Exterior

Reviews of Oakridge Inn & Suites

2.5 out of 5
Oakridge Inn & Suites
47433 Highway 58, Oakridge, OR

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 493 reviews" "
Rating 8 - Good. 195 out of 493 reviews" "
Rating 6 - Okay. 52 out of 493 reviews" "
Rating 4 - Poor. 30 out of 493 reviews" "
Rating 2 - Terrible. 16 out of 493 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Manas

Traveled with family
Booking page for room shows breakfast as part of package but in actual there is no breakfast
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Dear Manas,Thank you for sharing your feedback with us. We apologize for any confusion regarding the breakfast inclusion in your booking package. We'll review our booking system to ensure accurate information is displayed for future guests. If there's anything else we can do to improve your experience or if you have any further feedback to share, please let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space in the room
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Jesse,Thank you for sharing your positive experience with us on Expedia. We are delighted to hear that you appreciated the spaciousness of your room. Your feedback is important to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot for the night.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a nice spot for the night. Providing a comfortable and pleasant experience for our guests is important to us, and we're delighted that we met your expectations. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Megan, Portland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet, bed was comfortable and the room was nice and dark for sleeping. Breakfast is just items you can take to go like packets of oatmeal so don't count on it for a full breakfast.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're pleased to hear that you enjoyed our clean and quiet hotel, comfortable bed, and dark room for sleeping. Your feedback about the breakfast offerings is appreciated, and we'll take it into consideration as we strive to improve our services. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stopover spot, came in late and left early.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Guest,Thank you for your review. We're glad to hear that our hotel served as a great stopover spot for your travels, even if it was a brief stay. If there are any specific areas where we can improve and earn that fifth star from you next time, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

8/10 Good

Thomas

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your review! We're pleased to see that you had a positive experience during your stay. If there's anything specific that stood out to you or any areas where you feel we could improve to earn that extra star next time, please let us know. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly was great! Very convenient stop between ski days at Willamette pass!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Guest,Thank you for your excellent rating and positive feedback! We're delighted to hear that you found our hotel to be pet-friendly and convenient for your ski trips to Willamette Pass. Your satisfaction is important to us, and we're thrilled that we could contribute to a pleasant experience during your stay. We appreciate your kind words and hope to welcome you and your furry friend back for another enjoyable stay soon.Sincerely, Hotel Manager

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is easy and predictable for our every other month trips to see family. The rooms are generally clean. The bathrooms are a bit dated, and towels and washcloths are a bit shabby. All staff are friendly and helpful. I suggest a room in the back as this is right on the highway and sometimes noisy.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 22, 2024
Dear Guest,Thank you for taking the time to share your feedback on your recent stay. We appreciate your regular visits and loyalty. We're glad to hear that our hotel provides the convenience and predictability you seek for your trips to see family. Your comments about the cleanliness, friendly staff, and helpfulness are appreciated. We will certainly take your suggestion into consideration regarding room placement to minimize noise disturbances. Your input is valuable, and we look forward to welcoming you back on your future visits.Sincerely, Hotel Manager

2/10 Terrible

Courtney

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 17, 2024
Dear Guest,We are sorry to see your 1-star rating on Expedia, and we apologize for any dissatisfaction you may have experienced during your stay. Your feedback is crucial for us to understand and address the issues you encountered. If you could provide more details about your concerns, it would greatly assist us in making improvements. We value your input and hope to have the opportunity to address and rectify any shortcomings.Sincerely, Hotel Manager

