Ratings based on 1,081 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Tucson, AZ

No free WIFI

Posted Sep 15, 2017
Cons: FREE WIFI
No free WIFI, should be standard for hotel of this caliber.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madera, California

It was a wonderful stay. I would stay there again

Posted Sep 6, 2017
Pros: The hotel is clean. It has an excellent location. The people there were kind, considerate, and very helpful.
Cons: Nothing that I know of.
Location: The location is excellent as far as food, entertainment, and public transportation.
Everyone was very professional and kind. I was very pleased with my stay there. The restaurant personnel was very accommodating. Excellent stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Rooms and service were very good and the staff was attentive.
1 out of 5
by A verified traveler

Posted Aug 31, 2017
They charged us more then what they said and I had to cancel two nights
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Enjoyable stay

Posted Aug 26, 2017
Greeted upon arrival. No wait time. There was a mix up upon initial check-in once we went to our room. We were provided a room with a King size bed for 4 people. Telephoned the front desk and they were sending someone up to escort us to a room with 2 Queens and a pull out sofa. The Bellhop telephoned down to say he would bring us to the room and run the keys up to us. The room was very nice, clean and A.C. worked great! Continental Breakfast had a wide variety to choose from. Service was a tad bit over-the-top, felt very rushed and there was confusion as to payment for the $22 meal per person x 4. It was inclusive with the room rate. The cultural/language barrier made for a brash interaction. Overall the stay was enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Great Location

Posted Aug 20, 2017
Great hotel conveniently located. It was the perfect choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in downtown Oakland.

Posted Aug 17, 2017
Nice hotel. Stayed here the night before taking our dsughter to UC Berkeley which was on our way and convenient coming from Southern California.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 4, 2017
The rooms are updated. Very comfortable beds. Staff was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2017
It was a weekend stay, everyone was nice and the hotel room was clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Oakland

Posted Jul 18, 2017
The hotel is convient to everything, rooms were great. Did not est at hotel byt would stay again