Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from fl

comfy

Posted Feb 8, 2016
It was cold outside felt there should be hot tea/coffee displayed where it could be seen and the coffe was stale when I did find it
5 out of 5
Recommended
for Everyone
by A verified traveler from Marshall, MI

Very nice hotel convenient to highway

Posted Jan 31, 2016
Pros: After staying in a subpar hotel the night before, we wanted a place to relax, enjoy a drink and a nice meal. This was perfect.
Cons: The breakfast was a little disappointing, but not bad.
We were looking to pamper ourselves after being on the road 3 days. This hotel was perfect! It had an excellent bar and restaurant. Our meal was fantastic. The room was clean and well appointed. A good value for the money.
1 out of 5
by A verified traveler from k

Dirty hotel, rude staff

Posted Jan 26, 2016
On arrival we were greeted by a drunken guest and cigarette smoke in the lobby. Furniture was overturned and staff had lost control of the situation!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2016
nice facility,very clean, we arriveed late at night. Staff have very considerate services .the morning breadfast has two options which is really good and big improvement in services. I would say this is the best holiday inn i ever eperiences
Comment from Hotel Management
Jan 11, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very glad that we earned your 5* rating following your visit here at our hotel. Thank you for your time in giving us your feedback, taking note of our staff being attentive to you. It is rewarding to learn that we have sufficed your accommodation needs. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Loved the look and feel of the lobby

Posted Dec 23, 2015
Pros: The look and feel of the lobby.
Cons: The restaurant experience, from the free breakfast only having one option on the menu to not letting us know that a coffee station was available.
Location: Very well located - close to shopping and restaurants.
First, I was told that breakfast wasn't included in my reservation. Then, when I went back later to ask why to another person, I was told that it was. The breakfast voucher only had one menu choice, which was worth $6.99. The restaurant wasn't able to switch the meal even for something less money. We were charged 2.49 for coffee, and then come to find out that there was a coffee station set up within a few feet of our table (for free). It would have been nice if we had been informed of that. I got an email as soon as we checked in from staff stating that if there was anything she could do, questions she could answer, to just text her. I did text her a question a few minutes later and never did get an answer. Then, got another email later that evening offering the same thing. Other than those things, we really liked the look and feel of the lobby, and the room was comfortable and clean.
Comment from Hotel Management
Jan 11, 2016 by Guest Relations Manager, Hotel Management
Hello Vicki, We appreciate candid feedback from our guests as it help us identify aspects that needs our attention to give our guests great, value experience here at our hotel. Your shared experienced especially on the breakfast served will be reported to our management for evaluation. I am certain this will be addressed accordingly. Thank you for taking the time to share your experience here with us and I hope you will allow us to serve you better in the future. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale FL

Great Stay

Posted Dec 2, 2015
Pros: easy to get to and very clean
Location: lots of restaurants and shopping nearby
Hotel staff very friendly and a great location. Room was very clean and the bathroom very modern.
Comment from Hotel Management
Jan 11, 2016 by Guest Relations Manager, Hotel Management
Hello Kitty, We thank you for taking the time to share with us your comment following your stay here with us. Glad that you were comfortable and find our location accessible. Your lovely comment on our staff is truly appreciated. Thanks so much for reviewing your visit with us. We hope to see you again. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2015
A very good location, and a lovely place to stay while in Ocala. I'll be staying there again.
Comment from Hotel Management
Jan 11, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank so much for taking the time to review your stay here at our hotel. I am very glad that we have succeeded in providing your accommodation needs following your visit, we will make sure you will continue enjoy your future visits in our hotel. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight in Ocala

Posted Nov 23, 2015
Pros: Convenient location
We stayed overnight for an event. The hotel was clean and quiet. Desk staff was nice. No complaints. Hotel lobby was nice for a Holiday Inn.
Comment from Hotel Management
Jan 11, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for choosing to stay with us. I am very glad that you found the clean, service and our accommodation to your preference. It is great to know that our effort to please you with our services have paid off. We hope to see you again. Thank you for your business.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Nov 8, 2015 on Hotels
Friendly staff...room had odor...not sure if sheets were clean... Bath tub had ring ...bed horribly uncomfortable....won't stay again
5 out of 5
Recommended
for Families
by Robert from wpb

Posted Oct 23, 2015 on Hotels
loved the lobby, restaurant and posturepedic beds!