Ratings based on 906 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Very dirty hotel

Posted Dec 14, 2017
room stunk really bad. Stuff all over walls and Dirty floors throughout hotel. Blood smeared on wall outside room. Lots of mold on bathroom ceiling. Big cracks in walls. Pretty gross hotel.
1 out of 5
by A verified traveler

Lesson learned

Posted Dec 12, 2017
The staff was very friendly, and it’s very close to Oracle Arena, which is why we elected to stay here. That’s as far as I can go with the niceties. The room reeked of weed, it was dark and dingy and I didn’t even go in to the bathroom. My husband and I bolted out the back door and stayed in San Fran even though it was far less convenient to get to the game and way more expensive.
Comment from Hotel Management
Dec 15, 2017 by AGM, Hotel Management
Dear Guest, Our apologies that we fell short of your expectations, thank you much for taking your time to review our hotel. I will certainly be sharing your experience with my entire team and will work hard to fix the issues you encountered. Wishing you happy holiday. regards, Sudesh Rai General Manager
2 out of 5
by A verified traveler from Oakland, Ca

Posted Dec 11, 2017
This is the first time of many that I used this hotel chain that I am very disappointed of the condition. First Sign for hotel not there. Had to walk in to see if my GPS is correct or not after making two rounds around the block. Second Bathroom need badly a plumber to work on the commode that does not flush.
Comment from Hotel Management
Dec 14, 2017 by AGM, Hotel Management
Dear Emilio, Our apologies that your experience with us was not what you had expected. In regards to the sign by the entrance, due to strong winds it had been broken down and we had to have it taken down and now we have it fixed and is back in its place again. Our apologies for this experience. In regards to the bathroom, I have already had my maintenance take care of the issues. Thank you much for sharing your experience with us. regards, Sudesh Rai Acting General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick stop for early flight

Posted Dec 5, 2017
This was a quick stay for an early flight out of Oakland Int. They picked us up from the BART station, we didn't have to wait too long. The driver didn't even say hi, but whatever, i just needed a ride. Check in was fast and easy. The room was clean and nice. We ordered a meal from a nearby place that delivered, Cool! Breakfast is between 6 and 10 but we had to leave at 4:30am to catch our flight, oh well. Shuttle to the airport is every 30 minutes, as long as you are in the lobby about that time you should be able to catch it, It stops at 3 hotels to pick up more guests but only takes about 10 minutes to get to the airport. Overall great stay, and great transportation options. Only bad side- Kind of seedy area, but that's Oakland for you.
Comment from Hotel Management
Dec 6, 2017 by GM, Hotel Management
Dear Heidi, Thank you much for taking our time to review our hotel and we are pleased to learn that you enjoyed your stay here with us and everything worked to your needs. We look forward to having you back again when you next visit the bay area. Our apologies in regards to the location. Wishing you our best for the coming year 2018. regards, Sudesh Rai General Manager
3 out of 5
by A verified traveler

Needs renovating

Posted Nov 29, 2017
Shower fixture ready to break, possible flood damage in near future. Dresser drawers broken.
Comment from Hotel Management
Nov 29, 2017 by AGM, Hotel Management
Dear Guest, Our apologies that we failed to meet your expectations and thank you for sharing your kind concern, I will have my maintenance look into those issues right away and have it taken care of it. Thank you again and wishing you happy holidays. regards, Sudesh Rai Acting General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from turlock,ca

Nice hotel just a 20 min walk to the stadium

Posted Nov 28, 2017
Great day! raiders won..la quita great place,great staff, thanks la quinta for making my weekend getaway GREAT!👍
Comment from Hotel Management
Nov 28, 2017 by AGM, Hotel Management
Dear Paulo, Thank you much for taking your time to review our hotel, we much appreciate it and we are pleased to learn that you enjoyed your stay here with us and we look forward to having you back again when you next visit the bay area. I will be sharing your experience with my team as they are constantly working hard to ensure that our guests are satisfied from the time they step in till the time they step out. Thank you much for your kind appreciation. Wishing you happy holidays and our best wishes to you and your loved ones for 2018. regards, Sudesh Rai
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Airport convenience; pet friendly

Posted Nov 28, 2017
Room was clean but it is obvious they allow pets and recently went nonsmoking. Room/building still had residual smoke/pet smell. But not too terrible. It was a bargain for the slight smell.
Comment from Hotel Management
Nov 28, 2017 by AGM, Hotel Management
Dear Dee, Thank you much for taking your time to review our hotel, we much appreciate it and we are pleased to learn that you enjoyed your stay here with us and we look forward to having you back again when you next visit the bay area.Wishing you happy holidays and our best wishes to you and your loved ones for 2018. regards, Sudesh Rai
5 out of 5
Recommended
for Everyone
by A verified traveler from oakland ca

Very clean hotel by the airporr

Posted Nov 25, 2017
Clean, comfotable and great price. Hotel staff was wonderful!
Comment from Hotel Management
Nov 27, 2017 by AGM, Hotel Management
Dear Patricia, Thank you much for taking your time to review our hotel, we much appreciate it and we are pleased to learn that you enjoyed your stay here with us, I will share your comment with my team as they are constantly working hard to ensure that our guest feel at home and enjoy their stay with us. We look forward to having you back again when you next visit the bay area. Wishing you happy holidays and best wishes for 2018. regards, Sudesh Rai Acting General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Convenient location. Easy access to freeway. Next to Oakland Airport, and we didn't hear the noises from planes.
Comment from Hotel Management
Nov 27, 2017 by AGM, Hotel Management
Dear Guest, We are pleased to learn that you enjoyed your stay here with us. We look forward to having you back again when you next visit the bay area. Thank you for taking your time to share your experience with us. Wishing you happy holidays and our best wishes for 2018. regards, Sudesh Rai Acting General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chico, Ca

Great hotel close to arena and airport

Posted Nov 25, 2017
We have stayed at this hotel 3 times now; twice for an early morning flight and once for an event at Oracle. We used the free shuttle all 3 times and were very pleased. The driver was extremely prompt and friendly, as was the entire hotel staff. It was super convenient being picked up after the event at Oracle and saved us $40 for parking! You can even leave your car parked here for a week to avoid airport parking fees. The rooms and facilities are clean and reasonably quiet. The breakfast breakfast is a typical free hotel breakfast, but there’s always a decent selection. I would absolutely recommend this place!
Comment from Hotel Management
Nov 27, 2017 by AGM, Hotel Management
Dear Brenna, Thank you much for taking your time to review our hotel, we much appreciate it and we are pleased to learn that you enjoy your stay here with us, I will share your comment with my team as they are constantly working hard to ensure that our guest feel at home and enjoy their stay with us. We are pleased to learn that you enjoyed our breakfast too. We look forward to having you back again when you next visit the bay area. Wishing you happy holidays and best wishes for 2018. regards, Sudesh Rai Acting General Manager