Absolutely Awful Experience
Posted Jan 2, 2017
Rented two rooms given proximity to the marina -- we were spending time with friends on their boat for NYE. We were traveling with our two children, 15 and 13. When we got back to our room at 1:30a, there was NYE party in the room next to one of our two rooms. Loud, profanity, smell of pot smoke. The walls were so thin that we could hear it all. Further, there was a door for the rooms to adjoin, and the pot smoke was wafting in under the door. I called the front desk and there was no answer. I went down to the front desk, and there was no one there. Turns out the night manager was out front smoking and doing something on his phone. I described the situation and offered two options: Get them to stop the party or refund our money and we will leave immediately. He wanted to see if he could get them to stop. He called up to the room. This made the partiers mad, and they got louder. 99% sure they were intoxicated.
At this point, I am worried about my family's safety. I called back down to the front desk. I said it is not better. He said he could not control other people. I told him if it was not better in 15 min, I would call the police for an escort to our car given I was fearful of our safety. We did not leave given our fear. My son did not sleep at all, and the rest of us got 2-4 hours sleep. I did call police, but decided not to file a formal complaint. Just wanted to get out of there.
Rooms were cold, missing comforters/rowels, lights did not work...