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The staff is great, very helpful and trying to please the guests , the location of the hotel is great! But some issues with the maintenance of the hotel weren’t as we expected ( falling paint on some bathroom walls, water faucets dripping and a few more ) for a hotel this expensive.
We had a lovely time at Los Pilares in Oaxaca City. The staff were all very helpful, even helped us arrange a very last minute trip to Hierve el Agua for 6 people. Can't say enough about Rocco; he was very friendly. We had breakfast here 4 times, and it was always great. Loved the pan dulce (so much ...
The atmosphere is amazing very traditional exactly what you expect from Oaxaca style , friendly stuff, very secure and safe very clean rooms the only thing I notice the rooms are little small but other than that excellent hotel I would stay there again .
Wonderful staff, beautiful hotel. My only 2 complaints are they didn’t have any handrails on their stairwell for my Mother who uses a cane. The only other thing is the rooms are a tad but dark. Other than that it was a delightful experience.
There was a couple of flies bothering while i was eating at the restaurant. Was a little hot aswell. I couldn't watch tv because it was complicated to get the channels going. I like the breakfast they sent me.
Love this hotel very close to el zocalo and local mercado.
Friendly staff. Great location. Comfortable accommodations.
The services is great The morning buffet was not so good Cold food
It is a nice hotel with friendly, helpful staff. Food was very good. The only problem is that it its not near the zocalo