Lobby

Reviews of La Quinta Inn & Suites by Wyndham Oakland Airport Coliseum

2.5 out of 5

Reviews

6.0
Rating 10 - Excellent. 229 out of 1051 reviews" "
Rating 8 - Good. 206 out of 1051 reviews" "
Rating 6 - Okay. 165 out of 1051 reviews" "
Rating 4 - Poor. 186 out of 1051 reviews" "
Rating 2 - Terrible. 265 out of 1051 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t check in because of my age but on the page it said it was 18 year old check in and now I had to spend 150 to get a new hotel please parking please gas and I haven’t got my refund but the lady at the front desk was really nice and she has had that happen before so super helpful!
Stayed 1 night in Mar 2024

2/10 Terrible

Jadence

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had found a roach in the bathroom of my hotel room the morning after staying, was very disturbed and left immediately.
Stayed 1 night in Mar 2024

8/10 Good

Yvette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many homeless roaming the street
Stayed 3 nights in Mar 2024

10/10 Excellent

Javier V.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around the property was very unsafe would not recommend for families or people who are not from the area
Stayed 3 nights in Feb 2024

10/10 Excellent

Feliciana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, surrounding area out side of property not so much. Security and gated property was a great peace of mind. Rooms were good. Overall good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Diane, Boulder

Traveled with group
Towels were perfect. Staff very helpful.
Stayed 2 nights in Feb 2024

2/10 Terrible

America

Disliked: Property conditions & facilities
My heater wasn’t working and no one helped me get another room they just said they would get to it and never did I was so cold all night with my kid too I think that’s why I’m sick now
Stayed 1 night in Feb 2024

10/10 Excellent

Jakari

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was really nice
Stayed 1 night in Feb 2024

8/10 Good

Lijuan

Liked: Cleanliness, staff & service, property conditions & facilities
Need more bed covers
Stayed 1 night in Jan 2024
Response from Management on Feb 29, 2024
Thanks for the 4 out of 5 rating. We shall work on increasing our inventory levels moving forward. I shall pass it on to the staff. We apricate the feedback. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 29, 2024
Fantastic news a 5 out of 5 rating. I shall pass it on to the staff. And we appreciate the feedback. Even with the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulous
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Wow thanks for the 5 out of 5 rating. I shall pass it on to the staff. And we appreciate the feedback. Even with the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

8/10 Good

Ivan

Liked: Cleanliness, amenities
Everything is good
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Wow thanks for the 4 out of 5 rating. I shall pass it on to the staff. And we appreciate the feedback. Even with the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

10/10 Excellent

Dejah

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Wow thanks for the 5 out of 5 rating. I shall pass it on to the staff. And we appreciate the feedback. Even with the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

8/10 Good

Michelle

Liked: Amenities
Not sure how they ran out of towels and wash clothes. Outside the gate of the property was disgusting and full of trash.
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Wow thanks for the 4 out of 5 rating. I shall pass it on to the staff. We apricate the feedback. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

2/10 Terrible

Delaine, Mesa

Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us, or any other property understand the reason for the review score you gave.

2/10 Terrible

Daryon

Traveled with partner
Disliked: Amenities
There’s crack head’s everywhere around the property it’s smells like smoke everywhere around the complex and I was blamed and charged for smoking after I heard the front desk lady tell one of the guys that usually stay there not to be smoking in the rooms . And also. Booked a stay and didn’t stay and was still charged. I’m still eating to receive my refund.
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Thank you for your feedback. As stated on our websites and Expedia's we are in the process of our property improvement. Which we have started on the 3rd floor working down to the 1st, then onto the public areas. As for the trash were sorry it was placed there as we do have staff that monitors the areas, and we do our best to keep it in check after other guests fill it up. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide a 24/7 security that keeps out the rift raft from our property. And looking at the prices in the area we have lowered ours greatly. Please reach out to your financial institution about your refund as we had released it upon check out. Our apologies for any inconvenience you may have experience during your stay with us.

8/10 Good

Alex

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Thanks for the 4 out of 5 rating. I shall pass it on to the staff. We apricate the feedback.

