Hotel on boardwalk; rate: 2/5! Not paradise!
Posted Sep 10, 2016
Room 201 was terrible: broken dresser handles,drawer didn't close. Balcony door was warped, no latch, big gap let's insects,bugs into roon. No carpet on floor, dirty tile flooring! Toillet was loose, wabbly! Bath tub and sink old,bugs found crawling around base of tub, behind bathroom door. A/C spewed hot air in middle of night. Flies & insects in room! Coffee. Machine old, didn't work properly! Telephone flashed constantly! A/C air. Filter dirty, surrounded by dirt, producing bad air quality in room! Rate: 1/5! After we complained 3 diifferent times, when we walked into Rm. 201, we were told there's no vacancy to move us till next day! We called front desk at 10 am to check status, and were told there's nothing available! We restated all the problems listed above and said we found bugs in bathroom, then a lady, Gigi came up to inspect, with floor HK supervisor, Flora & Laura, room HK. We were finally moved after 2pm (the next day) to Room 306! We waited from 10 am to2 pm, in Room 201, wasting our vacation!!! This is unacceptable!!! We want a refund of 1 day-Sept. 6th, because this situation caused us stress& wasted, cost us 1/3 of our stay, our vacation!!!