Overall, decent hotel
Posted Sep 15, 2016
At first glance, I was disappointed, especially since I just stayed at the Double Tree right before coming to Oakland. However, the staff at the hotel was wonderful. Everyone that sees you says hello, good morning, or greets you somehow. The workout room overlooks the garden and pool so is really nice. The restaurant manager (I think she was the manager because she wore a suit and tie) was so friendly and personable ( I wish I got her name) and our waitress ( I think it was Selena..I forgot to get her name as well) was also very nice....and the food was great and reasonably priced.
We stayed for only two nights because we attended a concert at the Oracle. They shuttled us to the BART station amd when the concert was over, we called them and they picked us up in the same area.
Overall, I wasn't impressed when I first got to the room...but, in retrospect, while the room was not a five star Ritz Carlton room, it was perfect, parking was great, and staff was incredible. If I'm in the area, I would stay there again.