Ratings based on 2,163 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Northern VA
LoudPosted Jul 6, 2017
Good for kids. Ice rink. Pool. Moon bounce. Ice skating show. Kid food. But the inside of the hotel is blaring music from 9am-10pm. Speakers are incredibly loud. Also the lighting is so bright all night they come through the insulated curtain. So if you like being deaf and sleeping in a lit room, then there is no problem. On the nice side the balcony ocean front view is perfect.
for Everyoneby A verified traveler from MD
Nice hotel but old. Definitely needs some updates.Posted Jul 5, 2017
Great location and plenty to do for kids. Decent hotel but showing wear I first stayed here when in college 40 years ago! Definitely needs some renovation!! The indoor pool area and locker rooms especially need updated!!
for Everyoneby A verified traveler
Posted Jul 5, 2017
bathroom wasn't clean, also bed wasn't comfortable
for Everyoneby A verified traveler from F.
Family hotel right in the beachPosted Jul 5, 2017
Staff was great . Very accommodating . Pool bar and restaurant was good ! Walk out back door and you are right on the beach ! Conveniently located across from many eateries , including Dunkin donuts and food lion . My daughter loved the ice skating rink . Cons , housekeeping not so good . Hairs on the floor upon check in . Did not clean my bathroom or make beds . Just replaced towels . 2nd day , did not vacuum the sand from the floor . Stayed 4 nights .
for Everyoneby A verified traveler from pa
Nice stay.Posted Jul 4, 2017
Overall very good. Only negatives- 1. Bathroom needs remodeling. Toliet was difficult to flush. 2. Hotel lobby and elevators are crowded at times. The narrow hallway to the elevator is a poor design. The hotel should remove the wall and just have a open floor design. 3. Parking can be difficult at times as well.
by A verified traveler from Baltimore
Posted Jul 4, 2017
Had us check into a room that was already booked. We walked in on another guest unpacking. It took us 3 tries to have someone clean our room to only find out they only made beds. Sand was everywhere. Never touched bathroom. Had to request a 4th time to finish cleaning room. Do not eat at hotel restaurant. $20 All you can eat ribs were horrible. Potatoes cold. Pools and fire pit were nice. Staff friendly and apologetic. Hotel upgrade is over due!
for Everyoneby A verified traveler
Posted Jul 2, 2017
Hotel was clean but dated. Staff was friendly. Convenient for shopping. Check in was fast.
for Everyoneby A verified traveler from M, Martinsburg.
Nice stayPosted Jun 24, 2017
Hotel was clean and comfy, although a little noisy, probably because our room overlooked the Atrium area. When I checked out, I told the employee at the desk that there was no hair dryer in our room and the refrigerator didn't work properly. She just looked at me with a blank stare... "whatever". I'm sure the next guest in that room will find no hair dryer and a fridge that doesn't work right.
by A verified traveler
Staff was horribly badPosted Jun 24, 2017
Pros: How close it is to beach
Staff is a from Russia or some were no English, long lines everywhere would never stay again.
for Everyoneby A verified traveler from maryland
friendly and helpful staffPosted Jun 24, 2017
Pros: Front desk personnel private outdoor area Skating ring show was nice
Cons: More pictures in room
I am a disabled person and they accomidated my needs.