Thank you for taking your time to tell us your experience about your stay with us. We appreciate for giving us the highest score. Thank you for choosing Holiday Inn Express Berkeley and we hope that you will give us another opportunity to serve you again in future. Rajen- FOM.

Dear Coni,Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express & Suites Berkeley. We are thrilled to hear that you enjoyed your time with us and that our staff's friendliness, cleanliness, ample parking spaces, and daily room refreshments met your expectations.Our team works diligently to ensure that every guest has a comfortable and memorable experience, so your kind words are truly appreciated. We strive to create a welcoming environment where guests can relax and feel at home, and it's gratifying to know that we succeeded in doing so during your stay.We look forward to welcoming you back to our hotel in the future. Should you need any assistance or have any special requests for your next visit, please don't hesitate to contact us. Your satisfaction is our top priority, and we will do everything we can to make your next stay even more enjoyable.Once again, thank you for choosing the Holiday Inn Express & Suites Berkeley. We can't wait to have you as our guest again soon!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Dana,Thank you for your kind feedback! We're delighted to hear that you found our hotel convenient for your college visit and that you enjoyed our clean accommodations and excellent staff. We hope to welcome you back again soon.Best regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Cinthia,Thank you for choosing to stay at the Holiday Inn Express & Suites Berkeley and for sharing your feedback with us. We're glad to hear that you found our hotel to be convenient and clean during your recent visit.We understand that the area surrounding our hotel may not have met your expectations in terms of being the nicest area in Berkeley. While we strive to provide a comfortable and enjoyable stay for all our guests, we also recognize that our location may have varying perceptions.Please know that the safety and security of our guests are of the utmost importance to us, and we take necessary measures to ensure a secure environment within our property. We hope that despite the location, you were able to enjoy your overall stay with us.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Warm regards,Luis ValdiviaHoliday Inn Express & Suites Berkeley

Dear Deanna,Thank you for choosing to stay at Holiday Inn Express & Suites Berkeley and for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a decent choice for your needs, especially after a day of hiking.Our team works diligently to provide a welcoming and accommodating environment for all our guests, so it's wonderful to hear that our front staff left a positive impression on you with their friendliness and helpfulness. Your kind words will be shared with them, as they serve as motivation for us to continue delivering exceptional service.We hope that you had a rejuvenating evening with us and that your hiking adventure was fulfilling. Should your travels bring you back to the Berkeley area, we would love to have the opportunity to welcome you again for another pleasant stay.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Kayla,We sincerely apologize for falling short of your expectations during your recent stay at Holiday Inn Express & Suites Berkeley. Your feedback is invaluable, and we are committed to addressing the issues you encountered to ensure a better experience for all our guests. If you would like to discuss your concerns further, please feel free to reach out to me directly by calling the hotel. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Thanks a million Yun for your perfect score rating and for your stay!Looking forward to many more to come!Luis ValdiviaGeneral Manager

Hello Masahiro,Thank you for taking your time to give us a good score. I hope you had a comfortable stay with us and you will give us an opportunity again to serve you in future. Rajen

Hello Ms.Thank you for giving us good score. I hope you had a comfortable stay with us.Thank you for staying with us and we hope that you will give us another opportunity to serve you again. Rajen

Dear Yesenia,Thank you for choosing to stay at Holiday Inn Express & Suites Berkeley and for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our complimentary parking, breakfast offerings, and the exceptional service provided by our dedicated team members.Our team takes great pride in ensuring that each guest feels welcomed and valued throughout their stay, and it's wonderful to know that their efforts contributed to making your visit memorable.We're also glad to hear that you found our rooms spacious and comfortable. Providing a comfortable and relaxing environment for our guests is one of our top priorities.Your feedback is greatly appreciated and serves as encouragement for us to continue delivering exceptional service. We hope to have the pleasure of welcoming you back to Holiday Inn Express & Suites Berkeley in the near future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Hi Rhoda,Thank you for taking your time to give us a score and we hope that you had a comfortable stay with us. I hope you will give us another opportunity to serve you again in future. Best of regards. Rajen.