10/10 Excellent

Amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel for stopping between my long drive to see family. The staff is nice, the rooms are clean, comfortable beds, and it feels safe. The only thing I think can be improved is the continental breakfast spread. It’s just oatmeal and a cookie
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 29, 2023
Dear Guest,Thank you for your continued trust in our hotel as your go-to stop during your long drives. We appreciate your positive comments about our staff, clean rooms, comfortable beds, and the overall sense of safety you experience with us. Your feedback regarding the continental breakfast is valuable, and we appreciate your suggestion. We will certainly consider ways to enhance our breakfast offerings to better meet your expectations. We look forward to welcoming you back on your future travels, and thank you for choosing our hotel.Sincerely, Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay!!
Room was well supplied. Nice size fridge. Chair cover was ripped with some upholstery missing. Breakfast same every day; oatmeal, cup of peaches, soft cookie, coffee,H Choc. Orange juice. Friendly service.
Stayed 4 nights in Dec 2023
Response from Hotel Manager on Dec 29, 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We're glad to hear that your room was well supplied, and you appreciated the amenities, such as the nice-sized fridge. We also appreciate your positive comments about the friendly service. We apologize for any inconvenience caused by the chair cover's condition and have noted this for improvement. Additionally, we appreciate your input on the breakfast variety, and we will consider ways to enhance the offerings for a more diverse experience. Your insights are valuable, and we look forward to the opportunity to host you again with an improved experience.Sincerely, Hotel Manager

8/10 Good

James L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a big choice of hotels in Oakridge but this one is the best.
Stayed 6 nights in Sep 2023
Response from Hotel Manager on Dec 23, 2023
Dear Guest,Thank you for choosing our hotel in Oakridge, and we appreciate your positive feedback. We're pleased to hear that you consider us the best among the available choices. If there's anything specific you enjoyed about your stay or any areas where we can improve, please let us know. We look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and kind staff. Just wish they had a little more to offer for breakfast!
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 13, 2023
Dear Guest,Thank you for taking the time to rate us a perfect 10 out of 10. We appreciate your kind words about our beautiful hotel and the kindness of our staff. Your feedback about the breakfast is noted, and we will consider ways to enhance the breakfast offerings to better meet your expectations. We value your input and hope to welcome you back for another positive experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to home base for day trips into higher elevations for snow activities.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 13, 2023
Dear Guest,Thank you for sharing your positive experience and giving us a 5-star rating. We're thrilled to hear that our hotel served as a great home base for your day trips into higher elevations for snow activities. Your feedback is much appreciated, and we hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

8/10 Good

Sharie

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 28, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to see that you had a positive experience overall, earning us a 4 out of 5 rating. Your satisfaction is important to us, and we appreciate your insights. If there are specific areas where we excelled or aspects you feel could be improved to earn a perfect score, we would be grateful for more details. Your feedback guides us in our continuous efforts to enhance the guest experience. We look forward to the opportunity to welcome you back and provide an even more enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Makaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Excellent

ALLAN, Mineral Wells

Stayed 2 nights in Nov 2023
Response from Hotel Manager on Dec 15, 2023
Dear Guest,Thank you for taking the time to leave a positive rating. We appreciate your feedback and are delighted to hear that you had a satisfactory experience during your stay. If there are any specific aspects you enjoyed or if there's anything we can do to make your future visits even better, please don't hesitate to share. We look forward to hosting you again for another excellent stay.Sincerely, Hotel Manager

8/10 Good

DEANNA, Newport

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on the road overnight stop.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 23, 2023
Dear Guest,Thank you for choosing us as your overnight stop! We're delighted to hear that your experience was perfect. If there's anything more we can do to enhance your future stays, please let us know. Safe travels, and we look forward to welcoming you back on the road.Sincerely, Hotel Manager

10/10 Excellent

Shaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
It was a great place to stay, We like to stay here on our way to Reno. It's comfortable, clean, and they're very friendly..
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 27, 2023
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel a great place to stay and that you enjoy returning on your way to Reno. Your compliments about the comfort, cleanliness, and the friendly staff mean a lot to us. We look forward to welcoming you back on your next visit, and if you have any further comments or suggestions, please don't hesitate to share.Sincerely,Hotel Manager