10/10 Excellent

Daryon

Traveled with partner
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Management on Jan 31, 2024
Wonderful, thanks for the 5 out of 5 rating. I shall pass it on to the staff. We apricate the feedback.

2/10 Terrible

Daniel

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us or any other property understand the reason for the review score you gave.

6/10 Okay

singh

Stayed 2 nights in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us, or any other property understand the reason for the review score you gave.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed there breakfast
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Wow thanks for the 8 out of 10 rating. I shall pass it on to the staff. We apricate the feedback.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of "trashy" looking vehicles/encampments on road. Security gate makes us feel better. Stayed here to be close to airport in morning.
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Wow thanks for the 5 out of 5 rating. I shall pass it on to the staff. We apricate the feedback. Thank you for your feedback. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide that 24/7 security that keeps out the rift raft from our property.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Management on Jan 31, 2024
Wow thanks for the 10 out of 10 rating. I shall pass it on to the staff. We apricate the feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Jan 31, 2024
Wow thanks for the 10 out of 10 rating. I shall pass it on to the staff. We apricate the feedback.

2/10 Terrible

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left at midnight. This was the worst run place i have ever seen. People hanging out in the parking lot. No one at the front desk. I was told they didnt want to work on christmas. Tons of people getting pissed in the lobby. Got locked in the bathroom for over 2 hours. The handle when turned would not open the door from the inside. Finally my boyfriend came back to the room and had to pry the door open from the outside. I was crying and pounding on the walls. I want a refund. Didnt even stay overnight. 7 hours and it cost nearly $150. Dog fees and deposit. Which was not discloused to me when room was booked.bi specially picked this motel because it said. Pet friendly. I should have been told about the $25 deposit and $25 fee for 1 night stay.
Stayed 1 night in Dec 2023

8/10 Good

Lorene

Traveled with family
Liked: Cleanliness, staff & service
Homeless encampment right outside but its Oakland so...There's a security guard and a gate which makes you feel a bit better but the guy has to open the gate manually. They're the doing the best they can here. Came in town for a concert so it was just a one night stay and fine for our needs. Room was decent but a little dusty and the bathroom vent was filthy which is a pet peeve of mine, but fine overall. Tub has a non slip finish which was a plus. Front desk staff was friendly.
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Wow thanks for the 4 out of 5 rating. I shall pass it on to the staff. We apricate the feedback.

2/10 Terrible

Joe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ZOMBIE APOCALYPSE 2023!
We pulled 2 blocks away from hotel and I started asking my friend why is it so many homeless. The closer we got, the worse it got. I told him the lady at the hotel lied to me. She did it was fine to get me to keep the booking. The hotel looked like something of the zombie apocalypse and the photos on hotels.com is lie. My friend said the LA Quinta you knew is gone. I screamed in anger and the little security guy asked if we were checking in. I said NO and we backed out. We got a hotel somewhere else. 😡
Stayed 3 nights in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback. As stated on our websites and Expedia's we are in the process of our property improvement. Which we have started on the 3rd floor working down to the 1st, then onto the public areas. As for the trash were sorry it was placed there as we do have staff that monitors the areas, and we do our best to keep it in check after other guests fill it up. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide a 24/7 security that keeps out the rift raft from our property. And looking at the prices in the area we have lowered ours greatly. Our apologies for any inconvenience you may have experience.

2/10 Terrible

Marta

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on Feb 1, 2024
Thank you for your feedback, I the future a bit more information would assist us or any other property understand the reason for the review score you gave.

2/10 Terrible

Cristina

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us or any other property understand the reason for the review score you gave.

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean in halls and common areas. Hard to find how to enter due to heavy encampment. Needs to be upgraded for the prices being charged
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback. As stated on our websites and Expedia's we are in the process of our property improvement. Which we have started on the 3rd floor working down to the 1st, then onto the public areas. As for the trash were sorry it was placed there as we do have staff that monitors the areas, and we do our best to keep it in check after other guests fill it up. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide a 24/7 security that keeps out the rift raft from our property. And looking at the prices in the area we have lowered ours greatly. Our apologies for any inconvenience you may have experience during your stay with us.

