Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
5.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Christchurch

Never disappointed

Posted Jun 2, 2015
Pros: Very comfortable beds, great shower, good proximity to the North End and town and most important no road traffic noise.
Cons: It is probably due for a bit of an upgrade but nothing major.
Location: Was attending a funeral so it was close to the church. Enjoying going to the Sunday farmers market.
It is about 5 years since I stayed at The Heritage and when I had an unexpected trip to a funeral and needed a room for overnight I was delighted that there was a room available especially with it being a long weekend. The management and staff were all very pleasant and helpful.
5 out of 5
for Everyone
by A verified traveler


Posted May 8, 2015 on Wotif
Pros: The Cleanliness was impeccable
Cons: The decor
Location: NA
Motel from what I can gather is updating their rooms at the moment. The room I had was older in style but was cleaner than some of the 5star hotels I have stayed at. The accompanying restaurant was open late which suited me perfectly! Will definitely stay there again!
5 out of 5
by Amanda from New Zealand - Otago

Posted Mar 3, 2015 on Wotif
Pros: Very quiet for motel on main toad
4 out of 5
by Jeff from New Zealand - Canterbury

Posted Feb 18, 2015 on Wotif
Pros: Very clean and the cleaning lady was wonderful
Cons: Lady at reception not very friendly. We booked a spa room but were put in a lesser one. No apology when I went down to point this out. Was fixed.
Location: Close to everything
Facilities: Above average; Value: Reasonable; Service: Tardy; Cleanliness: Immaculate;
5 out of 5
by Wayne from New Zealand - Auckland

Posted Dec 17, 2014 on Wotif
Service: Flawless, friendly and helpful;
5 out of 5
by Tania from New Zealand - Southland

Posted Dec 1, 2014 on Wotif
Pros: Spa bath, shower pressure, free DVD library a lot of choice, lots of space
Location: Perfect
Facilities: Outstanding; Value: Average price, worth the extra cost ; Service: Outstanding; Cleanliness: Immaculate;
5 out of 5
by LYNETTE from New Zealand - Nelson

Posted Nov 5, 2014 on Wotif
Pros: Great bed good size and great size of room
Location: Close to everything
Facilities: Home away from home; Value: Fantastic; Service: Polite; Cleanliness: Immaculate;
3 out of 5
by Cressida

Posted Oct 22, 2014 on Wotif
Cons: V uncomfortable bed and v dusty , blown light bulbs missing TV remote etc
Location: Accessible
Facilities: Modest; Value: Could be better;
5 out of 5
by David from New Zealand - Christchurch

Posted Oct 6, 2014 on Wotif
Pros: New and felt clean
Cons: Remote on DVD player, fan in bathroom
Location: Just right
Facilities: Modern; Value: Affordable; Cleanliness: Delightful;
4 out of 5
by Cheryl from New Zealand - Otago

Posted Aug 18, 2014 on Wotif
Pros: Shower hot and strong
Cons: No table for eating at or doing work but a handy bench
Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;