Exterior

Reviews of Hilton Ocean City Oceanfront Suites

4 out of 5
Hilton Ocean City Oceanfront Suites
3200 N Baltimore Ave, Ocean City, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1285 reviews" "
Rating 8 - Good. 268 out of 1285 reviews" "
Rating 6 - Okay. 68 out of 1285 reviews" "
Rating 4 - Poor. 41 out of 1285 reviews" "
Rating 2 - Terrible. 54 out of 1285 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 24, 2024
Dear Sherise, It is rewarding to know you loved your stay! All of us here at Hilton Ocean City Oceanfront Suites look forward to making many more great memories with you. Thank you for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Logan Clark - Front Desk Manager

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time! We stayed in a one bedroom suite. It was perfect. The sitting area was of a good size. I could watch TV without disturbing my husband. The kitchen was like new. It had full size appliances and was stocked with any cooking essential I might need including dishes and a variety of glasses. There was a lot of counter space to prep a meal or snack.The bed was comfortable and had lots of pillows including two more in the closet with crisp clean sheets for the sofa. We had an ocean front balcony with a large round table and 4 good chairs. It was a real pleasure to stay here. We were able to walk to some really good restaurants and convenience stores. Breakfast at the hotel was delicious !!
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 23, 2024
Dear Sheila, Thank you for your excellent review of Hilton Ocean City Oceanfront Suites. We are delighted that you loved our clean, comfortable, and spacious room along with their amenities and could take advantage of our location! It is also wonderful to know that our food and amazing views made your visit memorable. We loved having you as our guest and we hope to see you in the near future.Logan Clark - Front Desk Manager

10/10 Excellent

Meghan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had everything we needed, clean and spacious room!
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 22, 2024
Dear Meghan, Thank you for choosing Hilton Ocean City Oceanfront Suites and for sharing your wonderful comments with fellow travelers. We are delighted that you thoroughly enjoyed your stay, most notably our comfortable accommodations and many valued amenities. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Logan Clark - Front Desk Manager

10/10 Excellent

Shilain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 22, 2024
Dear Shilain, Thank you for choosing Hilton Ocean City Oceanfront Suites and for this outstanding review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate your great feedback and hope to have you as our guest again.Logan Clark - Front Desk Manager

10/10 Excellent

AMR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 20, 2024
Dear AMR, Thank you for choosing Hilton Ocean City Oceanfront Suites and for your excellent review. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Logan Clark - Front Desk Manager

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Best of Ocean City
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 18, 2024
Dear Yuri, We are thrilled you enjoyed your stay at Hilton Ocean City Oceanfront Suites. Your positive feedback is greatly appreciated. We strive to provide the best experience for our guests, and it's fantastic to hear we hit the mark for you. We look forward to welcoming you back for another wonderful stay soon.Logan Clark - Front Desk Manager

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
My mother, sisters, and I stayed in an oceanfront view at the Hilton Ocean City Suites, and we couldn’t have had a better time. The views were spectacular, the suite was large and clean, the location was very convenient, the staff were all very helpful and friendly, and the included breakfast was delicious. We spent so much time sitting on the balcony and relishing in the sound and sight of the ocean. Wonderful!
Stayed 5 nights in Apr 2024
Response from Front Desk Manager on Apr 17, 2024
Dear Leigh, We are thrilled to read about your fantastic stay at Hilton Ocean City Oceanfront Suites. It's delightful that you and your family enjoyed the spectacular views, spacious and clean suite, convenient location, and friendly staff. We are glad the delicious breakfast added to your experience. Nothing beats relaxing on the balcony, soaking in the sights and sounds of the ocean. We look forward to welcoming you back for more wonderful moments.Logan Clark - Front Desk Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on Apr 17, 2024
Dear Jessica, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Ocean City Oceanfront Suites. We look forward to your return and wish you all the best with your future travels.Logan Clark - Front Desk Manager

10/10 Excellent

Mary

Liked: Property conditions & facilities
I love the suite and balcony
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on Apr 15, 2024
Dear Mary, We are thrilled to read that you love the suite and balcony at Hilton Ocean City Oceanfront Suites. Providing comfortable accommodations and stunning views is what we strive for. It's wonderful to know that you enjoyed your stay with us. Thank you for your kind words, and we hope to welcome you back for another memorable experience soon.Logan Clark - Front Desk Manager

