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Reviews of Waterfront Hotel, part of JdV by Hyatt

3.5 out of 5
Waterfront Hotel, part of JdV by Hyatt
10 Washington Street, Oakland, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tania

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room so dusty. And the staff said will sent email receipt but never received it..
Stayed 1 night in Mar 2024

4/10 Poor

JESSICA

Disliked: Property conditions & facilities
The front desk and valet were amazing and kind. The one restaurant is very limited on food and half closed. The bartender was beyond rude and disrespectful. I had brought a bottle of wine from a vineyard in Napa. Wouldn’t allow me to enjoy it with the VERY limited menu.. told me “i had to order my food to go and eat in my room” and said I had to go to BevMo to get an opener. The restaurant is not waterfront as they have that portion closed down.
Stayed 1 night in Apr 2024
Response from Alex Lopez on Apr 12, 2024
Thank you for your honest feedback and of course loyalty. I want to express our sincerest apologies for the recent experience you had during your stay at our restaurant. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of meeting your expectations on this occasion. We have taken your feedback seriously and are actively working to resolve the concerns you raised. Please allow us the opportunity to make it up to you. Please get in touch with me directly to ensure that your next visit is not only more pleasant but exceeds your expectations in every aspect and I will personally recommend some great local eateries. If you have any further concerns or questions, please don't hesitate to reach out to me. Thank you for your time and understanding. We eagerly look forward to the privilege of serving you better in the near future.

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean & quiet but missing critical customer care for important issues: No heat--thermostat inoperative and could not be serviced during our stay.
Stayed 1 night in Apr 2024
Response from ALO on Apr 12, 2024
Thank you for your honest feedback and of course loyalty. I want to express our sincerest apologies for the recent experience you had during your stay at our hotel. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of meeting your expectations on this occasion. We have taken your feedback seriously and are actively working to resolve the concerns you raised.Please allow us the opportunity to make it up to you. Please get in touch with me directly to ensure that your next visit is not only more pleasant but exceeds your expectations in every aspect and I will personally handle your room selection and inspection.If you have any further concerns or questions, please don't hesitate to reach out to me. Thank you for your time and understanding. We eagerly look forward to the privilege of serving you better in the near future.

2/10 Terrible

Vashna

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeanine Ruth Hoff, Sioux Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great staff! Loved the location and great eating options near by.
Stayed 2 nights in Mar 2024
Response from AV on Apr 5, 2024
Good morning,Thanks for taking the time out of your day to provide us with feedback regarding your stay. We're glad you had a wonderful experience and look forward to exceeding your expectations during your next visit as well. Enjoy your weekend!

10/10 Excellent

Adrian

Stayed 1 night in Mar 2024
Response from AV on Mar 10, 2024
Greetings,Thanks for taking the time out of your busy schedule to provide us with this feedback. We're glad you had a great stay with us and look forward to giving you an even better experience during your next visit.

10/10 Excellent

Lynette

Stayed 2 nights in Feb 2024
Response from AV on Apr 5, 2024
Good morning,Thanks for taking the time out of your day to provide us with feedback regarding your stay. We're glad you had a wonderful experience and look forward to exceeding your expectations during your next visit as well. Enjoy your weekend!

8/10 Good

Michelle

Liked: Staff & service
Nice staff
Stayed 1 night in Feb 2024
Response from AV on Mar 10, 2024
Greetings,Thanks for taking the time out of your busy schedule to provide us with this feedback. We're glad you had a great stay with us and look forward to giving you an even better experience during your next visit.

10/10 Excellent

Khaled, Somerville

Stayed 4 nights in Feb 2024
Response from AV on Mar 22, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Amintas

Stayed 1 night in Feb 2024
Response from AV on Mar 22, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Cynthia

Our room was spacious and comfortable, exceeding our expectations.
Stayed 2 nights in Feb 2024
Response from AV on Feb 25, 2024
Greetings,Thanks for taking the time out of your day to provide us with this wonderful review. We're thrilled to heat you had a great experience and look forward to giving you the same experience next time around.Best,Waterfront Hotel Team

10/10 Excellent

Nina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. Very clean and excellent staff.
Stayed 1 night in Feb 2024
Response from AV on Feb 25, 2024
Greetings!Thanks for taking the time to provide us with the feedback. We're ecstatic to hear you had a wonderful stay and look forward to giving you the same memorable experience next time around.Best,Waterfront Hotel Team

10/10 Excellent

Vincent

Traveled with partner
Liked: Staff & service, property conditions & facilities
On the Water with great dining available and great entertainment that’s walkable. Fantastic suite!
Stayed 1 night in Feb 2024
Response from AV on Feb 25, 2024
Greetings,We want to thank you for taking the time to provide us with this feedback. We always strive to give all our guests a memorable experience and we're glad that we were able to give you this experience. We look forward to your future stay and hope you have a wonderful day,Best,Waterfront Hotel Team

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AV on Feb 20, 2024
Greetings,Thanks for taking the time out of your day to give us such a great review. We're glad you had a great experience and look forward to giving you an even better experience next time around.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Milton and Zeke gave us the royal treatment with kindness and support to make our stay easy and comfortable. We will be back.
Stayed 1 night in Feb 2024
Response from AV on Feb 20, 2024
Greetings,Thanks for taking the time out of your day to give us such a great review. We're glad you had a great experience and look forward to giving you an even better experience next time around.

