Lobby

Reviews of Super 8 by Wyndham Hayward Downtown

2 out of 5
Super 8 by Wyndham Hayward Downtown
21800 Foothill Blvd, Hayward, CA

Reviews

6.0
Rating 10 - Excellent. 71 out of 500 reviews" "
Rating 8 - Good. 124 out of 500 reviews" "
Rating 6 - Okay. 129 out of 500 reviews" "
Rating 4 - Poor. 86 out of 500 reviews" "
Rating 2 - Terrible. 90 out of 500 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

C

Stayed 2 nights in Feb 2024

4/10 Poor

Pamela D

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater worked well. The entire property is in major disrepair. Inside the room (s); furniture stained and chipped. The stairwells, walk ways and elevator. Ice machine broken and filthy. Vending machine totally empty and dirty. The staff on duty during my stay were very dismissive and refused to display common customer service practices. I was charged more than my Expedia 'points' earned me. Maid service had to be requested.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
No breakfast. The first room they gave me had a door that doesn't lock. How is that evrn legal?
Stayed 1 night in Dec 2023

4/10 Poor

Werner

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Carlos

Traveled with partner
Disliked: Amenities
Inconvenience of room accesy
Stayed 1 night in Nov 2023

6/10 Okay

Noel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Aspecto sucio por afuera del edificio y pasillos, le hace falta limpieza y pintura El primer cuarto asignado tenía fuerte olor a cigarrillo, pedí cambio a otro que estaba con buen aspecto y olor Tiene microondas, nevera, TV, La secadora de pelo no funciona Toallas suficientes y ropa de cama limpias Buena localización cerca de muchos lugares de comida Dice que "Incluye desayuno", pero solo es café, té, botella de agua y un snack
Stayed 2 nights in Oct 2023

6/10 Okay

Coral

Liked: Amenities
More cleaning de room
Stayed 2 nights in Oct 2023

10/10 Excellent

Felicia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly
Stayed 2 nights in Oct 2023

4/10 Poor

Maged

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst time I stayed in this hotel.
I stayed before in this hotel from 5 years. It was better than today. Rooms are the same good, also room service in very good. But actually, there is no breakfast, just one kind of baked. Only one. Drinks are coffee, tea, bottle of juice and water. Just only Wi-Fi is up and down frequently. Hospitality is good.
breakfast and drinks
breakfast previously
Stayed 4 nights in Sep 2023

8/10 Good

Dain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Makereta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Sep 2023

2/10 Terrible

Guillermo Jr.

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a non smoking room and they gave me a smoking room. The lady said the other room is without air-con. Very bad experience. Not recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

stephen, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

stephen, oakland

Stayed 1 night in Jul 2023

2/10 Terrible

Patrick J.

Traveled with family
Disliked: Staff & service
I booked a room for three people but we ended up with only two and they would not refund the difference. The shower did not work. It was scalding hot When you tried to turn it down the lever dropped down so water would only come out of the spout for the tub. I told the office about it but they didn’t do anything.
Stayed 1 night in Jun 2023

10/10 Excellent

mAry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay thank you to you and your staff
Stayed 3 nights in Jun 2023

6/10 Okay

Gosa

Stayed 1 night in Jun 2023

6/10 Okay

William

Traveled with partner
Disliked: Property conditions & facilities
It got very noisy here during the night. Sounds seemed to echo everywhere. Staff was responsive to requests, but the room was just not peaceful enough.
Stayed 2 nights in May 2023

4/10 Poor

Melecia

Business traveler
Disliked: Cleanliness, property conditions & facilities
The property is run down. On the door it says non smoking yet i had cigarette burnings in my sheets. The paint in the room was striping the carpet was unraveling. The dressers paint was chipped. The room was not cleaned well. The toilet did not flush properly an got clogged quickly too. I liked the fact that there was a refrigerator and microwave in the room. A danish and coffee tea and water was provided every morning.
Stayed 7 nights in Apr 2023

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly the bed is pretty nice. The location is just ok. I wish they can do more tasty breakfast there with adding some milk, juice and more breakfast item.
Stayed 1 night in Apr 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The stay was good from check-in to when i left
Stayed 1 night in Mar 2023

