Ratings based on 2,043 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Posted Jun 6, 2017
Pros: Cleanliness, ample space, amenities
Clean and spacious accomodation that included a small fully equipped kitchen including a dishwasher and a stove. Very courteous and helpful staff. Breakfast included which has many excellent options and is a time saver for the day. Outstanding value for the cost.
Comment from Hotel Management
Jun 15, 2017 by Minh, Hotel Management
Thank you for stay at the Hyatt House and for your valuable feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wirral, UK

Great Location for San Fran, plenty of parking.

Posted Jun 3, 2017
Pros: Parking was easy, breakfast amazing with great coffee and hot and cold food.
Cons: Nothing really, they even had a bookable shuttle mini bus available.
Location: Location was great, out of the city, but 20 minutes on the bus, quick with the bridge bus lanes, bus stop outside. Supermarket, shops and cinema.
Just a minute from the Bay bridge, and the C bus takes you to central San Francisco in less than 20 minutes from outside of the hotel. Parking was free and simple, plenty of spaces. Staff, very welcoming, and hotel very clean and accessible.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
3 out of 5
by A verified traveler from Singapore

Nice and simple hotel

Posted Jun 3, 2017
It was very clean and had a really modern interior design. However, it was very close to the train tracks and it got a little noisy during the night. Also, there was only one washroom for six of us so we had to wait. The breakfast was not very good either, on weekends the we had to queue just to get our food and it was difficult finding a table as the dining area was very small.
Comment from Hotel Management
Jun 15, 2017 by Minh, Hotel Management
Thank you for stay at the Hyatt House and for your valuable feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from johnston

Posted Jun 3, 2017
Nice hotel, no room service, hotel food very pricy.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

San Francisco family trip

Posted May 29, 2017
Hotel has a very good hot breakfast, comfortable rooms, and overall it appears pretty clean & updated. Staff was helpful. Rooms have full size kitchens with everything needed to prepare a family meal (if you want to save some money from eating out every day). It was approximately a 15min drive to San Francisco. Please note that you will have to pay a tollway only on your way there, but not coming back to the hotel. I think the tollway was either $3 or $4. It was a great stay for a great price. Very convenient for our family trip (family of four).
Comment from Hotel Management
Jun 15, 2017 by Minh, Hotel Management
Thank you for stay at the Hyatt House and for your valuable feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with easy access to freeway.

Posted May 27, 2017
Only negative was that there was a strong smell of cooked food in my room when guests used microwave in adjoining room to heat up some food.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler from PH

Thumbs up

Posted May 27, 2017
Very nice location. Walking distance to shopping area though food choices are limited. Safe neighborhood. The hotel itself is great. Very clean and looks new. Will definitely book again.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Convenient excellent overall

Posted May 26, 2017
Great location and great place to stay when staying in he Bay Area.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and suite.

Posted May 23, 2017
It was a good hotel. It is close to the train tracks so you'll be hearing alot of horns throughout the night but it's not often.
Comment from Hotel Management
Jun 4, 2017 by Minh, Hotel Management
Thank you for staying with Hyatt and for your valuable feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted May 20, 2017
We stayed a week, casa nfortable room, bathroom, service, delicious breakfast and nice staff! The location was great, one block from the mall and a lot of stores very close .