10/10 Excellent

chanel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a waterfront view that was beautiful! All the staff we very welcoming.
Stayed 1 night in Feb 2024
Response from AV on Feb 20, 2024
Greetings,Thanks for taking the time out of your day to give us such a great review. We're glad you had a great experience and look forward to giving you an even better experience next time around.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The water front are things Bishop Wyatt and restaurants this was his second visit and I could tell by his continence he enjoyed his stay
Stayed 1 night in Feb 2024
Response from AV on Feb 20, 2024
Greetings,Thanks for taking the time out of your day to give us such a great review. We're glad you had a great experience and look forward to giving you an even better experience next time around.

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AV on Feb 20, 2024
Greetings,Thanks for taking the time out of your day to give us such a great review. We're glad you had a great experience and look forward to giving you an even better experience next time around.

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from AV on Mar 22, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

2/10 Terrible

David

Stayed 1 night in Jan 2024
Response from AV on Mar 22, 2024
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AV on Feb 5, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're glad you had an exceptional experience and look forward to your next stay with us for an even better experience.

10/10 Excellent

Michael, Pittsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we drove up, we were greeted with excellent customer service! The lobby was warm and welcoming. The front desk staff is professional, knowledgeable, and pleasant. Our room was clean and cozy. Our one drawback was the view, which was the balcony of the neighboring room. On our next visit, which there will be, we will opt for a Bay view. This visit was prompted by our attendance at the New Year's Eve late show at Yoshi's, which is another of our Oakland favorites. One can literally see the front of the hotel from the dining area at Yoshi's. The venue is within very easy walking distance. Definintely a draw for repeat visits!
Stayed 1 night in Dec 2023
Response from AV on Feb 5, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're glad you had an exceptional experience and look forward to your next stay with us for an even better experience.

10/10 Excellent

April Dalton Hakeem Omar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great for other activities that were planned - everything was within walking distance from hotel. Staff was very friendly throughout our stay. The room offered a great view from our balcony of SF and the surrounding area was quiet.
Stayed 3 nights in Jan 2024
Response from AV on Feb 4, 2024
Greetings,Thanks so much for taking the time out of your day to provide us with your feedback. We pride ourselves on giving our guests the best experience possible and are ecstatic that we delivered this for your stay.

8/10 Good

Kefer

Stayed 1 night in Jan 2024
Response from AV on Feb 5, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're glad you had an exceptional experience and look forward to your next stay with us for an even better experience.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! So kind and friendly. Our housekeeping staff were so great. The neighborhood was dog and children friendly. The ferry was right there with easy access to San Francisco. The best way to travel in the city. I highly reccomend this hotel to anyone safe and family friendly.
Stayed 3 nights in Jan 2024
Response from AV on Jan 21, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AV on Jan 11, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from AV on Jan 11, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness
Friendly staff
Stayed 2 nights in Dec 2023
Response from AV on Jan 11, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from AV on Jan 11, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from AV on Jan 11, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

6/10 Okay

Earl, las vegas

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from AV on Jan 11, 2024
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

2/10 Terrible

Kathleen

Disliked: Staff & service, property conditions & facilities, room comfort
Dont use a third party to book your Hotel
I called ahead to get a room on the same floor as a family member but because she booked thru the hotel directly and I booked thru hotels.com my room was given to someone who booked thru the hotel directly and I was given a lower floor rm the heater didn't work then they moved me to another room with no waterfront view that I paid for a waterfront view the staff apologized and were nice but I was disappointed i got no waterfront view after paying for one I will never use a third party site to book a hotel again i will always book directly at the hotel they treat you better.
Stayed 1 night in Dec 2023
Response from AV on Jan 7, 2024
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to accommodate the request that you had made ahead of your reservation. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

10/10 Excellent

Amy, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AV on Jan 7, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your weekend.

10/10 Excellent

Donald

Liked: Staff & service
Disliked: Room comfort
New Year getaway.
The entire building needs to be updated. The walls in our room are so thin we can hear everything going on around us. The couple in the room next door fought until 3 AM. We had to call security to get some peace and quiet.
Stayed 1 night in Dec 2023
Response from AV on Feb 5, 2024
Greetings,Thanks for taking the time out of your busy schedule to provide us with this feedback. We always strive to provide the best service to all our guests and it's unfortunate we weren't able to do that for you this time around. We'll be sure to use this feedback to enhance your future stays with us. Thanks again and we hope you have a great rest of your weekend.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was nice and had a great view. We love working out in the mornings and was happy to see a gym for us to use. Overall an enjoyable time at this hotel.
Stayed 2 nights in Dec 2023
Response from AV on Jan 7, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your weekend.

