Ratings based on 345 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Christos

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Dear Christos, thank you for staying here an d taking the time to rate us. We are looking forward for your next stay. Best Regards Your Team of Mercure Hotel Centro Oberhausen Daniel Kripp Ass. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Geneva

Coffee machine in the room does not work

Posted Jun 5, 2017
Pros: The location
Cons: comfort of the bed, larger and a bit harder pillows, more space in the room, TV remote not original and difficult to understand
Location: shopping area
The hotel was ok, staff very friendly. However, the pillows were not very comfortable, and the coffee machine was not working.
Comment from Hotel Management
Jul 10, 2017 by Daniel Kripp, Hotel Management
Dear Amin, thank you for staying here and sharing your feedback. I am personally very sorry that your stay with us was not to your satisfaction. We will immediately check and rectify your deficiencies. If during the stay something should be broken, my colleagues at the front desk are always there to help. I hope we can convince you at our next visit. Best Regards Your Team of Mercure Hotel Centro Oberhausen Daniel Kripp Ass. General Manager
4 out of 5
by OTERO

Great for the money.

Posted May 10, 2017 on Hotels
Enough parking at the hotel and is free. Parking also available on the street. Supermarket across the street. Room size was ok and clean. But, the most interesting part was the room has a shower and separate tub. And, this was divided by a glass, just across the windows. Need to be careful, otherwise, you will be taking a shower/bath with a view. I had great time. Great for the money.
Comment from Hotel Management
May 23, 2017
Dear Guest, thank you so much for staying here and taking the time to rate us. It is nice to read that you enjoyed your stay here. Best regards Your Team of Mercure Hotel Centro Oberhausen Daniel Kripp Ass. General Manager
4 out of 5
by David

Posted Apr 7, 2017 on Hotels
There for work. But the 'decorative' broken glass from the flower beds was a worry
Comment from Hotel Management
Apr 11, 2017
Dear David, thank you for taking the time to rate us. We also do not find this nice, thank you for confirming us. The glass looks really awful and will be removed in this year. We are looking forward for your next visit. Best Regards Your Team of Mercure Hotel Centro Oberhausen Daniel Kripp Ass. General Manager
2 out of 5
by A verified traveler

disappointing

Posted Oct 11, 2016 on Hotels
stayed here twice in last week on business. first night was ok. 2nd time wifi didnt work and reception were unhelpful. ended up requesting a new room at midnight where wifi worked. not good enough when working tired and busy. generally hotel is a bit naff. rooms hit and miss.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for visiting us at the hotel. I am personally fell very sorry that you did not feel comfortable with us. We hope that you give us the opportunity again to convince you completely from us. Best regards Your team at the Mercure Hotel Oberhausen Daniel Kripp Ass. General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice and reliable quality stay in Oberhausen

Posted Sep 17, 2016
Pros: Clean, reasonably priced and reliable quality.
Cons: Parking in the lot for the hotel is always a problem - but there is ample parking on the street or a couple doors down at the bowling alley.
Location: It's in an industrial area...but there is an Obi (or one of those chains) with a Backerei attached. Like to go there for breakfast.
The hotel is up to the standard I expect for a Mercure. The staff are always friendly and helpful, even though I typically arrive late. I use this hotel as a jumping point from Germany (after traveling around the country) to drive in less than 2 hours to Schipol (Amsterdam) for a return flight...
Comment from Hotel Management
Oct 14, 2016 by Daniel Kripp, Hotel Management
Dear Guest, Thank you very much for your fantastic feedback. We are glad to read that you had a great stay with us. Thank you very much. We hope to see you again soon. Best regards Your team at the Mercure Hotel Oberhausen Daniel Kripp Ass. General Manager
5 out of 5
by Soeren from Sydney

Perfect hotel for my stay in Oberhausen

Posted Jul 2, 2016 on Hotels
The hotel met my needs for a short stay during a business trip. It is in an industrial area, but only minutes from the motorway. For runners (joggers) the park near by and the canal are perfect for a morning run. Wifi was working very well and speed was great. Even downloading larger files was good. I could not hear the trains other travellers complained about despite sleeping with an open window. Breakfast buffet was a bit too expensive, but had a lot of choices.
4 out of 5
by YEONHO

Posted Mar 6, 2016 on Hotels
Really Isolated Hotel from the buzzing of city although it is located in the city.
2 out of 5
by A verified traveler

Posted Nov 25, 2015 on Hotels
Beware of the long goods trains passing all night at unsupportable noise levels.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto, ON

Convenient Business Traveler Hotel

Posted Sep 21, 2015
Pros: Conveniently located. Room was quite spacious. Staff was friendly and helpful.
Cons: I found the shower with no door odd and a little inconvenient. Perhaps it was a wheel chair accessible room...
Location: The hotel is easy to get to (driving A3 to Netherlands). There are a few stores (Bauhaus and a grocery store), but it is mostly industrial.
Nice hotel great for short haul or business travel.