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed here before and feel safe.
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on Apr 15, 2024
Dear Patricia, It's fantastic to read that you feel safe during your stay at Hilton Ocean City Oceanfront Suites. Your comfort and security are top priorities for us, and we are glad to provide a reassuring environment for our guests. Thank you for choosing us once again, and we look forward to continuing to exceed your expectations on future visits.Logan Clark - Front Desk Manager

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time this is my 3rd time at this hotel not only are the rooms nice the staff are fantastic
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 15, 2024
Dear Nico, We are thrilled to welcome you back to Hilton Ocean City Oceanfront Suites for the third time. It's wonderful to read that you continue to enjoy our lovely rooms and that our fantastic staff have made your stays memorable. Thank you for your loyalty, and we look forward to many more enjoyable experiences with you. Logan Clark - Front Desk Manager

10/10 Excellent

Nimalka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on Apr 11, 2024
Dear Nimalka, We are thrilled to read you had a very good experience at Hilton Ocean City Oceanfront Suites. Your satisfaction is our top priority, and we are delighted that you enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another excellent stay.Logan Clark - Front Desk Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 12, 2024
Dear Richard, Thank you for the excellent rating! We always work hard to ensure a top-notch experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Hilton Ocean City Oceanfront Suites. We'd love to host you again someday for yet another unforgettable visit.Logan Clark - Front Desk Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 12, 2024
Dear Colleen, Thank you for the outstanding rating! We are delighted that your time at Hilton Ocean City Oceanfront Suites was excellent. We look forward to your return soon so we can share another fantastic experience with you.Logan Clark - Front Desk Manager

8/10 Good

Janie

Stay was great, clean & wonderful view.
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 10, 2024
Dear Janie, We are thrilled to read that you had a great stay at Hilton Ocean City Oceanfront Suites. It's fantastic that you found the accommodations clean and enjoyed the wonderful views. We appreciate your positive feedback and hope to welcome you back for another enjoyable experience soon.Logan Clark - Front Desk Manager

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on Apr 8, 2024
Dear Charisse, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on Apr 8, 2024
Dear Erik, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Logan Clark - Front Desk Manager

10/10 Excellent

Meagan, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great time for the kida
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 5, 2024
Dear Meagan, We are delighted that you had a fantastic time at the Hilton Ocean City Oceanfront Suite. Providing memorable experiences for families is what we strive for. Thank you for sharing your positive feedback, and we can't wait to welcome you back for more enjoyable moments by the ocean.Logan Clark - Front Desk Manager

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they provide a full kitchen and seperate living room area.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on Apr 2, 2024
Dear Ashley, We are thrilled to read that you enjoyed the amenities at Hilton Ocean City Oceanfront Suites, including the full kitchen and separate living room area. Providing comfort and convenience for our guests is our top priority, and we are delighted that you found these features to enhance your stay. We look forward to welcoming you back for another wonderful experience.Logan Clark - Front Desk Manager

8/10 Good

Anubhav

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 3, 2024
Dear Anubhav, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Ocean City Oceanfront Suites. We look forward to welcoming you back on your next visit.Logan Clark - Front Desk Manager

10/10 Excellent

Shyrl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant in the hotel was excellent.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on Apr 2, 2024
Dear Shyrl, We are delighted to read that you enjoyed the excellent dining experience at Hilton Ocean City Oceanfront Suites. Thank you for sharing your positive feedback. We strive to provide delicious and memorable culinary experiences for our guests, and we are thrilled that we succeeded during your visit. We look forward to welcoming you back for more delightful meals in the future.Logan Clark - Front Desk Manager

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our suite. Only sad about indoor pool being closed
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 1, 2024
Dear Clair, We are thrilled you loved your suite at Hilton Ocean City Oceanfront Suites. We understand the disappointment about the indoor pool closure. Rest assured, we are constantly working to enhance guest experiences. We hope you still enjoyed other amenities during your stay. Thank you for your feedback, and we look forward to welcoming you back for more memorable moments.Logan Clark - Front Desk Manager

8/10 Good

Niki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one came to clean our room or give us towels
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 1, 2024
Dear Niki, We apologize for any inconvenience you experienced during your stay. We strive to ensure all guests have a comfortable experience. Please know that we will address your concerns with our team. Your feedback is appreciated as it helps us improve our services. We hope you will give us another chance to provide you with the exceptional hospitality we are known for. Thank you again for your review. We hope to see you soon.Logan Clark - Front Desk Manager

6/10 Okay

Vinh

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 1, 2024
Dear Vinh, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Logan Clark - Front Desk Manager

10/10 Excellent

Stacey L.

