Ratings based on 1,509 Verified Reviews

3.5 out of 5
71% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from ca

Wifi is terrible.

Posted Apr 24, 2017
If your planning on getting any work done on your computer, forget it. Internet is slow, and keeps disconnecting. Very inconvenicing. I even complained. Seems like they know about the issue and are not doing anything about it. It's 2017, and we NEED to be able to go online, or face time with a loved one when we are away, or get work done. For a Red Lion hotel, this is unacceptable. Completely unacceptable...
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland Ca

Excellent for business close to airport

Posted Apr 23, 2017
Need a change in menu..especially for dinner. Staff is great both hotel and restaurant. Need appetizers.
Comment from Hotel Management
Apr 24, 2017 by Lynn, Hotel Management
Dear R, Thank you for your review. The restaurant Bistro 150 does have appetizers on the menu and for happy hour. I am sorry that no one in the restaurant made that clear. Sincerely,
2 out of 5
Recommended
for Everyone
by A verified traveler from Modesto,CA

Clean and quiet but a bit old and dated

Posted Apr 21, 2017
This hotel has all the basic amenities that you need but nothing special. It was clean and quiet for a hotel close to the Oakland Airport. However, it smelled a bit like stale cigarettes in the main hallway even though signs we posted that it as nonsmoking. It was as if they tried to clean the smell but weren't quite successful. Bed was decent but towels were pretty thin. Overall an average stay but price was nice for a quick one-night stay.
Comment from Hotel Management
Apr 24, 2017 by Lynn, Hotel Management
Dear Kathee, Our goal is to provide our guest with a clean comfortable stay. We're glad that we did meet your needs but will try harder for your next visit. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Wonderful surprise

Posted Apr 19, 2017
Took a chance at this property. Wonderful surprise. A high quality property, great staff, clean, beautiful rooms and a bistro on site for a late night snack. Close to Oakland airport with shuttle service.
Comment from Hotel Management
Apr 24, 2017 by Lynn, Hotel Management
Dear Anonymous, We're pleased to have created a great experience for you during your stay and look forward to your return visit. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Pacific Palisades,CA

Great Hotel to Explore the CIty

Posted Apr 13, 2017
I was not expecting anything great when I booked just something decent and I was truly surprised to see how nice the entire staff was...If you are on a budget and want to explore the Bay Area, very easy to drive places just off freeway ...Great shower pressure, comfortable mattress but not so comfortable that you want to sleep all day in as the higher end hotel beds can be but for a budget, and a good night sleep it is just fine....They have a nice breakfast bar and a nice little gym...Parking is easy as well and access to your rooms...
Comment from Hotel Management
Apr 18, 2017 by Lynn, Hotel Management
Dear Jeff, We really appreciate your honest review of your stay. You let us know that we did meet our level of standards of friendliness to cleanliness. Please come back soon. Sincerely,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location

Posted Apr 13, 2017
Pros: Location to work, though it was on a very busy street so it was loud.
Cons: Replace carpet
Location: Didn't explore but very close to the Oakland airport.
I was in town overnight for a job and the location was perfect. The room was clean and modern, though the carpet was old and worn looking. Other than that, it worked just fine. Weather wasn't good to go out for dinner, and I was tired, so I ate at the hotel restaurant, which was good.
Comment from Hotel Management
Apr 18, 2017 by Lynn, Hotel Management
Dear Anonymous, We appreciate your review and want to thank you for it. Sincerely,
4 out of 5
by A verified traveler

Nice view w/shuttle to airport near

Posted Apr 12, 2017
It was good nice comfy bed great view friendly staff I left a charger housekeeping sucks
Comment from Hotel Management
Apr 18, 2017 by Lynn, Hotel Management
Dear Anonymous, We're happy that we provided you with a comfortable stay but we're unhappy that you did not appreciate housekeeping. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall Experience

Posted Apr 9, 2017
Second time at this hotel, 5 nites. The property is old but the room is clean, comfortable and the location was ideal. Have basic amenities, fridge & microwave. The only minor inconvenience was the nice tv wasn't set up properly to view in high def, therefore the picture was fuzzy.
Comment from Hotel Management
Apr 10, 2017 by GM, Hotel Management
We value your constructive comments about your stay with us. It is great to know that overall you had a pleasant stay, and the only minor inconvenience was your issue with the TV. We know relaxing in front of the TV is enjoyable, and apologize for the fuzzy picture you experienced. We will have our maintenance team take a look and ensure the TV is hooked up properly for future guests. It's great to know that even though we may be showing our age a bit, your accommodations were clean, comfortable and convenient. We hope the room amenities were helpful, too. Choosing to stay with us again is a high compliment, and we'd be honored to host you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Stay in Oakland Airport

Posted Apr 8, 2017
It's easy to access Oakland International airport and SF and San Jose area too. It's comfort to stay few days in oakland area.
Comment from Hotel Management
Apr 10, 2017 by GM, Hotel Management
Dear Mike, Thank you for your kind feedback, on behalf of our team we appreciate it! It sounds like this was a convenient location for you, being close to the airport and surrounding cities. We're so glad to read your stay was comfortable; this is what we strive for! Come back and see us again soon.
3 out of 5
by A verified traveler

Close to arena

Posted Apr 7, 2017
The hotel needs updating. Breakfast was lacking. We had stayed at the Red Lion in Redding the night before and had a very nice buffet breakfast. We expected the same in Oakland. It was not. Paper plates, plastic utensils, fried rice for breakfast?
Comment from Hotel Management
Apr 10, 2017 by GM, Hotel Management
It disappoints us to hear that we were unable to provide you with an excellent guest experience, as we do everything we can to ensure the comfort and satisfaction of our guests. Thank you for your valuable feedback. We are saddened that our breakfast was not what you expected, and we hope that you enjoyed the other aspects of our stay. We hope that you will consider staying with us again and giving us the opportunity to change your perception.