Thans Carol, very happy with your stay and your 5-star rating! We look forward to greater stays!Warm regards,Luis ValdiviaGeneral Manager

Hi Diane,Thank you so much for taking your time to share us your experience about your stay with us. I am sorry about the noise and television but I am glad to know that you were take care of in timely manner. Thank you again for choosing Holiday Inn Express Berkeley and I hope you will give us another opportunity to serve you again in future. Regards. Rajen - FOM.

Dear Weiguo,Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Berkeley. We greatly appreciate your kind words about our staff and our convenient location.Our team works diligently to provide exceptional service and ensure that our guests feel welcome and comfortable throughout their stay. It's wonderful to hear that our efforts were noticed and appreciated by you.We understand the importance of convenience when traveling, and we're delighted that our location met your expectations. Whether you're here for business or leisure, we strive to offer a prime location that allows easy access to local attractions and amenities.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Pradeep,Thank you for choosing to stay with us at the Holiday Inn Express & Suites Berkeley! We truly appreciate your feedback and are delighted to hear that you found our parking facilities convenient and our location ideal for accessing UC Berkeley campus.Providing our guests with hassle-free parking is one of our top priorities, and we're thrilled that you found our parking arrangements to be both free and ample. Our team works diligently to ensure that our guests have a comfortable and stress-free experience during their stay, and it's always rewarding to know when we've succeeded in meeting those expectations.Being located within a short distance from UC Berkeley campus is indeed a great advantage for our guests, and we're glad that you found the proximity to be convenient for your visit.Once again, thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back to the Holiday Inn Express & Suites Berkeley in the near future!Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Talita,Thank you for choosing to stay with us at Holiday Inn Express & Suites Berkeley and for taking the time to share your feedback. We are delighted to hear that you found our property conveniently located near everything you needed during your visit.Our team works diligently to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to hear that our efforts have made a positive impact on your experience. Whether it's our convenient location, our comfortable accommodations, or our attentive service, we strive to exceed our guests' expectations in every way.We appreciate your kind words and your recommendation to fellow travelers. Should your travels bring you back to the Berkeley area, we would be honored to welcome you back for another exceptional stay.Warm regards,[Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Thomas,Thank you for your glowing 5-star review! We are delighted to hear that you had an exceptional experience during your stay at Holiday Inn Express & Suites Berkeley. Your satisfaction is our top priority, and we are thrilled that we were able to meet and exceed your expectations. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Donald,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express & Suites Berkeley. We appreciate your kind words regarding the safety of our property, the overall performance of our staff, and the exceptional service provided by our night staff.We understand the importance of a good night's sleep, and we sincerely apologize for any inconvenience you experienced with the beds. Our team takes guest comfort seriously, and we will certainly investigate and address the issue promptly to ensure a more comfortable stay for our future guests.Regarding the lack of hooks and towel rods in the bathroom, we appreciate your observation. Your feedback is valuable, and we will be sure to discuss this matter with our team to explore opportunities for improvement in our room amenities.As for the absence of an exhaust fan in the bathroom, we apologize for any discomfort this may have caused. We are constantly looking for ways to enhance our guests' experience, and your feedback will be considered in our ongoing efforts to improve our facilities.We truly appreciate your honesty and constructive criticism. It is through valuable feedback like yours that we can identify areas for improvement and make necessary adjustments. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Thank you for choosing Holiday Inn Express & Suites Berkeley.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Niema,Thank you for staying and I am sorry that you encountered an inconvenience during your stay.I hope you would give us another chance in the future.Sincerely,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thanks, Carlos, for your stay and feedback. We will share your comments with the city for resolution.Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thanks Mark!Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thank you for your stay and your high score. We would love to see you again soon!Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thank you for staying and for your high rating!

Thanks Laura!

Hi Corey, Happy New Year. We are glad to know that you had a comfortable stay with us. Thank you for choosing Holiday Inn Express Berkeley and we hope you will give us another opportunity to serve you again in future.

