Ratings based on 1,659 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice hotel near Oakland/SF, but parking charge

Posted Aug 30, 2015
Pros: It is a nice hotel and was one of the better priced nice hotels in the area. Being on the bay was a plus. Refrig, microwave, coffee, also a plus.
Cons: Add accuracy, note parking charge, and relocate desk to avoid bed.
Location: Not for from Berkley, or SF.
Nice hotel near/on bay. Close to Oakland, San Francisco, and highways, and in nicer area, but be aware most of the bay area near SF has a lot of homeless. Newish, clean and one could tell the staff was trying hard to please. I would definitely stay here again. On the down side... Was not told that there was a $15/day parking fee until I arrived. While not unusual in a downtown hotel, this was not downtown and was not mentioned until we arrived. In addition, since I was there to visit my child, their car could not be driven to visit us without a parking fee unless she stayed less than 20 minutes (the complimentary maximum time), since there was no other parking in the area. Stayed in a double room and it was a little cramped, particularly around the desk. While the hotel was not cheap, it was one of the more reasonably priced, although the websites had one price in the adds and the actual multi-night price was higher in that the low price (in the adds) listed was wrong on the website and then the price did not apply for all nights of the stay, ie, some nights were much higher. Obviously the prices shown at the time of booking were correct, other than the parking and taxes were not added.
5 out of 5
Recommended
for Everyone
by A verified traveler from Carson, CA

Bang for your buck

Posted Aug 30, 2015
Pros: Its warm and courteous staff. The cleanliness of the hotel from its lobby to the rooms.
Cons: N/A
Location: Centrally located to the major freeways, eateries, and shopping
The type of hotel I'd like to stay at whenever I travel. Excellent service, warm staff, clean rooms, clean grounds, and lovely lounge and lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Very good experience, the staff is extremely nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
satisfactory for a brief one night stay, convenient to the Bay Bridge for an early morning event in SF
3 out of 5
Recommended
for Everyone
by A verified traveler from Hilton not paris

noisy

Posted Aug 27, 2015
I asked front desk to put me in a quiet room put me next to the frwy and car wash huh? hard to sleep in on my vaca. had to ask several times to get a set of clean towels the bar grill in the hotel did not clean their area - dirty glasses were left out and food was on the carpet in the lounging area that I saw the night before. I told the staff didn't seem to care. charging to park at the hotel seemed a bit ridiculous the only thing I like about the hotel is inexpensive and location was convenient
4 out of 5
Recommended
for Everyone
by A verified traveler from Downey Ca

Awesome Hotel

Posted Aug 26, 2015
We came to San Francisco for one day and decided to stay by the Bay and this Hotel was our first choice excellent experience we love the location with awesome view and the drive thru the Oakland bridge was fantastic. We will stay again and again at this Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Bernardino, Ca

Wonderful hotel, amazing staff, and a great view

Posted Aug 25, 2015
This hotel has THE best staff I've ever encountered (from the front desk to the pool service guy). Everyone was friendly, pleasant, had amazing customer service skills, surprisingly interactive and sweet with our 6 and 1 year old children, and I could keep going on and on. Our room was super clean, spacious, and had a great view. The breakfast in the morning was good too. This hotel is perfect and close to San Francisco. You won't regret booking here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
It's a nice hotel, I loved it. It has a really nice view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the Bay

Posted Aug 19, 2015
Wonderful the staff were very friendly will stay here again.
4 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Feel like home.

Posted Aug 18, 2015
Pros: Bedding, room layout, quiet, clean.
Cons: Don't like the parking is expensive. $15 dollars per day. The hotel is NOT new.
Location: Restaurants and malls are close by. Close to Berkerley University as well. Close to Bay Bridge to SF. Everywhere is only about 15 to 25 min drives.
We had a King suite which is like two rooms. My kids like it a lot. Breakfast is buffet. We are Hilton Platinum member which we enjoyed parking right next to the entrance and also free breakfast. The hotel is clean and the bed is comfort. The shower is good. It's quiet at night which we can sleep well. People are nice.