Ratings based on 2,551 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from whiteland,in
Posted Sep 20, 2017
nice view of the beach. very clean and roomy. would stay again.
by A verified traveler from Severn, Md
Room not as expectedPosted Sep 16, 2017
Pros: Hotel lobby, front entrance area and shops/amenities within the hotel were nice
Cons: The rooms need major upgrade
Location: Location to beach//boardwalk, activities, restaurants
While the hotel itself is nice enough, especially the location, the room itself left a lot to be desired. 1) the safe doesn't work 2) the 1 TV screen was VERY small 3) bathroom undersirable, unclean, old, no counter space to put things like toothbrushes, toothpaste, etc 4) beds uncomfortable On the plus side, the daily housekeeping was very good
for Everyoneby A verified traveler from Forest Hill MD
An okay place, not greatPosted Sep 15, 2017
Location: On the boardwalk, all you need at the beach.
Room was ok, not good except for sleeping. No chairs or other ways to be comfortable except to lay on a bed. The housekeeping staff short sheeted the bed and didn't pull our door closed. We requested no maid service after that. It has a lot of things to do in one spot and is on the boardwalk as the good things. Expected better from what I read about it.
for Everyoneby A verified traveler from wv
nice hotel close to beachPosted Sep 13, 2017
Pros: close to beach
Location: plenty of activities nearby..
hotel was a little dated. carpets in room needed replaced or at least shampooed. staff was very friendly. on site restaurant was ok but not great.. fair price ..
for Everyoneby A verified traveler from Rising Sun, MD
On The BoardwalkPosted Sep 12, 2017
Room was nice. Ocean front view on the boardwalk. But for enough up (21st St) away from the crowd. Excellent staff .. Clean room
for Everyoneby A verified traveler from Toms River, NJ
Pretty GoodPosted Sep 12, 2017
Overall my experience was pretty good. No real issues other than common areas such as elevators and hallways and windows were pretty dirty. Food at hotel restaurants was mostly overpriced and not desirable. Room could be updated. However room was clean and extra things like pools, and ocean access were very good. I would rebook at this hotel and recommend to others.
by A verified traveler
OutdatedPosted Sep 9, 2017
Very outdated and underkept! Far away from the core of Ocean City attractions. This hotel also had many foreign associates that had trouble effectively communicating!
for Everyoneby A verified traveler from De.
Nice view!Posted Sep 8, 2017
Awesome!! The staff was as nice and friendly! Room clean very clean,oh staff very helpful!
by A verified traveler from New Jersey
Comfortable but needs upgrades with the quicknessPosted Sep 7, 2017
Clean room, right off the boardwalk, nice view from balcony. Cons...funny mildew smell in hallways bathrooms need bath fitter redo and plumbing upgrade, water pressure affected the amount of hot water coming out of faucets. Guess that's more cons than positives... I wouldn't return unless these changes were made.
for Everyoneby A verified traveler from Delaware
Great StayPosted Sep 6, 2017
Grand hotel is a great place to stay, the rooms are clean, the staff is friendly and it is a great location right on the boardwal. I love the fact that it has a coffee shop and multiple stores right inside the hotel lobby.