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was utterly disgusting. Literally, there was overflowing trash in the hallways. The carpets were filthy. The room was OK, but there was a cockroach in the bathroom, and before I even got to our room, I told the front desk that I didn’t like staying there because it looked very unsafe. There was homeless people camping out right outside the gates.
Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Thank you for your feedback. As stated on our websites and Expedia's we are in the process of our property improvement. Which we have started on the 3rd floor working down to the 1st, then onto the public areas. As unfortunately as it is a prior guest lost control of their vehicle and ran into the brick wall. Which do to the fact that it's a shared wall for the 2 separate properties it has been a battle to get the repairs to it. As for the trash were sorry it was placed there as we do have staff that monitors the areas, and we do our best to keep it in check after other guests fill it up. As for the homeless camping on the streets, it is a constant collaboration with the City of Oakland to do their best to remedy the long stretched out problem that's been here since COVID. But we do provide a 24/7 security that keeps out the rift raft from our property. Our apologies for any inconvenience you may have experience during your stay with us.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the shower did not work they would not change my room my 2017 corvette was park less then three hours and it was stolen they had security guards and a security gate
Stayed 1 night in Nov 2023

2/10 Terrible

Precious

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is VERY SKETCHY. Lots of homeless encampments and property not clean. Checked in, front desk lady was great however the manager Martin (I believe was his name) charged me $50 (room was $70) to check in 2hrs early. I am a traveling medical professional who work over night (which was explained to him) and needed to get a few hrs rest before work. I asked if the early check in could be waived, he stated no amongst other things. There were also many people that appeared to live in the hotel and were not just overnight guest. I checked out after 6hrs and not only was my card charged the $50 for checking in 2hrs early but for 2 full nights as well (only stayed one, technically 6hrs). I will NEVER stay here again & this is my second bad experience w/a Wyndham property. Never again.

2/10 Terrible

Ala

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad area and unfriendly staff
Stayed 3 nights in Nov 2023
Response from Management on Jan 26, 2024
We're sorry to hear this about your stay with us and wished you would have reached out to us while you were here or at check-out time. As for the area we are working with the city as they continue to clean up our street and the homelessness in the area. As for the unfriendly staff, we shall be sure to issue added training to remedy this reported incident. But a bit more detail one the situation would have been great. Once again, our apologies.

8/10 Good

Linda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was comfortable and staff very friendly. Unsafe outside gates of hotel. Large number gingerly
Stayed 1 night in Nov 2023

4/10 Poor

Bree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ronnisha

Stayed 1 night in Nov 2023
Response from Management on Jan 31, 2024
Wow thanks for the 5 out of 5 rating. I shall pass it on to the staff. We apricate the feedback and are ecstatic on your review with us.

8/10 Good

TAMARA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Saying all the homeless people in the neighborhood, abandoned vehicles and all the trash in the streets.
Stayed 1 night in Nov 2023

4/10 Poor

Kelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
The Lobby and the Room was Very Clean and Nice, But right outside of the fenced in Property is Homeless Encampment and All of the Mess to go with it.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2023

2/10 Terrible

Elizabeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property, full of trash, smells horrible, not recommended at all
Stayed 1 night in Sep 2023

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2023
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us or any other property understand the reason for the review score you gave.

2/10 Terrible

Rebecca

Traveled with family and small children, Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms double beds for 2 nights, but they did not respect my booking for Friday night. Very upset and unsatisfied.
Stayed 2 nights in Nov 2023

6/10 Okay

john

Stayed 3 nights in Nov 2023
Response from Management on Jan 31, 2024
Thank you for your feedback, I the future a bit more information would assist us or any other property understand the reason for the review score you gave.

8/10 Good

Nicole-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a giant fence around the property that a guard has to manually open, probably because the neighborhood has unhoused people, but none of them were bothering anyone.
Stayed 2 nights in Nov 2023