Ratings based on 906 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Loveliness in chaos!

Posted Aug 26, 2015
Pros: Everything!
Cons: When reserving push the staff for a quiet room away from current construction.
Location: You can walk to so many things or just go use the pool area.
The hotel is in the middle of a complete renovation. That said, they have done EVERYTHING to make it more than ok. My room was absolutely fantastic, everything is new and fresh and beautiful AND so comfortable! The staff was outstanding. The Meritage restaurant was delicious.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Hartford, CT

Wonderful Week

Posted Aug 10, 2015
Pros: The staff, the fitness classes, the view from our window of the Golden Gate Bridge, and the Spa.
Cons: Make the beds firmer.
Location: Great restaurant down the hill, Rick and Ann's, and lovely, albeit pricey, shops. Easy walks to Berkely and to Rockridge in Oakland.
We were at the Claremont for 8 nights during their major renovation in the summer of 2015 yet we were hardly inconvenienced. It's a lovely facility with an excellent array of fitness classes from which to select. We aren't tennis players, but evidently, tennis is a major draw. We were visiting family in Rockridge (Oakland), and the location couldn't have been better. The bed could have been firmer, but otherwise, we were very satisfied. Breakfast by the pool was always good and staffed with a welcoming and competent staff (except for one day when it took a little more effort on our part to get what we had ordered). We would not hesitate to return.
Comment from EPC
Aug 18, 2015 by HotelMgmt, EPC
We are so glad to have welcomed you for your eight night stay at The Claremont Hotel Club & Spa. Our offerings include, as you mentioned, a full fitness facility with countless classes to take advantage of weekly, as well as ten tennis courts, six of which are lit for play at night. It is wonderful to know you enjoyed your overall dining experiences and our beautiful views. Please know that your suggestions will be shared with our team. It is our hope that you have a chance to come back again and enjoy all of the wonderful changes taking place. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Undergoing renovation

Posted Jul 31, 2015
Hotel is currently being renovated and we stayed in a newly renovated room , and it was wonderful. Theya re doing a great job- the furniture and finishes were top of the line , and the mattress was incredible. The hotel is very refined and when they are done I am sure it will be incredible. Food at the hotel restaurant was also very good.
Comment from Hotel Management
Aug 4, 2015 by HotelMgmt, Hotel Management
Thank you for letting us know your time at The Claremont Hotel Club & Spa was so positive! We are indeed in the midst of a full renovation of our historic property to make things even better for our guests and we are delighted you enjoyed your guest room furnishings and comforts. We would love for you to come back again to see all of the exciting changes taking place.
4 out of 5
Recommended
for Everyone
by A verified traveler from redding ca

in memory of my grandmother

Posted Jul 18, 2015
Pros: its age
Cons: not there long enough to comment
Location: went to a wedding in tilden park, didn't have time to explore
my grandmother loved to visit/ stay at the claremont. it is something that i have always wanted to do but could never afford in my earlier years, so i decided to just go for it.
Comment from Hotel Management
Jul 28, 2015 by HotelMgmt, Hotel Management
Our rich, romantic history is one that many of our guests can look back upon fondly! We are so glad you were able to join us to share in the memories of your grandmother. We hope you have a chance to come back again and take advantage of even more here at The Claremont Hotel Club & Spa. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Das klassische Hotel in Berkeley

Posted Jul 12, 2015
Das Claremont ist "das klassische Hotel" in Berkeley und kann auf eine rund 100 jährige Geschichte zurückblicken. Die Bar ist erstklassig eingerichtet und der Service außerordentlich. Im Restaurant hat man einen einzigartigen Blick über die Bay, inklusive Golden Gate Bridge, Skyline und Bay Bridge. Angeschlossen an das Hotel ist ein Spa, Tennisplätze, Fitnesscenter und Swimmingpools. Das Hotel würde während unseres Aufenthaltes renoviert. Die Zimmer waren sauber, aber eher positiv typisch amerikanisch. Der Parkplatz gehört zum Hotel und kostete pro Nacht 30 Dollar.
3 out of 5
by A verified traveler

