They make sure you're happy.
Posted Feb 18, 2017
Great-spirited staff at the front desk and in the restaurant. Our room was smaller than we expected after being told we were being upgraded, because they don't have large rooms with two beds - only king, but they made sure we were happy. There is no concierge, and some staff at front desk know local restaurants while others do not, so hit or miss on recommendations. Always some people hanging out on Shattuck Ave being noisy, but that's downtown Berkeley. Very convenient to the university as well as downtown restaurants.