Hallway

Reviews of Hotel CasAntica

3.5 out of 5
Hotel CasAntica
Ave. José María Morelos No. 601, Oaxaca, OAX

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 927 reviews" "
Rating 8 - Good. 342 out of 927 reviews" "
Rating 6 - Okay. 90 out of 927 reviews" "
Rating 4 - Poor. 47 out of 927 reviews" "
Rating 2 - Terrible. 38 out of 927 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edgar Abraham Anguiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 6 days. Staff was friendly. This hotel is in an excellent location. Walking distance to the Zocalo and to downtown maybe 2 blocks away. The room was very nice, keep in mind it’s an older building but very beautiful. They do have a pool and the restaurant in the hotel had very good breakfast. The only reason I’m not giving it 5 stars is because we did not have hot water in our room, not that we needed it much because in the day time since it was hot outside the water was warm but not hot. That’s the only thing that I didn’t enjoy. Other than that I recommend and would definitely stay here again (with hot water). :) by the way Oaxaca is beautiful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Great location, clean rooms, safe and quiet.
Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 7 nights in Feb 2024

10/10 Excellent

Jill, EAGLE RIVER

Stayed 4 nights in Feb 2024

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casantica was nice we enjoying the view of the place its antique and peaceful. Great location and staff service. The only bad thing was the water. No hot water when shower but other than that will definitely recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of charm and character. The property is very clean and well kept. The staff was also very friendly and helpful.
Stayed 5 nights in Jan 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice 3 star hotel. The rooms are basic but very clean. The hotel itself has a definite charm and it has lots of lovely outdoor spaces to sit and read/ chat/ play games etc. brilliant location
Stayed 3 nights in Dec 2023

4/10 Poor

Lorena

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water so took a shower with cold water. The beds are very uncomfortable. The area was safe and convenient.

6/10 Okay

Edgar

Traveled with family and small children
Disliked: Property conditions & facilities
Great location, The rooms need to be updated, the mattres are hard, the pillows, the bathrooms, at least get a new shower head, the shower doors dont slide, you have to pull hard, the hot water is not hot enough.
Stayed 6 nights in Dec 2023

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very pretty and comfort place to stay close to the center area of Oaxaca
Stayed 2 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The common area was nice and quaint. The junior suite noted on expedia was more a standard room and very small for 2 with luggage so necessary to move. 1 travelef alone could be ok

6/10 Okay

Jonas

Liked: Cleanliness, property conditions & facilities
There was a construction/repairs taking place a night. I was unable to sleep due to the hammering, etc. If you are driving and arrive after hours, be prepared to find parking nearby. The hotel will do nothing to assist you..,,
Stayed 2 nights in Nov 2023

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved it so much coz so clean comfortable and stuff was excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the heart of the city. The area is beautiful and surrounded with culture. There is plenty to do within walking distance
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, everybody was so helpful and attentive. They went out of their way to help and make you feel safe and at home!
Stayed 1 night in Sep 2023

4/10 Poor

Karla

Traveled with family
Disliked: Staff & service
Bad service, full of mosquitoes.
The hotel is a beautiful building, but the service is not good. The hotel was empty, we arrived on a very early flight and they didn't give us the room until check-in time at 3 pm even when it was available. You can't enjoy the beautiful patio because it's full of mosquitoes, they could plug or spray something to eliminate the plague. Also, there's a family member from the owner who's not mentally well, unfortunately, and she sits at the lobby/patio all evening moaning loudly until late at night and you can hear her from the rooms. Very disturbing, especially for young kids. Also, their AC units are in the worst position they could find in the room, super noisy and bright all night.
Stayed 2 nights in Aug 2023

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Beatriz

Stayed 2 nights in Jul 2023

10/10 Excellent

Luis

Traveled with family
Liked: Amenities
Excelente ubicación a 2 cuadras del Zócalo, Seguro, Limpio y las personas amables
Stayed 4 nights in Jul 2023

10/10 Excellent

AKIKO

Stayed 3 nights in Jul 2023

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Casantica was perfect for our 3 night/4 day stay. The staff was kind and accommodating. The room for 3 people was small but it served its purpose. The beauty of the hotel was heartwarming!
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect.
Stayed 5 nights in Jun 2023

10/10 Excellent

Raeph

Stayed 10 nights in Jun 2023

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staying there was a pleasure. It is convenient and close to the zocollo. The staff was friendly and great. The rooms were a little dark, I'm not sure if this could be helped and the pool area was not very inviting, not sure if this could be helped either. All in all, a good stay!
Stayed 5 nights in Jun 2023

2/10 Terrible

Billy

Stayed 4 nights in May 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is beautiful and rustic. The customer service is not good, the staff is a bit rude and they doesn’t really care to make the customers feel welcomed or important for their business.
Stayed 4 nights in Apr 2023

10/10 Excellent

Leandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect at CasAntica, was my second time there and i definitely going back.
Stayed 3 nights in Apr 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a gorgeous historical convent with arches around the courtyard and a waterfall into the pool. Parking was a problem especially with the valet service.
Stayed 9 nights in Apr 2023