6/10 Okay

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It advertises breakfast yet only provides coffee and there is virtually nothing to eat before 11 am
Response from Nick Patel on Oct 30, 2023
Good Morning Christian Can you please LET US KNOW where we have advertised about breakfast? As per my Knowlege we have GRAB & GO BREAKFAST. We have OATMEAL AND SPONGE CAKE AND ALSO WE HAVE FRUIT CUP,ORANGE JUICE,HOT CHOCOLATE,GREEN TEA,REGULAR COFFEE AND DECAF IN LOBBY.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place Enroute
The place was clean, well appointed, had a wonderful out-door common area and the owner/staff was quite cordial and helpful.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Guest,Thank you for sharing your feedback, We're thrilled to hear that you found our place clean, well-appointed, and enjoyed the outdoor common area. Your positive comments about our cordial and helpful staff are much appreciated. It's our goal to provide a pleasant experience for all our guests. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. Clean rooms and attentive staff. BBQ outside.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 20, 2023
Dear Guest,We're delighted to hear that you enjoyed your stay with us. Thank you for your positive feedback. It's great to know that you found our rooms clean and our staff attentive. We're glad you had the chance to enjoy the BBQ outside during your stay. We appreciate your kind words and hope to welcome you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, half way to destination
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Guest,Thank you for choosing our hotel as a convenient stop halfway to your destination. We're glad to have been a part of your journey, and we hope you had a comfortable and pleasant stay. If you have any further comments or if there's anything we can do to improve your experience, please feel free to share. Safe travels, and we look forward to serving you again if your travels bring you our way in the future.Sincerely,Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover place
Wonderful and helpful staff and greeting. Best looking and best value in town. Easy walk to family style restaurants, but town is shut down on Mondays. Will stay here for sure next time through.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 4, 2023
Dear Guest,Thank you for your stay. We're thrilled to hear that you had a wonderful and helpful experience with our staff and enjoyed the best value in town during your stay. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely,Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep
Nice clean handicapped room. Only complaint is that the advertised breakfast is just a sponge cake and instant oatmeal as well as coffee and juice. Front desk personnel were very friendly and ready to help with anything we needed.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 2, 2023
Dear Guest,Thank you for your perfect 10 out of 10 rating! We're pleased to hear that you had a good night's sleep in a clean handicapped room and that the front desk personnel were friendly and helpful. We appreciate your feedback regarding the breakfast offerings, and we will use your comments to improve in that area. Your input is valuable, and we look forward to providing you with another great stay in the future!Sincerely, Hotel Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 28, 2023
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly what we needed and expected. Located in a quaint town in Oregon, it’s peaceful and a typical motel style stay within 40 minutes of Eugene.
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 25, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Heidi

Traveled with family
Disliked: Room comfort
Less than average
This hotel was less than average. Beds were very hard, AC kicked on every 30 minutes and it was very loud, towels appeared dirty, breakfast was a joke (coffee, Madeline cookies, and oatmeal).
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,We appreciate your feedback, and we apologize for any inconveniences you experienced during your stay. Your comments about the beds, AC, towels, and breakfast have been duly noted, and we will address these issues to enhance our guests' experiences in the future. We hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was close to Mt Rainier and was clean and safe. The Mexican food restaurant in town was great!
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,Thank you for your positive review. We're pleased to hear that you found our hotel conveniently located near Mt. Rainier and that you felt it was clean and safe during your stay. It's also great to know that you enjoyed the Mexican food restaurant in town. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,Thank you for your inquiry about our laundry facilities. Yes, we do offer laundry facilities for the convenience of our guests. Please don't hesitate to reach out to our front desk for more information and assistance during your stay. We hope you have a comfortable and enjoyable visit.Sincerely,Hotel Manager

4/10 Poor

Lorraine

Disliked: Cleanliness, property conditions & facilities
I did not like the upkeep of the rooms and the property.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 15, 2023
Dear Lorraine,We apologize that you were dissatisfied with the upkeep of the rooms and the property. Your feedback is valuable, and we will use it to address these concerns and make improvements to ensure a better guest experience in the future. We appreciate you sharing your thoughts.Sincerely, Hotel Manager

8/10 Good

tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little older, but probably your best bet for this city
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 13, 2023
Dear Guest,Thank you for your feedback, Tanya. We're pleased to hear that you found our property to be a good option for your stay in the city. If there are any specific improvements you'd like to see, please feel free to share them with us. We value your input and hope to welcome you back in the future. Safe travels!Sincerely,Hotel Manager