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean. Loved the full kitchen and beautiful view of the ocean.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on Mar 30, 2024
Dear Stacey L, We are delighted you enjoyed your stay at Hilton Ocean City Oceanfront Suites! It's wonderful to read you found the accommodations clean and appreciated the full kitchen amenities. The breathtaking ocean view adds that extra touch of relaxation. Thank you for sharing your experience, and we look forward to welcoming you back for another memorable stay.Logan Clark - Front Desk Manager

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 29, 2024
Dear Sean, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

10/10 Excellent

LaVonya

Traveled with family
Liked: Cleanliness, amenities
Easy check-in and check-out. Oceanfront.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 28, 2024
Dear LaVonya, Thank you for sharing your positive experience at Hilton Ocean City Oceanfront Suites! We're delighted to hear that you found our check-in and check-out process easy and convenient. Our oceanfront location adds to the charm of your stay. We appreciate your feedback and hope to welcome you back for another memorable visit soon!Logan Clark - Front Desk Manager

8/10 Good

Destiny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, and the room was exactly what my family needed. The only complaint I have is that there were little ant like bugs in the room. There weren't tons, but enough that it was a nuisance.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 25, 2024
Dear Destiny, Thank you for sharing all aspects of your stay with us. We appreciate knowing your overall stay was pleasant and you liked our beautiful property and the room. But we want to apologize for the oversight of cleanliness you encountered. Our houskeeping team will address this, and we would love another opportunity to ensure your next stay is perfect. We look forward to seeing you again whenever you are in Ocean City.Logan Clark - Front Desk Manager

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 25, 2024
Dear Henry, It is wonderful to know you enjoyed everything about your time at Hilton Ocean City Oceanfront Suites and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.Logan Clark - Front Desk Manager

10/10 Excellent

David, Edgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool very nice and the restaurant, was excellent.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on Mar 23, 2024
Dear David, Thank you for sharing your wonderful experience at Hilton Ocean City Oceanfront Suites! We're delighted to hear that you enjoyed our heated pool and our restaurant. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable stay!Logan Clark - Front Desk Manager

10/10 Excellent

Mark, WAYNESBURG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 24, 2024
Dear Mark, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites, and we appreciate the fantastic rating. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Logan Clark - Front Desk Manager

8/10 Good

Slate Hill

Liked: Property conditions & facilities
A Hi sweetie how are you doing? My baby Baby am p Lare you doing ?
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 23, 2024
Dear Guest, Thank you for sharing your feedback. We hope you enjoyed your overall stay. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Logan Clark - Front Desk Manager

10/10 Excellent

Edwin

Traveled with family
Would’ve been great if the room didn’t smell like pee it was a big wet spot in my room and i had to clean up myself didn’t call because it was later when we checked in and my kids was tired
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 11, 2024
Dear Edwin, Thank you for being our guest at the hotel. Your comfort is our priority, and we regret any discomfort you experience. Rest assured, we have addressed this matter with our housekeeping team to ensure it doesn't recur. We enjoyed having you as our guest, and we hope to see you again. Logan Clark - Front Desk Manager

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Response from Front Desk Manager on Mar 11, 2024
Dear Victoria, We are very glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

10/10 Excellent

JEANNIE, LANHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 11, 2024
Dear JEANNIE, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Maryland. It was our pleasure accommodating you. We hope you will make Hilton Ocean City Oceanfront Suites your home away from home whenever your travels bring you to our area.Logan Clark - Front Desk Manager

6/10 Okay

Becky

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not sure where the disconnect was between Expedia & Hilton but apparently the room pictures we were shown on Expedia were clearly not the 720 sq ft spacious room with endless window views of the ocean and separate shower as purchased in March 2024 (2 queen oceanfront). Front desk evening “supervisor" was adamant that we got what we paid for as she repeatedly pointed out on her printout that we were put in a 2 queen oceanfront as contracted and could not modify it as we booked with Expedia. With phone in hand we showed her the photos from Expedia site and she said that was a corner room shown and basically "too bad, so sad" attitude she could not "modify". I quickly pointed out that it was not a modification but what we drove 9 hours here for was the great room for a weekend of luxury. This young person is clearly not a seasoned Hilton supervisor as she does not have the training nor the temperament for this level of service. So shame on Hilton. The room was clearly less than 720 sq feet; entering into a dark boxed living room with no windows, small galley kitchen; bathroom with NO SHOWER head except for a rainfall shower in the tub, that sported sides of 2 1/2 feet tall; on the side of this tub the handrail was tucked between the backside of the toilet and the tub, leaving about a 8" space to sandwich yourself in. Not kidding anyone over 55, or short is looking at a huge liability trying to enter into this tub; and water sprinkling on top of your head is not a shower.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 8, 2024
Dear Becky, Thank you for being our guest and taking the time to share your detailed review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. Please accept our apologies for not meeting your expectations regarding the room you requested. We have also shared your feedback with the appropriate individuals to prevent the challenges you experienced in resolving the issues. We are committed to providing a comfortable stay with exceptional service and hope to have an opportunity to better your experience whenever your travels bring you back to the area. Logan Clark - Front Desk Manager