4/10 Poor

Laura

Stayed 2 nights in Apr 2023

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We did not enjoy our stay at CasAntica and left early, seeking alternative accommodation. The communal areas of the hotel are beautiful, but our room was incredibly small with no window/natural light. We also had bugs all over our bed. The staff were relatively helpful, but the overall experience was pretty awful.
Stayed 5 nights in Apr 2023
Response from Manager on Apr 12, 2023
Dear Mrs Amanda:We are sorry that We did not cover your expectations, but per your comments, the room is exactly the measure we advertise in the expedia platform, we can not modify the structure of the building because it is a Inheritage building, protected by its culture and tradition and that is what we offer to our guests. You tried to cancel with the excuse you were sick, but as it was a high season and your rate was not refundable, and that is the reason you got such a low price, You got to the hotel and that was the reason you were upset all the time. About the bugs, we check it out in order to see what was going on, but we did find, certainly, some sunts because of the outside garden, which we proceed inmediately to clean off.We are really sorry you did not like the hotel and we pretended to reimburs your stay, even though your rate was, as We said, not reembursable. Sorry for that.Hotel CasAntica

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with a lot of character !
Stayed 8 nights in Mar 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Claire, Huntington Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property was very clean. Our first room was too small with just a double bed, but staff was able to give us a larger room after the second day of our 6 nite stay. Everyone is very friendly, English speaking and happy to help. Very well located to walk to most of the tourist spots.
Stayed 7 nights in Feb 2023

6/10 Okay

Motomi, Shoreline

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location and friendly staff. Our first set of rooms had no cold water on the upper level. We moved to different set of rooms on the ground floor. Those rooms had hot water but the rooms smelled bad because of sewer gas coming up through the shower and sink drains.
Stayed 6 nights in Feb 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No visitors past 10pm
The only thing here is they have curfew for visitors, I didn’t like the fact that I come from out of state and my family member wants to visit me past 10pm and they don’t let visitors in. They need to remove that rule
Stayed 1 night in Feb 2023

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful colonial
Beautiful colonial hotel built in an old convent. It’s also an art gallery and the hallways are filled There are places to sit and contemplate the world are located around the mezzanine. The rooms are small, but comfortable.
Lobby display
Stayed 5 nights in Feb 2023

10/10 Excellent

Monica Gijon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estupendo, solo una sugerencia si tienes mucho cabello y necesitas usar la secadora de cabello llevate tu propia secadora porque la que tienen ahi no te va a servir
Stayed 4 nights in Feb 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Historic,great outdoor spaces,pool,and restaurant
Stayed 9 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The location is absolutely perfect, close to everything you need while being a tourist in Oaxaca. Friendly and helpful staff. The rooms are very small and could be upgraded a bit, but the price is right. Would we stay there again? YES!
Stayed 7 nights in Jan 2023

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located and this allows you to walk for shopping, dinking and sightseeing. The building and decoration are beautiful. The staff is very friendly. The on site restaurant is very convenient. The place is overall quite clean. On the minus side, the rooms are very small and the doors are quite flimsy and have no security locks. Also, although they were very friendly I experience two different instances in which they misguided me. Overall, this is a very well located, solid hotel with very friendly staff.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. The rooms are small and some do not have windows. We picked the junior suite when we booked, and the room was smaller than a typical hotel room and did not have a window. They did change us to a bigger room with a window when we looked at changing hotels. The hot water ran out in the evenings.

8/10 Good

XuanTrang, Austin

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay a couple of days. WiFi coverage is weak in some areas.
Stayed 1 night in Dec 2022

10/10 Excellent

Dr. Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and elegant "Old Mexico" feeling!
Response from Manager on Dec 7, 2022
Dear Dr Edward: First of all We thank you for the opportunity to attend you and we are glad that we could fulfill your expectations about our hotel; as per your comments, our building is an ExConvent of the XVI century, so it is a world inheritage building, so we can not modify at all the structure, that is the reason as the size of our rooms Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, property conditions & facilities
As described. Met expectations. During stay staff got stingy with towels. Had to track them down.
Response from Manager on Dec 7, 2022
Dear Brad: First of all We thank you for the opportunity to attend you and we are glad that we could fulfill your expectations about our hotel. About your comments about the towels, it is a policy of every hotel to keep count of the towels in order to keep the needs from you, our guests, completely fulfilled.Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica

10/10 Excellent

Raziel

Stayed 1 night in Nov 2022

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , fun place great staff , simple set up but you have all you need
Stayed 3 nights in Nov 2022
Response from Manager on Dec 7, 2022
Dear Gerald: We are delighted to thank you for the opportunity to attend you and we are so glad that we really could fulfill your expectations about our hotel. Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CasAntica is a beautiful property in the heart of Oaxaca convenient to shopping, restaurants, banks, whatever one might need! Check in was a breeze, and the staff were so friendly. There is a lovely heated pool that I enjoyed during my stay. My room was clean, cozy and comfortable, though it did not have a room looking out. I was not bothered by that though, because I did not visit Oaxaca to sit in the hotel room! I would happily stay at CasAntica again.
Response from Manager on Dec 7, 2022
Dear Eleanor: First of all We really thank you for the opportunity to attend you and we are completely glad that we could fulfill your whole expectations about our hotel. Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica

8/10 Good

Gisela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. I love to walk and this was a good location. They had water for my nalgene water bottle which was awesome but in itself the city isn’t very “green” so be prepared for that. It can be a little loud at night, nothing that ear plugs can’t fix; i expected that so i was prepared. There’s Lots of stairs at the hotel but i really like that.
Stayed 1 night in Nov 2022
Response from Manager on Dec 7, 2022
Dear Gisela: First of all We thank you for the opportunity to attend you and we are glad that we could fulfill your expectations about our hotel. Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica

10/10 Excellent

Dalton

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel CasAntica had wonderful staff and amenities!
Stayed 6 nights in Sep 2022
Response from Manger on Sep 14, 2022
Dear Dalton: First of all We thank you for the opportunity to attend you and we are glad that we could fulfill your expectations about our hotel. Again, thanks for the opportunity to attend you. Sincerely yours, Hotel CasAntica