Ratings based on 477 Verified Reviews

1.7 out of 5
15% of guests recommend
1.9 Room cleanliness
2.2 Service & staff
1.8 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Awful

Posted Aug 23, 2017
We usually go cheap for hotels because we rarely spend enough time in them to be bothered by the experience. But this was too much. There were open pipes leaking they had no elevator so we had to climb 3 stories on highly unsafe stairs that wobbled and made me fall. It took us about 30 minutes to drive around the building, find our room, and make multiple trips up the stairs. After we finished we discussed how we wanted to leave. We went downstairs since we had only been there for 30 minutes we thought it would be no problem. The smelly half awake man behind the counter said that if we had wanted the refund 5 minutes after, we could've gotten it. HOW RIDICULOUS. There are far better cheap places around the area because we looked into them. This place shouldn't even be on Expedia with how easily an inspection would shut them down. Look for another place nearby. I promise the additional couple of dollars are worth it.
2 out of 5
by A verified traveler from San Diego

Close to the Beach only asset.

Posted Aug 23, 2017
Pros: The family was nice, but obviously didn't want to spend the money to upgrade the hotel at all. It was close to the beach.
Cons: Hire a professional decorator, or a Persian friend. They are good at decorating.
Location: Capitola Beach near by.
The hotel does not look like this picture anymore. They have the worst decorator. They painted the turquoise with cream color and now want to paint it dark green. The room was small and looked smaller because everything was dark brown: the floor, the bedspread, the furniture, and then an accent wall of dark burnt orange. When we came in you could smell bleach so they had cleaned it. If you are a big person, the sink and toilet are very low, almost like for a child. There is no elevator so if you have big bags there is 3 stories. It is run by a family and the mother told her son to carry up our bags. The stairs are made of cement and all stained like with oil, etc. The family was nice, and I realize the building is old and it would cost a lot of money to modernize plumbing, etc...but they need a professional decorator to come in and brighten up the rooms, and install an elevator.
2 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Front office personel was friendly. That's all that was good. Asked for a non smoking room but it smelled like they just recently made it a non smoking room. Room was not clean and the mini fridge didn't work and our leftover food spoiled. In the shower, the water would lose pressure and change from hot and cold randomly. The stairs were uneven and the parking spots were so small that people had to park crooked.
1 out of 5
by A verified traveler

Posted Aug 21, 2017
Not very nice hotel, very cheap soap and shampoo.
2 out of 5
by A verified traveler

Bad hotel service

Posted Aug 19, 2017
I asked the lady for a new change of sheets and she refused to give them to me. A lot of bums hanging around at night. Didn't feel safe, had to check up on my car in the middle of the night just to make sure my car was ok.
2 out of 5
by A verified traveler

They Could Do Better For Over A $100 A Night!

Posted Aug 18, 2017 on Hotels
Well, the place was quite dirty looking and the room was smaller than expected and quite noisy with no table sit or eat at or anything to put your stuff on except for the beds and sink counter top!
1 out of 5
by A verified traveler

Room reeked of cleaning fluids.

Posted Aug 18, 2017
Pros: Nothing.
Worst place I have stayed in forty years of hotels, including cheap ones in India, Burma etc.
1 out of 5
by A verified traveler

Terrible place to stay! It should be condemned!

Posted Aug 11, 2017 on Hotels
Horrible!!!!!!!!!!!!!!!!!
1 out of 5
by A verified traveler

Posted Aug 8, 2017
No soap towels It had cigarette burn hole in sheet Would never stay here again
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 4, 2017 on Hotels