent

Mahogany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay enjoyed my time there
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Well designed hotel. Friendly professional desk staff. Great location on bay with views.
Stayed 1 night in Feb 2024
Response from Roberto on Feb 12, 2024
Hello Michael, Thank you for the great review, we are glad you enjoyed your stay with us.

4/10 Poor

Gail

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was horrible...biscuits and potatoes. Only one bar of soap for bathing and washing hands. For the price I was expecting much more. The room itself had a strange layout. I will Not be here again.
Stayed 2 nights in Feb 2024
Response from Roberto on Feb 8, 2024
Hi Gail, Thank you for staying with us and for your feedback. We are sorry we did not meet your expectations. We will look into these issues further.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Rob on Feb 8, 2024
Thank you for review.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, gave us a free upgrade to waterfront view, which we really appreciated. Breakfast average for hotel. Did not like that beds were not made daily. But minor.
Stayed 3 nights in Jan 2024
Response from Roberto on Feb 8, 2024
Hello Kathy, We are glad that you enjoyed your stay with us, We appreciate you review.

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Roberto on Jan 31, 2024
Hi Sindi, Thank you for your great review! We look forward to your next visit.

8/10 Good

Joe, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Executive Inn is a great base to explore Brooklyn Basin & Jack London on foot and access the rest of the area with your car. The property is showing its age, but still maintained by a great staff who are responsive to your needs.
Stayed 4 nights in Jan 2024
Response from Roberto on Jan 31, 2024
Hi Joe, Thank you for your review! We look forward to your next visit.

10/10 Excellent

Jade

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip.The waterfront view with the balcony was really lovely to sit on and do work when it was sunny out. The area is a little industrial but there are still things close by if you want to shop or get food. I had no problem ubering around. The staff was super friendly and helpful. Especially Luis! My room was very clean and it was nice to have a fridge AND a microwave. I'd stay here again if I was in the area. :)
Stayed 3 nights in Jan 2024
Response from Roberto on Jan 31, 2024
Hello Jade, We are glad that you enjoyed your stay. Thank you for your great review, We look forward to your next visit to Oakland.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
This is my second time I have chosen Executive Inn and Suites at the Embarcadero Cove. I love waking up to the waterfront views. This location was handy for me on this particular trip. Other than the Christmas music in the breakfast room,( It was January), the staff was on it. Come stay.
Stayed 3 nights in Jan 2024
Response from Roberto on Jan 31, 2024
Hi Jeffrey, We appreciate your business thank you for your great review! We look forward to your next visit.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Roberto on Jan 22, 2024
Thank you for the 10 out of 10 review, we appreciate your business.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Roberto on Jan 22, 2024
Thank you for the 10 out of 10 review, we appreciate your business.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Roberto on Jan 22, 2024
Thank you for your 10 out of 10 review, we appreciate your business.

10/10 Excellent

Sandra, Augusta

Traveled with family
Stay was excellent in every way. They even contacted me to retrieve robe left on bathroom door.
Stayed 1 night in Jan 2024
Response from Roberto on Jan 31, 2024
Hi Sandra, Thank you for your great review! We look forward to your next visit.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at check in was wonderful. They were very helpful and very kind.
Stayed 1 night in Jan 2024
Response from Roberto on Jan 31, 2024
Hello Jennifer, We are glad that you enjoyed your stay. We look forward to your next visit to Oakland.

6/10 Okay

Miaozhen

Stayed 2 nights in Jan 2024
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your feed back.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating staff. Decent breakfast included. Large/comfortable room.
Stayed 1 night in Jan 2024
Response from Roberto on Jan 31, 2024
Thank you for your review we appreciate your business.

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your business.

2/10 Terrible

Erika

Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your feed back.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for choosing out hotel and for your 10 out of 10 review.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for the 5 out of 5 review.

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your business.

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from EV on Dec 18, 2023
Thank you

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service
Response from Roberto on Jan 22, 2024
Thank you for your review.

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your review.

2/10 Terrible

Darryl

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Harassed, Followed, and nearly attacked at hotel
I was harassed, followed and nearly attacked outside my first floor room at the benches in front of the hotel by someone wandering the property. Some strangers nearby helped me and escorted me to the front entrance of the hotel. The staff called the police but I was so scared to return I left at night to stay at a family members house in San Francisco far from my work event. I do not feel safe returning to this hotel.
Stayed 1 night in Dec 2023
Response from EV on Dec 16, 2023
Sorry management will address the situation and we will follow up on what occurred.

10/10 Excellent

Chad

Stayed 6 nights in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your business.

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your business.

10/10 Excellent

Matthew, Oakland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 7 nights in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for a 5 out of 5 review, we appreciate your business.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for your review, we appreciate your business.

10/10 Excellent

Willie

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for the 10 out of 10 review, we appreciate your business.

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Roberto on Jan 22, 2024
Thank you for the 10 out of 10 review, we appreciate your business.

10/10 Excellent

Gina

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to park & plenty of eating options near by. Wasn't sure if it was safe to walk to dinner after dark?
Stayed 1 night in Dec 2023
Response from Roberto on Jan 31, 2024
Thank you for choosing our hotel we appreciate your business, and thank you for your review.