Ratings based on 485 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Tampa,fl
Posted Jul 11, 2017
The facility was great. Well kept and clean, great location as well. The staff were very friendly and accommodating. Every time I walked through the main entrance I was always greeted with a hello and a smile by the staff at the front desk. Very professional staff. I would highly recommend this facility to anyone!
for Everyoneby A verified traveler from clifton,NJ.
Nice hotel very clean.Posted Jul 3, 2017
Very great experience with the hotel management. Great employees.
for Everyoneby A verified traveler from oakville ont
Very dissapointed that kitchen was closed at 6pm sPosted Jun 1, 2017
So no room service...drill like noise going constantly.
Posted May 22, 2017 on Hotels
Weekend tripPosted May 1, 2017 on Hotels
The room was good and clean as as the service at the counter helpful. William, the desk clerk answered all my questions and was friendly. The Hamptons restaurant was good overall too. Will go back for steaks with the wife.
Vital things not working.Posted Apr 23, 2017 on Hotels
Trouble with pool taking too long to be repaired while there was nobody really repairing it the whole week.This should be an urgent matter to fix. Got disheartened seeing a young couple with 2 kids in their swimming attire turned back from using the pool because of this. Lack of plug ins near bed where you need to check messages while charging your cel phone. Wi fi signal keeps dissapaering. Everything else was satisfactory.
Posted Apr 18, 2017 on Hotels
Posted Apr 8, 2017 on Hotels
Hotel is an older building but very, very clean and quiet. Rooms are a bit dated but great value for the money.
for Everyoneby A verified traveler from Saskatchewan
really handy for us, doing business nearbyPosted Apr 8, 2017
Pros: excellent hotel, very pleasant staff, courteous, nice housekeeper
Cons: quite well maintained, could use a good once over to bring it right up to standard (in a perfect world)
Location: worked good for us doing business in Brantford and Hamilton
pleasant staff, nice comfortable rooms, overall quite pleased with teh stay
Posted Mar 18, 2017 on Hotels
We enjoyed the upgrade to our room. Made for a very comfortable stay. William at front desk was very pleasant, courteous and helpful.