6/10 Okay

CONCEPCION

Liked: Staff & service
It was convenient to the places we had to visit. The price is affordable when you have a tight budget. The kingsize bed was firm & comfortable. The bathroom is clean. The sink faucet was leaking, lots of wasted water. IThe whole place can use renovation. The whole place/ building can be tidier. The decor is unpleasant like the main office can use new curtains, curtains were ripped. There is really no breakfast, its just coffee and cheap danish. It appears family owned and the staff were helpful. For one night stay, it is ok.
Stayed 1 night in Mar 2023

6/10 Okay

fernando luis

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
the water in the shower was hot all the time and was difficult to control.Breakfast was a joke coffee and no creamer and only pastries
Stayed 1 night in Feb 2023

2/10 Terrible

Mardi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off I thought when I walked into the office that this was a very rundown hotel. Across the street someone was blaring music that was so loud I could hear it in my room that was at the back of the complex. Second there was not any hot water in my shower and there was hair in the shower. The bathroom was very old and even hard to turn the water on. There were cigarette butts all over the walkways. Some of the other patrons were so loud and talking on the outside it was hard to sleep. And they were vulgar like if they were prostitutes. One morning the elevator wasn’t even working I had to climb four flights to get to my room. I spoke to the hotel workers about the water and they said just turn the handle a little….I did that and still took a cold shower. I am so surprised that $90 dollars a night and hosted by a large company they would allow such a place to exist. So not happy!!
Stayed 3 nights in Nov 2022

8/10 Good

Toby

Stayed 1 night in Nov 2022

6/10 Okay

Werner

Traveled with group
Liked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Beds were comfortable and the air worked amazing. Staff and friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice lady clerk! very aloha…
Stayed 2 nights in Sep 2022

6/10 Okay

Jeffrey Van

Stayed 7 nights in Sep 2022

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Grant, San Diego

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and filthy. Definitely not worth what they charge per night. If it was a restaurant it would get a letter F and be shut down for the disgusting conditions. Avoid at all costs unless you like living in squalor.
Stayed 2 nights in Jul 2022

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into our room then realize it was not the room we reserved…over a month in advance the Receptionist then proceeded to have us check random rooms. Finally found one that wasn’t for handicap accessibility(we weren’t going to take that in case someone really needed) and settled on one that the maids Had just recently smoked some weed in.
Stayed 6 nights in Jul 2022

4/10 Poor

Patrick

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Oshko on Jul 27, 2022
Thank you. see you again.

4/10 Poor

Josue

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need more cleaning Carpet and chairs where very stained
Stayed 1 night in Jun 2022

6/10 Okay

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Nadia

Stayed 1 night in Mar 2022

4/10 Poor

Elizabeth

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
No hot water for showers in the morning:(
Stayed 1 night in Mar 2022

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Oshko on Mar 1, 2022
Thank you for your feedback

10/10 Excellent

Edward

Stayed 1 night in Feb 2022
Response from Oshko on Feb 14, 2022
Thank you for your feedback. Looking forward to seeing you again.

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
Mixed bag
It's an ok motel from what I experienced. The bed spread had burn marks on it, the toilet kept running and the curtains had fallen down and just left. The owner I would guess was a very nice and helpful host service was good with these guys . They need someone to haul away the debris all over the property. That's very unattractive.
Stayed 1 night in Feb 2022
Response from Oshko on Mar 1, 2022
Hello? Thanks for giving us honest feedback. We will take some measure to improve are we needed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Just a simple motel. Nothing fancy but good price. I would stay there again.
Stayed 1 night in Dec 2021

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID, AVOID, AVOID
Simply stated totally AVOID! Put your $$$ elsewhere - for just a little extra costs you will find a much better hotel & experience. The hotel pictures are completely outdated. This place is run down, old, smells bad and reeks of smoke - gross. Bring your own air freshener & disinfectant, we had to go purchase these items to just remain in the room. All the other reviews are accurate when stated this place is not worth the price. Neighbors LOUD too. Go elsewhere
Stayed 2 nights in Nov 2021

6/10 Okay

JUAN

Business traveler
Good
Stayed 1 night in Nov 2021

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

JOSE FELIPE

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants
Stayed 1 night in Oct 2021

8/10 Good

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ubicacion
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine!
Stayed 1 night in Aug 2021

4/10 Poor

Balwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs around the windows and fridge. Dust on furnit
Dirty bed
Bugs
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty
Stayed 1 night in Aug 2021