Ratings based on 270 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Where did the pool go for our holiday?Posted Sep 6, 2017
Pros: some of the service
Cons: a lot
Check in was at 4 arrived at 2:30 pm didn't detour room until 6:30 Thought we could hang by the pool CLOSED ???????????
Comment from Hotel Management
Sep 21, 2017 by Charlie Lopez-Quintana, Hotel Management
Dear Guest, Thank you for taking the time to let us know about your recent stay. We would like to apologize for the delay you experienced, and share your disappointment that you were not able to experience the pool during your visit. Due to an uncommon circumstance, the pool was closed on this day to ensure the safety of our guests, which is our first priority. We appreciate your constructive feedback and will utilize it as we continue making future improvements. Sincerely, Charlie Lopez-Quintana General Manager Casa Del Mar
for Everyoneby A verified traveler from phoenix, arizona
Nice hotel close to the beachPosted Feb 27, 2016
Love the beach activities, running path, bike rental was next door and the bike path. People watching was fun too. And sitting on the beach to watch the waves was most enjoyable. The only thing I didn't like that we didnt run into last time we stayed in that area was the homeless people. They are everywhere with there trash. I won't be back to that area because of it. I'm on vacation to relax, not think about the homeless situation.
by Harry from New Bern, NC
California Dreamin'Posted Nov 24, 2015 on Hotels
There is nothing I would change. The setting, accommodations, food, and service were superb. The staff could not have been nicer.
for Everyoneby A verified traveler from Sydney . Australia
Close to beach, good place for R & RPosted Oct 14, 2015
Pros: Right on beach front. Great Staff. Nice rooms, great bed with the BEST pillows. Great room service 😀
Cons: Soundproofing between floors. We could hear the people above us walking around. Lol but otherwise no other noises. 😃. The Pool is small
Location: Beachside, restaurants, pier, shopping.
Lovely old style Hotel. Friendly Staff, . This was our last stop before heading home after nearly 5 weeks across America. It's was a treat to ourselves. Lol
by Jack B.
50th AnniversaryPosted Oct 6, 2015 on Orbitz
We just emailed our experience to the Casa Del Mar Hotel, please get info from them. We were very disappointed.
by Stacy from Newport Beach CA
No good!!!!!Posted Sep 30, 2015 on Hotels
I was really disappointed this time, I had been here for new year's eve, and wanted to come back for a couple's weekend. I checked in and stayed on the 1st floor, asked if it would be noisy, and the front desk said no...well not true, the 1st. floor leads to the beach so people are walking & talking. I only ate at the hotel, and the 2nd. Night I got food poisoning, I could not leave my room to check out the next day till 3pm, and when I saw a cockroach in my shower, it took a few phone calls an hour later for someone to come dispose of it. The worst part is 2 days later I had to go to the ER for severe de-hydration due to the food poisoning, and my ER bill was more then my hotel weekend!!! For the amount of money I spent, and then spent at the ER, so not worth it. I told all my friends to go the Viceroy or Shutters!
by A verified traveler
Birthday celebrationPosted Sep 22, 2015 on Hotels
Great stay. Close to the beach and shopping area. Plenty of options for places to workout and great up to date gym in the hotel. A little pricey but worth it.
by Jeppe from Copenhagen
Wonderful style and locationPosted Sep 13, 2015 on Hotels
Disappointed with the rooms we had (2nd floor). Windows to the street, dark and dirty. Lot of noice from service rooms opposite our rooms.Fantastic lobby area and hotel atmosphere.
by Anna Marie from Cortland,NY
Pleasant mother daughter weekPosted Sep 9, 2015 on Hotels
Pleasant week. Pricey but you're right on the beech.
by Ernest from Orlando Florida
Horrible ServicrPosted Aug 28, 2015 on Hotels
This place is a complete rip off! Poor service all the way around! Don't go here!