Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
81% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Our stay at the Golden Palms Inn & Suites was a short and uneventful one. The staff was kind and accommodating. Our room was comfortable and clean. We were disappointed that the bathtub didn't have a stopper which led to our little kids having to take showers instead of a bath but it was ok. Our room faced the interstate so there was some road noise but not too much.
1 out of 5
by A verified traveler from Perrysburg, ohio

Do not stay there!

Posted Feb 1, 2016
Pros: There was nothing to like except location.
Cons: Everything should be improved. Do not offer on Expedia until it meets a higher standard.
Location: The location was in Ocala Florida and had to find out things to do from another hotel as this one was no help. I did see a dirt race track close by.
This property not as presented as by their pictures posted. It was dirty, run down and the pool was not open like advertised There was a fee to cancel after at least a two day stay, which is wrong and I didn't understand really. The staff was not helpful and did not have things or ideas about what to do in the area. They also missed a wake up call that was requested. Then the worst part is when, I had money taken from my room that was well hidden in my bag. I was told by them, they are not responsible for things left in the rooms or on the property. They could not even tell me who cleaned or was in my room. They only half cleaned when there anyway. I had to make police report and was told this is not the first time they've dealt with this problem there. I would never recommend this place to anyone or stay there again! Expedia was very helpful in trying to resolve my issue.Thank you Expedia.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice People and room.

Posted Nov 25, 2015
Pros: The employees' helpfulness.
Cons: Room could be updated.
Location: It is near Orlando. Many things to do.
Room was clean and comfortable. The employees were very nice and helpful.
1 out of 5
by A verified traveler from MO

Nothing like the online pics!!!!!!!!!!!!!!!!!!!

Posted Nov 25, 2015
Pros: Location, price
Cons: Most everything from facilities to staff
The cleanliness of the sheets/bedspread were extremely questionable. The bathroom fixtures were far from clean. Overall condition of the motel was disappointing. I'm wondering where the photos used for the website came from.
1 out of 5
by A verified traveler

Posted Nov 22, 2015
This was terrible bed bugs in the room I woke up to bites,an bed bugs crawling everywhere..
2 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2015 on Hotels
1 out of 5
Recommended
for Getaway With Friends
by Stacey from Tampa

Outdated & needs some attention

Posted Nov 12, 2015 on Hotels
Rooms need a lot of remodeling. Outdated & paint discoloration & chipping. Definitely need to be fixed up!
4 out of 5
Recommended
for Families
by MacKenzie from Dalton

Wedding

Posted Nov 11, 2015 on Hotels
The man at the desk I think his name was Aniz. He was wonderful. He also immediately addressed an issue we had.
3 out of 5
Recommended
for Couples
by deborah from winder ga

Posted Nov 10, 2015 on Hotels
Not a bad room for the price and the owner was helpful and very nice to deal with.
1 out of 5
Recommended
for Couples
by mandy from ocala

Old hotel

Posted Nov 10, 2015 on Hotels
Is a run down hotel