10/10 Excellent

Sunilkumar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 10, 2023
Dear Sunilkumar,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we appreciate your feedback. If you have any specific comments or suggestions to make your next stay even better, please feel free to share. We look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 9, 2023
Dear TERESA,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 26, 2023
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 14, 2023
Dear Jennifer,Thank you for sharing your perfect rating and positive feedback with us! We're delighted to hear that you had an excellent stay at our hotel. Your satisfaction is our top priority, and we hope to continue providing you with exceptional experiences in the future.Should you need anything during your next visit, please feel free to reach out. We look forward to welcoming you back for another outstanding stay.Sincerely,Hotel Manager

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 26, 2023
Dear John, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Although motel was clean, it advertised it had a breakfast. It only offers coffee, juice, and a fruit cup. Town has very limited eating options.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 18, 2023
Dear Carla,Thank you for taking the time to provide feedback about your recent stay. We're glad to hear that you found the motel to be clean. We apologize for any disappointment regarding the breakfast offerings. We understand that having a variety of options is important for our guests. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our services. We hope you had an otherwise pleasant stay, and if you choose to stay with us again in the future, we'll do our best to provide you with a more satisfying breakfast experience.Sincerely, Hotel Manager

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
We stay here several times a year when visiting family. This motel is kept neat and fairly clean (our full length mirror was dirty) ; towels lean towards well worn. Staff are friendly and the pool looked nice and clean.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 14, 2023
Dear Sarah,Thank you for being a repeat guest and sharing your feedback about your recent stay. We're glad to hear that you find our motel neat and fairly clean, and we appreciate your comments about the staff. Your input helps us improve, and we'll take note of your observations regarding the mirror and towels. We hope to continue being your choice for accommodation during your visits to the area.Sincerely, Hotel Manager

8/10 Good

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed! Clean hotel room and had massive room. Check in was also easy. Just not a ton near by for food.
Response from Hotel Manager on Aug 9, 2023
Dear Krista,Thank you for your positive feedback! We're glad to hear that you enjoyed the comfortable bed, cleanliness of the hotel room, and the spaciousness of your accommodations. We're also pleased that the check-in process was smooth for you. We appreciate your observation about the lack of nearby food options and will take that into consideration. We hope you had an overall pleasant stay and would love to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 9, 2023
Dear Luke,Thanks for the stay and the great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings, which motivate us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Ruth

Traveled with family
Liked: Staff & service
The office staff was friendly. No breakfast just grab and go items. Shower was just a drizzle.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 7, 2023
Dear Ruth,Thank you for your review. We're glad to hear that you found our office staff friendly. We apologize for the inconvenience regarding the breakfast options and the shower pressure. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our services. If you have any other comments or concerns, please feel free to let us know. We hope you consider staying with us again in the future.Sincerely, Hotel Manager

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 2, 2023
Dear Kimberly,Thank you for your review! We're pleased to hear that you found our hotel convenient. We strive to provide a hassle-free and comfortable experience for our guests. If you have any further feedback or suggestions, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Skip it.
Don’t expect much from this hotel. Generally dirty. Bright lights blaring in to the rooms from the balcony. I’d say skip it.
Stayed 1 night in Jul 2023
Response from mia on Jul 30, 2023
Thank you for your stay and ffedback

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here alone
I pulled up to the property and was immediately sketched out. After checking in and going to my room, I took one look and smell around and decided to leave. There was no way I was staying there by myself. I’ve never felt more uncomfortable as a solo traveler.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 26, 2023
Dear Guest,We are sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. We regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. Sincerely, Hotel Manager

6/10 Okay

Rebecca

Traveled with family
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 24, 2023
Dear Rebecca,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 17, 2023
Dear Guest,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

8/10 Good

Sergio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 13, 2023
Dear Sergio, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
No free breakfast as advertised. Had fruit cup and coffee - that’s it
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 13, 2023
Dear Patrick, We sincerely apologize for any confusion or inconvenience caused by our breakfast offerings. We understand your disappointment and the inconvenience it may have caused. Your feedback is important to us, and we will use it to improve our communication and minimize disruptions. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Hotel Manager