10/10 Excellent

Aloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Brett, Ithaca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose a room with a waterfront view. The sunrises were amazing, and the view of boats in the marina very picturesque. As a 3-star hotel, the Waterfront met our expectations. The property was well maintained, rooms very clean, and, above all, the staff at the front desk (as well as the housekeeping staff) were cordial and very helpful. A tip, Scott's Seafood Grill, a 3 minute walk from the hotel, is excellent, with delicious seafood and a direct view right out over the bay.
Stayed 2 nights in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

8/10 Good

Adaeze

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Anita Baker
Great location for us. We were in town for the Anita Baker concert at Oakland Arena and found this location to be perfect for our needs - walking distance from good restaurants and coffee shops & 10-15 minute Uber to the arena. The room and property is almost exactly as pictured but the pics definitely seem enhanced/brighter than the room actually is. The walls are a bit thin and the carpet could use a facelift. Overall, it was a fine visit. We were there one night and barely in the room.
Stayed 1 night in Dec 2023
Response from AV on Dec 31, 2023
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please allow us to address the issues you encountered in regard to the carpet. We have taken your feedback seriously and are actively working to resolve the concerns you raised. Please don't hesitate to reach out to us in regard to future stays to ensure we accommodate any special requests. Have a great rest of your day.

2/10 Terrible

Lisa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is extremely old, and the rooms are dated. Not a place I will ever stay in the future!
Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

8/10 Good

LORINA

Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Cynthia, San Francisco

Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Ryan

Business traveler
Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

6/10 Okay

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not helpful during our arrival. \ We drove up from LA for 8 hours and arrived really tired and in the dark. There was no help guiding us to where to go or park, and then when I got out of my car to check in and find out information. I was rushed by one of the rudest parking attendants. I unloaded my dogs, as this is a pet friendly hotel. Then went back down to unpack my luggage, no one offered to help. And in fact danced around me to get my license plate number for the parking.
Stayed 3 nights in Dec 2023
Response from AV on Jan 4, 2024
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waterfront Hotel Oakland, CA
I stayed at Waterfront Hotel, right in the Jack London Square area of Oakland, CA. It is a very nice location, close to the Ferry to San Francisco, and various shops and restaurants and movie theater. I stayed overnight for a concert at Yoshi's Jazz Club and Sushi Restaurant. Overall, a very pleasant stay, and I would go back to this hotel again.
Stayed 1 night in Dec 2023
Response from AV on Dec 11, 2023
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regard to future stays to ensure we accommodate any special requests. Have a great rest of your day.

6/10 Okay

Kendall

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from AV on Dec 11, 2023
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Have a great rest of your day.

10/10 Excellent

Emily

Stayed 1 night in Dec 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.

6/10 Okay

Vanesa

Liked: Staff & service
Parking was convenient. Valet was $40. There’s a BevMo not too far so we were able to get a drink before we went to Paramount theater which was the reason we were there. Hotel is older hotel know that coming in. We paid $200 for the hotel and I’m not sure if that’s because of the area but for $200 it was a bit overpriced. Hotel is dated so should not command such a price when the rooms are old paint is chipping and room is dusty, like there was dust all around the room. Major reason though, walls are super thin like motel 6 you are going to hear what the neighbors ate for dinner. People getting busy and every door slamming every single time!!! The employees were nice busy because it seems to maybe be a bit understaffed the front desk lady could have used some help. she was up there by herself she could handle it, but left people waiting for some time to check in. Valet was a nice guys as well. Most likely would not stay here again. I thought it would be charming, and has some potential but thin was make it difficult to want to return.
Stayed 1 night in Dec 2023
Response from AV on Dec 11, 2023
Good afternoon,Thanks for taking the time our of your day to provide us with this feedback. We always strive to give all our guests an exceptional experience and it's unfortunate that we weren't able to do that for you this time around. As we continue to find ways to improve our service were look forward to giving you a better overall experience. Please feel free to reach out to us if you have any further concerns as we aim to rectify the concerns you've mentioned. Have a great rest of your day.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from AV on Dec 11, 2023
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regard to future stays to ensure we accommodate any special requests. Have a great rest of your day.

10/10 Excellent

Daniel, Bangor

Stayed 2 nights in Nov 2023
Response from AV on Jan 4, 2024
Greetings,Thanks for taking the time out of your day to provide us with this feedback. We're ecstatic about your experience as this is what we aim to provide all guests who stay with us. Please don't hesitate to reach out to us in regards to future stays to ensure we accommodate any special requests. Have a great rest of your day.