Hello Thupten,Thank you for taking your time to tell us your experience about your stay with Holiday Inn Express Berkeley. We are glad to know that you had a good stay with us. I hope you will give us another opportunity to serve you again in future. Thank you.

Dear Viria,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that you found the rooms satisfactory.We apologize for any inconvenience you experienced with the comfort of the beds. Guest comfort is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we will certainly take it into consideration as we continuously strive to improve our accommodations.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Julieanna,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Express & Suites Berkeley.It's fantastic to know that you found our rooms clean and spacious, and that you had a comfortable night's sleep in our beds. Our team takes great pride in maintaining a high standard of cleanliness and ensuring our guests have a relaxing environment.We appreciate your kind words about our staff. Providing friendly and helpful service is a top priority for us, and we are delighted to hear that our team made a positive impression on you. We will be sure to pass along your compliments to them.Berkeley is indeed a vibrant city with plenty to offer, and we're glad you were able to explore and enjoy the local attractions, dining options, and entertainment.Once again, thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back to Holiday Inn Express & Suites Berkeley in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Thank you!

Hi Elvis, Thank you for taking your time to tell us your experience about your stay with Holiday Inn Express Berkeley. We are glad to know that you had a comfortable stay with us and I will share this with other staff. Thank you again for staying with us and we look forward to seeing you again in future.

Dear Ralph,Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Express & Suites. We are delighted to hear that you found our location convenient, the atmosphere quiet and clean, and that our staff contributed to a friendly and welcoming environment. Your positive comments are greatly appreciated.We genuinely apologize for any inconvenience you experienced with the temperature of the breakfast items during your stay. Please be assured that we take your concerns seriously, and we have shared your feedback with our kitchen and housekeeping teams to address this issue promptly. We understand the importance of a satisfying breakfast experience, and we are committed to making improvements to ensure that our guests have a delightful start to their day.We value your constructive input, and we are grateful for your understanding. Our goal is to consistently provide exceptional service and comfort to our guests, and your comments help us identify areas for improvement.If your travels bring you back to our area, we would be honored to have the opportunity to welcome you again and showcase the positive changes we've implemented based on your feedback.Thank you for choosing Holiday Inn Express & Suites. We appreciate your business and hope to exceed your expectations on your next visit.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites

Thanks Xiao Jun, for your stay and I am sorry about the inconvenience experienced during your stay.

Thank you for staying and for your kind perfect sore!Luis ValdiviaGeneral Manager

Thanks, Andrew, for your stay and your perfect score review. We all look forward to many more stays, Check us out next year after our room refresh!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Cathy,Thank you for your stay and review. We hope that you visit us again next year after our room renovation.Best regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Mark,It's great to hear about your positive experience at Holiday Inn Express & Suites Berkeley! Your feedback is valuable, and it seems like you had a smooth check-in process. Also, happy to know about the fact that you were able to walk to dinner from the hotel. Thanks again for staying and for your kind review. We look forward to many more stays in the near future.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley.

Thanks Alejandro!

Thanks Pao Lin!

Dear Kathryn L,I hope this message finds you well. On behalf of the entire team at Holiday Inn Express & Suites Berkeley, I wanted to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and that our staff, pillows, and breakfast exceeded your expectations.Our team takes great pride in providing exceptional service, and it's always rewarding to receive such positive feedback. We understand that the small details, like friendly staff and comfortable pillows, can make a big difference in our guests' overall experience.Your comments will be shared with our team members, as they serve as a source of motivation and encouragement to continue delivering outstanding service. We strive to create a welcoming and comfortable environment for all our guests, and it's delightful to know that we succeeded in making your stay memorable. Your insights are invaluable as we continually work to enhance the guest experience.Once again, thank you for choosing Holiday Inn Express & Suites Berkeley. We appreciate your patronage and look forward to the opportunity to welcome you back for another exceptional stay.Safe travels!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thanks a million Lloyd for your stay and your perfect 10! We are happy to learn you enjoyed your stay to the fullest and hope to see you again next time in Berkeley!Luis ValdiviaGeneral ManagerHoliday Inn Express & suites Berkeley