10/10 Excellent

Damon, Sayreville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our 10th floor corner suite was fantastic. Solid food options in walking distance. Indoor pool is a plus in the off-season. Could have some more options for grab and go other than the coffee cart, but that’s just nit picking. Wife and I had a great weekend.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on Mar 5, 2024
Dear Damon, Thank you for the excellent review of Hilton Ocean City Oceanfront Suites. We are pleased to know how much you enjoyed our fantastic view. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. We appreciate your feedback and look forward to hosting you again at the hotel. Logan Clark - Front Desk Manager

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Mar 5, 2024
Dear Greg, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hilton Ocean City Oceanfront Suites and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Logan Clark - Front Desk Manager

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, awesome views
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 5, 2024
Dear Christopher, Please accept our gratitude for taking the time to review your stay at Hilton Ocean City Oceanfront Suites. We were delighted to learn how much you enjoyed your guest room and that you slept well during your visit. As you stated, our hotel provides our guests with amazing views, and we are delighted this was the highlight of your visit.Logan Clark - Front Desk Manager

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was really nice.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 5, 2024
Dear Denis, Thank you for choosing Hilton Ocean City Oceanfront Suites. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Logan Clark - Front Desk Manager

8/10 Good

Darshanie, South Richmond Hill

Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Mar 23, 2024
Dear Darshanie, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Logan Clark - Front Desk Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views and eggs Benedict for breakfast.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Mar 2, 2024
Dear James, Thank you for being our guest at Hilton Ocean City Oceanfront Suites. We are thrilled that you loved our delicious breakfast and that the breathtaking views helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area.Logan Clark - Front Desk Manager

2/10 Terrible

Victor

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room Service terrible, found kids dirty socks between sheets in the morning, so I'm guessing they don't replace dirty sheets between stays. Disgusting.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Feb 26, 2024
Dear Victor, We are deeply sorry for the unpleasant experience you had during your stay. Your feedback about the room service and the cleanliness issue is concerning, and we sincerely apologize for any inconvenience caused. Please be assured that we take this matter seriously, and we will address it with our housekeeping team to ensure such oversights are rectified. Your comfort is our top priority, and we appreciate your patience. Should you consider returning, we are committed to providing you with a much-improved experience.Logan Clark - Front Desk Manager

2/10 Terrible

Rob

Stayed 6 nights in Feb 2024
Response from Front Desk Manager on Feb 23, 2024
Dear Rob, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Logan Clark - Front Desk Manager

10/10 Excellent

Ruoxi

Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Feb 22, 2024
Dear Ruoxi, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Ocean City Oceanfront Suites; we hope to see you again soon. Logan Clark - Front Desk Manager

10/10 Excellent

susan, Oakton

Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Mar 21, 2024
Dear Susan, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Logan Clark - Front Desk Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 21, 2024
Dear Justin, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Ocean City Oceanfront Suites. We look forward to your return and wish you all the best with your future travels.Logan Clark - Front Desk Manager

10/10 Excellent

James

Stayed 3 nights in Feb 2024
Response from Front Desk Manager on Mar 21, 2024
Dear James, We appreciate you taking the time to leave your kind rating for Hilton Ocean City Oceanfront Suites. Your satisfaction is important to us, and we are thrilled to have exceeded your expectations. We hope to see you again soon!Logan Clark - Front Desk Manager

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Mar 21, 2024
Dear Amanda, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Ocean City Oceanfront Suites. We look forward to your return and wish you all the best with your future travels.Logan Clark - Front Desk Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Desk Manager on Feb 10, 2024
Dear Robin, Thank you for the wonderful rating for Hilton Ocean City Oceanfront Suites! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Logan Clark - Front Desk Manager