Ratings based on 1,786 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Menifee,Ca

Nice hotel friendly staff

Posted Oct 22, 2016
The hotel is around lots of shops, complimentary breakfast was excellent. Room was clean. The bay view is amazing waking up to the bay bridge was a great experience
5 out of 5
by A verified traveler

Todo esta bien, nada mas el valet parking es muy $

Posted Oct 21, 2016
Pros: Si
Cons: El valet parking
Esta muy bonito y centrico todo lo encuentra serca.
4 out of 5
by A verified traveler from US

Location, short-stay.

Posted Oct 19, 2016
Location: Easy to find, but the traffic was horrid at this area. Lotta things to do nearby.
Nice location for my purpose, very good staff, especially "Kaiya" at the Front Desk. Very clean room, nicely appointed, though I requested a wake-up call...never happened....ok cause I was already awake. Nice for a short stay only.
5 out of 5
by A verified traveler from Beaumont, CA

Wonderful hotel

Posted Oct 17, 2016
Location: Great location with many restaurants nearby and about 10 miles from San Francisco over the Bay Bridge (but takes at least 30 minutes with traffic).
We had a wonderful one night stay at this hotel. Our suite very comfortably accommodated our large family (2 adults and 5 children) with two queen beds in one room and a pull out couch in another. There was a full kitchen with a large fridge, stove and dishwasher. I used the laundry facilities and they were great. The breakfast was delicious with pancakes, sausage and eggs and even an omelet station where they were made ready to order. Also cereals and muffins, etc. There were many restaurants within walking distance and the drive from San Francisco over the Bay Bridge to the hotel was great. We had a beautiful view of the bay from our room. Everything was clean and comfortable and quiet. I would highly recommend this hotel.
5 out of 5
by A verified traveler from ky

great hotel, great location

Posted Oct 17, 2016
Pros: everything was great
Cons: NA
Location: surrounded great shopping area
this is a great hotel with great views, not to metion a great free breakfast every morning......
4 out of 5
by A verified traveler from Toronto, Canada

Posted Oct 4, 2016
Very large rooms with balcony. Good location if you need to be in Oakland.
5 out of 5
by A verified traveler

Bargain for the Bay area

Posted Sep 26, 2016
Pros: New and nice. Rooms are actually nice 2 room suites with small full kitchen.
Location: Great location right across the bay from San Francisco. Lots of new dining options, new shopping centers and movie theater nearby.
This was a great hotel alternative to staying in San Francisco. It's right across the bay. Great clean hotel with free parking. It's within 5-1 minutes of BART and Oakland Ferry you can take to the city.
5 out of 5
by A verified traveler

Ideal a negócios e a turismo

Posted Sep 26, 2016
Pros: Localização, quarto, estacionamento grátis.
Location: Muito boa, maiores lojas próximas, outlets a 35 minutos(Livermore), Best Buy, apple, Ross Dress For Less, Marchas, Dennies, etc...
Ideal para uma viagem a negócio, a turismo e dependendo dos pontos que visitara ou que virá fica em meio a caminho (Exemplo: Nevada, Oakland, Los Angeles - San Francisco Route 1, outlets). Realmente gostei muito da localização, lojas próximas, algo que deve ser pensando se pensa em ficar apenas em San Francisco pois geralmente se enfrenta um transito na Bat Bridge se assim estiver sem Fast Track ou com menos de duas pessoas no carro, havendo uma das condições acima, reafirmo a idealidade do hotel e serviço único da rede do Hyatt. Muito obrigado aos funcionários que mesmo com inglês precário não mediram esforço para explicar, orientar e etc...
3 out of 5
by A verified traveler

Close to the Bay bridge

Posted Sep 21, 2016
When I came, I got the room on the step worse than I had booked. I was just informed this in the front desks - there were even no SORRIES. He just told me that they are busy this weekend and tomorrow he is going to move me or give compensation. Ok. We decided not to move because if the luggage quantaty and "Tomorrow" in the evening asked for the compensation - the other person at reception even didn't know about our problem and the only thing he could do for us is to organize late Check-in at 13-00))they gave just one hour more for two nights in the other type of room. Moreover it seems that they hoped I did ask for nothing at all. That's not Hyatt quality!
4 out of 5
by A verified traveler

Posted Sep 11, 2016
Buona location fuori da San Francisco ma vicino. Albergo posizionato vicino a negozi e ristoranti. Ho soggiornato in una camera per 5 con zona notte con due letti Queen separata da zona soggiorno con divano letto ampio e comodo. Cucina completa di frigorifero , lavastoviglie e microonde. Bagno con vasca con doccia e lavandino con un buon piano di appoggio per tutto il necessario. Il tutto molto pulito. Colazione a buffet inclusa ben fornita. ottomo rapporto prezzo qualità .