Under construction

Posted Jul 9, 2015
Arrived to check in to find the lobby pictured on the website was boarded up. We had to walk around to a mall side entrance next to the valet booth. The view from our room was a garbage dumpster overflowing with trash. We were moved to a new room that was underneath ongoing construction. The next day the sounds of stomping, drills and some mysterious banging started after breakfast. Luckily we were only there one night. Please let travelers know when a hotel is under construction.
Comment from Hotel Management
Jul 14, 2015 by HotelMgmt, Hotel Management
Thank you for reaching out to us. As you have shared, we are in the process of a renovation of our property to enhance our historic property. We try our best to reach out to guests prior to their arrival on the restoration work, but apologize if the message was not conveyed. Our associates are working hard to minimize any impact this project has on our guests but we can understand your frustration. We hope that you have the chance to come back again to enjoy all of the wonderful updates later this year.
3 out of 5
by A verified traveler

Posted Jul 6, 2015
When we arrived in our room, it was not cleaned. There was a cigarette butt by the window.
Comment from Hotel Management
Jul 14, 2015 by HotelMgmt, Hotel Management
It is always our desire to provide clean, fresh accommodations for each guests. Please accept our apology if you found anything to the contrary upon check in. Your comments have been shared with our housekeeping team to ensure that all areas are thoroughly cared for. We hope you know that our team is always available to help with any issues during your stay. Thank you for your feedback.
4 out of 5
by A verified traveler from Nevada

Great historical location, needs room renovation.

Posted Jun 30, 2015
The Claremont is a beautiful hotel and has interesting history. However, the price is not appropriate for the quality of the room. The room was spacious with a king bed and sofa bed for the kids. The sofa bed was small and the mattress needed replaced and the bar in the middle of the back was quite annoying and in unbearable by morning. The carpeting by the small refrigerator was damp from some unknown source and the plumbing I. The bathroom leaked continuously. I felt that the price of the room was geared to the amenities of the hotel, not the quality of the room. The grounds, amenities and general location was amazing.
Comment from Hotel Management
Jul 7, 2015 by HotelMgmt, Hotel Management
It is truly disappointing to know that your stay did not reflect the high standards of service and accommodations guests have to come expect from us. Please accept our sincere apologies if you felt that our offerings at our historic hotel did not match our value. We are grateful for the feedback that you've providedand assure you that we have let our management team know of your concerns. We hope you'll allow us another opportunity to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Berkely's best kept secret

Posted Jun 26, 2015
This place is a delightful place. One know how to appreciate its beauty. Gym id fabulous!! Restaurants are ok, spa is a but outdated but still good. Can't wait to see how it will be aftetr the remodeling!
Comment from Hotel Management
Jul 7, 2015 by HotelMgmt, Hotel Management
We are so glad you’ve discovered The Claremont Hotel Club & Spa! The beauty of our historic property cannot be rivaled and we are glad you found it appealing and were able to make use of our fitness facilities. It will be our pleasure to welcome you back for another visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Excellent visit!

Posted Jun 25, 2015
Very high quality stay. The facility upgrades made to this historic hotel are excellent and more are in the works. The room, although older does not feel old. Comfortable bed! High end health club and spa. They have two lap swimming pools with an am Masters team in one that welcomes drop-ins. Great stay. Excellent value!
Comment from Hotel Management
Jul 7, 2015 by HotelMgmt, Hotel Management
We couldn’t be happier to read your feedback and learn of all that you enjoyed about your stay with us at The Claremont Hotel Club & Spa. At our historic property, we work hard to maintain our classic atmosphere while ensuring both comfort and convenience. Our Club and Spa facilities ensure that there is plenty to do while here. Thank you for sharing your comments and appreciation for our value. It is our hope that we have the chance to welcome you again.