Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Beautiful lobby, room outdated, small, noisy

Posted Aug 11, 2016
Pros: Lobby was beautiful
Cons: Room décor neutral colors, update bathroom, clean pool
Location: Multiple other lodging choices on the same avenue. Hampton Inn across the street, will check in there next business trip.
Entered to a beautiful lobby, quick check in, opened room and was immediately shocked by the teal color everywhere on every wall surface and decoration, thought I was in South Miami and not Ocala, bathroom very outdated and small. Chatter from the lobby traveled up through the open lobby and into the room keeping me up until late and every time someone checked in throughout the night and morning. Children running in the upper floors echoed through the room. Neighboring visitor checked in and could hear every word, every movement, TV at normal volume sounded like it was on the counter in my room. Visited the pool and immediately overwhelmed by smell of chlorine. Had difficulty getting back into the hotel to use the restroom, was let in by housekeeping staff and thanked her immediately saying I really needed to go to the potty and she and the gentleman moving tables said 'why didn't you just pee in the pool, everyone else does'. I immediately returned to my room and did not go back to the pool the remainder of my stay. My next business trip to Ocala I will make another lodging choice. There are four other hotels on the same avenue.
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
Thank you for responding Sorry about the noisy teams, they can be chaotic. Most of the time we are very quiet and boring! I do hope you will still decide in the future to stay with us, and thank you very much for staying
5 out of 5
by A verified traveler from ft myers, fl

Holiday inn has upped their game

Posted Aug 11, 2016
Holiday inn has turned a smaller hotel into the feel of an upscale resort. Beautiful furnishings in lobby and rooms. Great restaurants. The most comfortable bedding. Just really beautiful. We stayed in the suite which was even more amazing. Only regret is we didn't stay longer.
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
Wow... Thank you .. We really appreciate your kind words! We hope to see you in the future the next time your in town
5 out of 5
by A verified traveler

Absolutely love this hotel

Posted Aug 11, 2016
The staff is so great I wish I had more reasons to go to ocala just your stay here
Comment from Hotel Management
Aug 18, 2016 by gm, Hotel Management
Well we love you also!!! Thank you for the kind words, and please stay with us in the future. Your new friends in Ocala
5 out of 5
by A verified traveler from Ft Myers, Fl

Very pleasantly surprised by Holiday Inn Suites

Posted Aug 9, 2016
Pros: atmosphere and decorations were beautiful - felt very rich, warm and high end
Cons: nothing
Location: not sure - was there on business
Wow! Holiday Inn Suites impressed me! The hotel lobby was just absolutely beautiful. For a small hotel, they really did an amazing job in the hotel and guest areas to make you feel like you were staying in a very high end resort. The rooms were beautiful, clean, updated and just really pleasant. The bed was comfortable. We had breakfast in the cafe in the morning and the server was very polite and food was good. We will need to visit Ocala again and will definitely find this hotel again to stay at!
Comment from Hotel Management
Aug 18, 2016 by g, Hotel Management
THANK YOU! You deserve a good stay, and we are glad to provide it! Please see us again in the future!!!!
5 out of 5
by A verified traveler

Fantastic...nicest hotel in Ocala!

Posted Jul 23, 2016
Fantastic...nicest hotel in Ocala! I won't stay anywhere else...
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
WOW!! Thank you! We are glad that you enjoyed yourself, and we hope to do it again, and again! The staff will enjoy your comments!
5 out of 5
by A verified traveler

Nice and quiet

Posted Jul 17, 2016
Check in was smooth and we literally just slept there so not much to share.
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
Well a good nights sleep is what its all about!! Thank you for staying New friend in Ocala
5 out of 5
by A verified traveler from MIAMI,FL

CLEAN, SAFE

Posted Jun 27, 2016
Pros: ROOM READY ON TIME, QUICK CHECK-IN ,CLEAN ROOM, WALKING DISTANCE TO SEVERAL RESTAURANTS
Location: NEAR I-75 SHOPPING, GAS, RESTAURANTS
ROOM READY ON TIME, QUICK CHECK-IN ,CLEAN ROOM, WALKING DISTANCE TO SEVERAL RESTAURANTS
Comment from Hotel Management
Jul 8, 2016 by Friends from the Holiday Inn, Hotel Management
Shelly, We sure do appreciate you staying with us. We hope we have made a new friend
5 out of 5
by A verified traveler from MIAMI,FL

CLEAN, NICE STAFF

Posted Jun 27, 2016
Pros: ROOM READY ON TIME, QUICK CHECK-IN ,CLEAN ROOM, WALKING DISTANCE TO SEVERAL RESTAURANTS
Location: NEAR I-75 CLOSE TO GAS, SHOPPING, RESTAURANTS
ROOM READY ON TIME, QUICK CHECK-IN ,CLEAN ROOM, WALKING DISTANCE TO SEVERAL RESTAURANTS
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
Thank you for your kind words! I will post them for all the staff to see! We hope to see you again, and again!
3 out of 5
by Gregory from Pine island fl

Poor nights sleep

Posted May 22, 2016 on Hotels
The bed and pillows were uncomfortable.
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Oh, sorry you did not like our pillows.... We have feather pillows available upon request, and those might just do it! Please ask us the next time your in town,,,,Oh,,, we have neck pillows too!
4 out of 5
by Michael

This traveler left a rating score only Posted May 21, 2016 on Hotels