Ratings based on 640 Verified Reviews

3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Lovely grounds and staff, sketchy room

Posted May 19, 2017
Pros: the location, the flowers
Cons: old is okay as long as it does not descend into decay. my room had.
Location: tons of great restaurants and shops nearby, Cal is right up the way. nice patio for eating breakfast, reading, or just sunning.
Positives: friendly staff, lovely landscaping, free parking, only a mile walk from UCB. Negatives: My room (201) didn't have a level surface in the place, had peeling paint, dirt and liquids on the walls, and was quite grubby. I do believe the staff had cleaned it, but it has been so long since anything had had a deep cleaning or been replaced that the old stains and marks really show. I was reluctant to take off my socks and walk on the carpet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Always stay at the Rose Garden while visiting my Daugter at Berkeley.
Comment from Hotel Management
May 20, 2017 by Guest Experience Manager, Hotel Management
Thank you for staying with us once again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty, and we hope to welcome you back many more times in the future. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Nevada City, CA

Nice hotel close to good dining choices.

Posted May 15, 2017
Pros: The grounds were very well manicured with lots of roses, hydrangeas and other flowers. There is a lot of outdoor seating. I felt safe.
Cons: Perhaps some remodeling and a little more vacuuming on the stairs and hallways. However, my room was immaculate.
Location: You are centrally located in Berkeley. Good places to eat all around, entertainment and museums, art work or get on BART and go to San Francisco.
Responsive staff, lovely grounds with at least several buildings for lodging. This is a compound with a central building for the office and dining. My building was an old mansion, very charming and I was on the 3rd floor which was an attic space with lots of windows and alcoves all done in a victorian decor. Each window had nice thick curtains for blocking out lights. There was a king size bed, very comfortable, with a canopy and 2 built in beds in alcoves. In the middle of this amazingly large room is a couch and large low table, which is a nice set up for reading or visiting with others. I had a refrigerator which I did use and a set up to make coffee or tea. There were at least two extension cords for recharging your phone and computer. The bathroom was very clean with tub/shower and toilet. The sink and mirror are in the main room with plenty of space for all your toiletries. This room could easily sleep 4 people. The breakfast is very hearty.
Comment from Hotel Management
May 20, 2017 by Guest Experience Manager, Hotel Management
Thank you, for your very detailed review. We are very happy that you enjoyed your stay with us, and that the room was to your satisfaction, and that you appreciated the charm of our property. We enjoyed having you stay with us, and we are grateful for your review. We hope that you will choose to stay with us again the next time you're in this area. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Cool Place, Great Staff, Good Food - Needs TLC

Posted May 8, 2017
Pros: Uniqueness and cheerful feel.
Cons: Kitchen must be renovated for me to stay again. I'm in the building renovation industry and it wouldn't cost a lot to get just a bit better cabinets.
I loved my stay in the family unit. I checked in late and staff was very accommodating. The room was comfortable, the grounds are fun and unique and the variety of rooms was enticing for another stay for sure. The room kitchen, however could easily and not too expensively be renovated for not much cost and really add to the stay instead of detract as it does now.
Comment from Hotel Management
May 10, 2017 by Guest Experience Manager, Hotel Management
We are very happy to hear your comments regarding your stay, that you loved it, and felt well looked after - we want to make all of our guests feel as comfortable and as at home as possible. We are sorry that you were not happy with our kitchen units - we will review your comments with our maintenance team to see if there are any improvements we can make to these. Thank you for your candid, constructive, feedback. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice Hotel: convenient location

Posted Apr 19, 2017
We stayed in a queen room, which was on the small side, in the main building. Staff was friendly and helpful. Gardens and patios are lovely. A bit timeworn, but comfy and clean; towels and toiletries replenished daily. Free hot breakfast was fine, but the same every day. We would stay there again.
Comment from Hotel Management
Apr 25, 2017 by Guest Experience Manager, Hotel Management
I am very happy to hear that our hotel met your needs and expectations; it's great that you enjoyed our comfortable, clean room. We are delighted that you would choose to stay with us again, and we look forward to welcoming you back in the near future. Thank you for your review! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel like a bed n breakfast

Posted Apr 18, 2017
Not a 5 star but comfortable beds and front desk nice, house keeping / kitchen a little grumpy. Would stay at again.
Comment from Hotel Management
Apr 25, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you enjoyed our comfortable beds, and liked our front desk staff, although I am disappointed to hear that you did not receive the same excellent level of service from all of our staff. I will ensure that this is dealt with appropriately. We hope to welcome you back to our hotel when you next visit this area. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

stay in Berkely

Posted Apr 9, 2017
It looks like hotel in the garden, you can feel exotic atmosphere and breakfast is fine. Room is not so fancy but it feels like cozy. I recommend
Comment from Hotel Management
Apr 10, 2017 by Guest Experience Manager, Hotel Management
Hi, We are delighted that you enjoyed the layout and the atmosphere of our hotel. We appreciate your recommendation, and we hope to greet you again soon if you have another opportunity to stay with us. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from honolulu

Cute and quirky. Close to most Berkeley amenities

Posted Mar 26, 2017
Quiet at night, great walk score, and easy access to highways if you want to head up to wine country or down toward San Jose and Monterey for day trips.
Comment from Hotel Management
Mar 30, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient, and that you appreciated the quirky nature of our property. We hope that you will be in this area again soon, and that you will allow us to be your hosts. Best wishes, Hotel Management
4 out of 5
Recommended
for Couples
by A verified traveler

Lovely Old Inn.

Posted Mar 20, 2017
Pros: Ambience.
Loved the fireplace in the room. Took us some time to figure out the heating - was a bit chilly at night. As long as you go into the room expecting it to be a charming older room, you won't be disappointed. We enjoyed our stay.
Comment from Hotel Management
Mar 22, 2017 by Guest Experience Manager, Hotel Management
Thank you for your review. We are delighted that you enjoyed your stay so much, and that you appreciated the charms of our older property! When you stay with us again, please do let our team know if you have difficulty with anything, they would be delighted to assist you immediately. We do hope to welcome you back soon. Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from encino, california

Small room

Posted Mar 15, 2017
Had to have first floor and bed and room tooooo small! We couldn't walk up stairs to bigger room. No ramp. But nice breakfast and surroundings and not far from school. Very nice!!!👍
Comment from Hotel Management
Mar 16, 2017 by Guest Experience Manager, Hotel Management
It's great to hear that even though you found your room to be a little small, you enjoyed your stay with us. We appreciate your feedback, and we hope to have the opportunity to welcome you back to our hotel very soon. Best wishes, Hotel Management