Ratings based on 1,719 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ontario, Canada
Posted Oct 8, 2015
The hotel is right on the beach and has a walk out to the boardwalk from the lobby. However, we were there just after labour day and lots of things were on "off season" even though the weather was still over 80. Pool bar closed at 4pm. Over all, clean and convenient.
for Everyoneby A verified traveler
Posted Oct 7, 2015
Hotel was very nice ....... would definitely stay there again and recommend to my friends and family.
by A verified traveler from maryland
Posted Oct 5, 2015
Not friendly and not clean. I have stayed there before and now it has gone down hill. Maybe they will clean it up in the winter
by A verified traveler from PA
Excellent location, overpriced for what ya getPosted Oct 5, 2015
Went down for my first H20 International with a ocean front room and 2 queen beds! Comfortable but room was a bit dirty. The bathroom was disgusting, Mold throughout shower and towels were awful quality. Pretty sure the tub hasn't been properly cleaned in weeks/months.
for Everyoneby A verified traveler from New Jersey
Nice hotel, near the beach, but not the actionPosted Oct 2, 2015
Pros: The spacious room and lobby area, the friendliness of the staff. If you're just going for the beach, it's perfect.
Cons: It wasn't a 5 star, but great for a weekend stay.
Location: For me the location was a mistake, because I went there for the end of summer activities which all took place at the 1st street end of the boardwalk.
My hotel room was unexpectedly large with a spacious bathroom fitted with safety bars in the tub/shower and near the toilet. Obviously, it is senior/wheelchair friendly. Most hotels maintain a cool temperature, but this one was warm. The room thermostat was set at 76 and the dining room was warm also. It was very clean although it could use some upgrading of the bathroom fixtures and bedding. The kitchen style cabinets over the sink gave more than enough room for food and drink supplies. My concern was it was located beyond a curve in the boardwalk which prevented me from seeing much of the boardwalk from my terrace (which was also larger than most). The boardwalk tram stops at every street number and travels to the end of the boardwalk. This hotel is located at 21st street and most of the boardwalk activity was between 1st and 14th, Next year I will get a hotel closer to the action with a better view.
Comment from Hotel Management
Oct 4, 2015 by Mike, Hotel Management
Dear Elaine, Thank you for the detailed review of your recent stay with us. I am glad to hear that your overall was a good one. We strive to provide all of our guests with a memorable experience. I will be sure to share these comments with the entire staff. Warm Regards, Mike
for Everyoneby A verified traveler from PA
Nice hotel right on the beachPosted Sep 25, 2015
Nice place to stay right on the beach. Slightly dated but not bad. Would have liked bell hop service with the bags but staff was friendly and helpful overall.
by A verified traveler
Posted Sep 22, 2015
AC broke 4 times while there and I checked out Sunday early because of it being 83 in the room returning from eating. No offer to refund leaving early !
for Everyoneby A verified traveler from Littleton, Colorado
Nice, clean hotel with a view of the oceanPosted Sep 22, 2015
Pros: Clean rooms and friendly staff.
We always try to stay at the Grand when we are in Ocean City. The hotel is very clean and the staff is very friendly. We arrived early and even though check in isn't until 4:00, since there was a room available, they let us check in early which was so nice! I would recommend this hotel to anyone going to OC. If you can, get an ocean front room...the view is beautiful!
for Everyoneby A verified traveler from Mahopac NY
Good locationPosted Sep 21, 2015
Pros: The staff and location
Cons: Clean up and update this hotel or lower your rates to reflect the condition.
Nice hotel but getting very dated. With the amount of money I spent it should have been much much better. Smell of puke on my floor was overwhelming the 4 days we were there. Carpets are dirty and bed was very uncomfortable. Liked the enclosed garage and the staff were very nice. Would stay again but I will be looking at other hotels in the area.
for Everyoneby A verified traveler from h
Nice hotelPosted Sep 21, 2015
Hotel was very nice and had on site ammenities. Hotel staff was very nice