Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
1.6 out of 5
53% of guests recommend
1.7 Room cleanliness
2.2 Service & staff
1.8 Room comfort
1.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

One of the most disgusting places I have ever seen

Posted Sep 25, 2015
Pros: ZERO
Utterly filthy. Mold on bed, AC hanging out of wall, wall falling apart. Filth everywhere, dangerous electrics in lift (with food inside electric box). Staff tried to change to another room giving one where people had already slept. Utterly vile - no other way to put this.
1 out of 5
by A verified traveler from Chattanooga, TN

This is NOT a tourist hotel.

Posted Sep 16, 2015
Pros: The desk clerk, morning shift, is a lovely lady.
Cons: Expedia should not list this hotel.
Location: The location is good. Find another hotel.
Most of the hotel was filled with homeless people who live there until their money runs out each month. There is no breakfast at all. The maid told us sheets were usually changed once a week. The cleaning was superficial. I will think twice before booking through Expedia again.
1 out of 5
by A verified traveler from San Diego

Disgusting Filthy Hotel

Posted Sep 12, 2015
My husband and I where on our way back home from a long flight and could not drive home due to the fact we were so tired. The staff was very unprofessional the building looks run down and as soon as we entered it was bugs on the wall , roaches and smelly trash near the room! We tried to immediately check out staff was unavailable! No refund and have to wait weeks for my credit card company to refund me ! This place is not at all what we thought!
1 out of 5
by A verified traveler

Posted Aug 25, 2015
No toilet paper in room. Smoke alarm missing, just wires dangling from wall. No way to lock the door. Yuck!!!
2 out of 5
by A verified traveler

Posted Aug 18, 2015
hôtel très vétuste , bonne réception ,douche propre et prix correcte cadre de l'hôtel très ancien et mal entretenu
1 out of 5
by A verified traveler from Hayward, CA

Bugs Bugs Bugs

Posted Aug 18, 2015
Room had bugs both crawling type and flying varieties. Door had been kicked in at some point and would not shut. Front desk staff was very helpful and friendly.
1 out of 5
by A verified traveler from Fresno, CA

a hotel to AVOID

Posted Aug 17, 2015
Pros: The staff were friendly and helpful.
Cons: Everything needs improving.
Location: There is nothing really within walking distance, it is in a dangerous neighborhood.
The hotel was bad, the worst we have stayed in. The room was not as nice as those pictured online. The carpet had numerous stains, one looked very much like blood. There was no smoke alarm fitted and there was no carbon monoxide detector. No in room wifi. The bathroom was poorly maintained, paint was peeling and there was a hole in the ceiling above the shower. Two very thin pillows for four people. The room smelled so heavily of cigarette smoke that it was very hard to sleep, we could not wait to get out of there in the morning. Based on other hotels and motels we have stayed at I would say it represented very poor value for money. The hotel is in a rough area, at night there were police cars cruising the parking lot and shining lights into cars. I would not bring my family there again, it did not feel safe.
5 out of 5
for Everyone
by A verified traveler

Great place

Posted Aug 10, 2015
Instead of living in San Fransisco and pay $200 in a bad condition hotel, my brothers and I rathered living in this motel and drive 30 mins to San Fransisco downtown. it is cheaper and great place to stay at.
1 out of 5
by A verified traveler

spacious room

Posted Jul 30, 2015
Pros: spacious room, nice beds
Cons: provision of enough linens, toiletries, other amenities
It was a good sized room but it smelled like cigarette smoke even though it was a non-smoking room. The beds looked clean & were comfortable. There was not enough towels & toiletries, no hair dryer. We had to ask for an iron from the housekeeper who was close by so we can press our clothes. No wifi codes provided though it was suppose to be included. At around 4:30 AM, there was a loud woman screaming with profanities outside the next room then slamming of doors. I was so distressed I almost called 911. I was hoping to get rested for a night that's why I booked a hotel instead of staying at a relative's place but I was disappointed. I did not get my money's worth.
1 out of 5
by A verified traveler

Posted Jul 29, 2015
No cleanliness at all. Poor facilities. Overall Had a bad experience.