Dear Yariv,Thank you so much for taking the time to share your positive feedback about your recent stay at Holiday Inn Express & Suites Berkeley. We greatly appreciate your kind words and are delighted to hear that you experienced very nice and friendly service during your time with us.Our team takes great pride in maintaining a clean and well-kept environment for our guests, and it's heartening to know that our efforts have contributed to your satisfaction. We understand the importance of cleanliness and comfort, and we're glad to have met your expectations.Being just a 5-minute drive from UC Berkeley is indeed a convenience we strive to offer our guests. We hope this added convenience made your stay even more enjoyable, providing you with easy access to the university and its surroundings.Your positive comments motivate us to continue delivering excellent service, and we truly value your recognition of our efforts. Should you find yourself in Berkeley again, we would be honored to welcome you back for another wonderful stay.Thank you for choosing Holiday Inn Express & Suites Berkeley. We look forward to hosting you again in the future.Best Regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

Dear Jean,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience at the Holiday Inn Express & Suites Berkeley.Our team works hard to ensure that our guests feel welcome and have a comfortable stay, and we're delighted to learn that our front desk staff exceeded your expectations. It's wonderful to know that they were always available and provided helpful information about the area.We're glad that you found our hotel's location convenient, especially with the North Berkeley train station (BART) within walking distance. We understand the importance of easy access to transportation for city day trips, and we're pleased that this added to the overall enjoyment of your stay.It's fantastic to hear that you enjoyed our daily breakfast offerings. We believe that a good start to the day is essential, and we strive to provide a variety of options to suit different preferences.The proximity of a Mexican restaurant and Target within walking distance is indeed a great advantage, and we're glad you found it convenient.We appreciate your kind words and your decision to stay with us. If your travels bring you back to the Berkeley area, we would be honored to welcome you again.Safe travels!Sincerely,Luis ValdiviaManager, Holiday Inn Express & Suites Berkeley

Thanks a million Mona for your stay and for the gift of a perfect score!We look forward to many more great experiences and hopefully soon!Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thanks, David, for your stay and your high score! Looking forward to many more stays!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Dear Nelson,Thank you so much for staying with us and for your feedback!We are delighted to know that you had a fast check in process and hope that you keep visiting us in the near future.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

Thank you for staying with us and for providing us with the highest score there is!Warm regards,Luis ValdiviaGeneral Manager

Thanks, Destiny, for your stay and the highest score there is!

Hi Anthony,I appreciate taking your time to tell us about your stay with Holiday Inn Express Berkeley. We are glad you enjoyed your stay with us. We look forward to seeing you again. Thank you.

Hi Krista,I am very sorry about your experience you had problem with hot water and TV sound. Your feedback is very important for us, and we always try to correct such kind of situation in timely manner. Thank you for letting us know.

Dear Sharon,I hope this message finds you well. I recently had the opportunity to review your feedback regarding your recent stay at our hotel, and I would like to express my sincere apologies for the inconveniences you experienced during your visit. Your comfort and satisfaction are of utmost importance to us, and it is clear that we fell short of meeting your expectations.First and foremost, I would like to address your concerns about the television not working. I understand how frustrating this can be, and I want to assure you that our maintenance team has already been notified to rectify the issue promptly. We take such matters seriously and are committed to ensuring that all amenities in our rooms are in perfect working order for our guests.Regarding the discomfort you experienced with the bed, we deeply regret that you did not have a restful night's sleep. Our goal is to provide a relaxing and enjoyable environment for all our guests, and I understand that a comfortable bed is a critical part of this. We will be conducting a thorough inspection of the beds in your room to ensure that any necessary improvements are made to prevent this from happening in the future.Your feedback is valuable to us as it helps us identify areas where we can improve. We appreciate your honesty, and please rest assured that we are taking the necessary steps to address the issues you mentioned.If there is anything else you would like to share or discuss, please do not hesitate to contact me directly at [Your Contact Information]. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley