Ratings based on 646 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Good location right in the middle of all you'll ne

Posted Nov 21, 2016
Pros: Right by the airport.
Cons: Some kind of numbering system on the exterior.
Location: Food and shipping nearby.
Friendly staff, big room, well kept. Coffee and snacks always nearby.
4 out of 5
by A verified traveler from US

Enjoyed the hotel very much, wish I could stay lon

Posted Nov 18, 2016
Nice staff, very convenient. Enjoyed the hotel very much, wish I could stay longer.
4 out of 5
by A verified traveler from US

I was expecting a pair of disposable slippers.

Posted Nov 8, 2016
Location: It was just across church, st Joaqiem.
Room was clean. But toilet door will not close unless locked.
5 out of 5
by A verified traveler from PA

Very nice! Clean facility.

Posted Nov 1, 2016
I had s very nice time there snd I was fully satisfied with the customer service.
4 out of 5
by A verified traveler from US

Nice and clean

Posted Oct 28, 2016
Pros: Good location safe and close to lots of eating places
Cons: Refreshment center ran out of cups for the drinks and wasn't clean
Location: Eat and shop
1 out of 5
by A verified traveler from US

Worse experience

Posted Oct 24, 2016
It all started from the time we checked in. The front office clerk was rude. She insisted that I have two rooms reserved. I told her no and asked her to call expedia. She replied no you call them, you are the one who made reservation. She did not even provide me with parking sticker. My brother who checked in before me had to ask her for it. I called Expedia to call her, she even hang up on them. Their beds are so uncomfortable. My back is still hurting. We had breakfast at the hotel. They have a waffle maker. However, they ran out of waffle batter. We informed the lady to please refill the dispenser. She ignored us like we don't exist. Aftert the fourth times that we asked her, she replied," look i am the only one here". We came in late on our second night after my niece's wedding. The security guard was right outside the front door smoking, refusing to help. This is by far the worse hotel
5 out of 5
by A verified traveler

breakfast

Posted Oct 1, 2016
Pros: convenient, great breakfast
Location: close to airport
best free breakfast I've ever had. nice pool and hot-tub
4 out of 5
by A verified traveler

Excellent continental breakfast!

Posted Sep 21, 2016
Unlocking room door is a challenge every time we try to enter room after card is scanned!
4 out of 5
by A verified traveler

Posted Sep 10, 2016
Decent hotel. Clean and comfortable. Staff could learn more about customer service. Overall, hotel is nice for overnight stay or two. They have complementary breakfast, pool and gym. No five star hotel, but def comfortable.
4 out of 5
by A verified traveler

Nice affordable Hotel

Posted Sep 9, 2016
It was generally nice experience. Only one complaint. Room was half cleaned on one day. They cleaned the bath but did not. Change sheets or make up bed