Beware the budget rate
Posted Jan 10, 2017
Staff was nice enough but the room smelled like cat urine, the ventilation smelled musty, the beds evidently hadn't been vacuumed under in ages (don't want to guess at what was under the dust bunnies), the furniture was raggedy and chipped, and we had all of two towels for a double queen room. The shower made a god-awful screeching noise if you turned it from the trickle setting and the ground-floor room looked out onto a dog-walking thoroughfare with people at bed level right outside the window. Booked two nights and didn't return for the second!
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Your review recently caught our attention. I am sorry to hear that the room you were checked into had an odor. I will definitely speak with our housekeeping staff about cleanliness of the rooms. Also I do apologize about the shower making an awful screeching noise, which our maintenance engineer will address. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.