Ratings based on 431 Verified Reviews

3.7 out of 5
83% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from OH

Great location

Posted Aug 21, 2017
Retro style hotel/motel in great condition. Well maintained and super clean!
2 out of 5
by A verified traveler

Man at the front desk

Posted Aug 18, 2017
The man at the front desk was not very welcoming and quite cold in hist interactions. The breakfast is only bread, and not even good bread, corn flakes, cheeerios, coffee and orange juice. Don't expect much if you stay here. But the location is ok.
Comment from Hotel Management
Aug 18, 2017 by M, Hotel Management
Thank you for your honest feed back
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento%2C+Ca

Clean+Hotel%0D%0A

Posted Aug 17, 2017
Pros: The+hotel+was+clean.
Cons: I%27d+would+have+like+boiled+eggs+and+fruit+at+breakfast.
Location: The+beach+boardwalk+is+about+a+mile+away.%0D%0A
The+room+was+very+clean+and+recently+renovated.++We+only+encountered+staff+at+check-in+and+out+which+were+pleasant+enough.+I+usually+choose+hotels+with+a+continental+breakfast.++There+was+whole+wheat+and+rye+bread+for+toast.+Cheerios+and+cornflakes%2C+coffee%2C+milk+and+OJ.++Just+boiled+eggs+and+fruit+would+have+made+it+so+much+more.+The+best+thing+about+this+hotel+was+how+clean+it+was.
Comment from Hotel Management
Aug 18, 2017 by Mo, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
The staff was lovely and the room was perfect. From the outside, the hotel looks a tiny bit shabby but the room was clean, well stocked, and comfy. The location was perfect for walking downtown or to the boardwalk. I would definitely stay here again!
Comment from Hotel Management
Aug 18, 2017 by Mo, Hotel Management
Thanks for staying with us. We appreciate your feedback
2 out of 5
by A verified traveler from Ohio

If nothing else is available, it's OK

Posted Aug 8, 2017
The room was small and smelled so bad my teenager who usually doesn't care complained. We went out and bought Febreeze to clear it up. The room was stuffy and air conditioning got turned off when the maid cleaned, so it was hot each time we returned. Breakfast was advertised, but only included corn flakes, cheerios, white and wheat bread. Desk staff was grouchy and short each time we went in. I don't usually write reviews, but if I had known, I would have paid extra for a nicer place...and did look online after check in to possibly move but most of the hotels I found were booked up at that point. It was in a good location, close enough to walk to the restaurants and shops.
Comment from Hotel Management
Aug 18, 2017 by Mo, Hotel Management
Thank you for your honest feed back
5 out of 5
Recommended
for Everyone
by A verified traveler

Very satisfactory

Posted Aug 3, 2017
Pros: No nonsense. Very effidient
Cons: The check in software didn't work for one of the rooms. This caused me a 15 minute delay.
Location: Santa Cruz Boardwalk is within walking distance.
The hotel was a total non issue. With one small exception, everything was handled very satisfactorily.
Comment from Hotel Management
Aug 5, 2017 by mo, Hotel Management
Thanks for staying with us. We appreciate your feedback
3 out of 5
by A verified traveler from Pleasant Hill, CA

Cost to much and no breakfast

Posted Jul 24, 2017
Pros: Beds were comfortable.
Cons: Better toilets; they were too small. I would recommend high boys like what's used at nicer hotels and also adding lots more food choices for breakfast
Parking is very tight. Their continental breakfast is a joke; two cereals and a drink. Plus you have to take it back to the room because the office is too small. Price is way to high for what you get.
Comment from Hotel Management
Aug 18, 2017 by Mo, Hotel Management
Thanks for your
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Clean. good location. Allowed us to check in early on a busy day. Had a room at the back so it was quiet.
Comment from Hotel Management
Jul 26, 2017 by mo, Hotel Management
Thank you for being our guest. we appreciate you taking the time to share your experiences while with us and we pleased to know you had an enjoyable stay at our Motel. It is our sincerest hope that we have the opportunity to see you again on your next trip to the Santa Cruz CA
4 out of 5
Recommended
for Everyone
by A verified traveler

Islander Motel in Santa Cruz

Posted Jul 13, 2017
Easy check in. Clean rooms. Near to the Boardwalk. Only downside is the really small parking lot.
Comment from Hotel Management
Aug 12, 2017 by mo, Hotel Management
Thanks for staying with us. We appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from C

20 minute walk to Boardwalk

Posted Jul 10, 2017
The owners were very nice. They run a tight ship. Mattress was not too soft back felt great in the morning. Nice big pillows. 20 minute walk to Boardwalk and 10 to downtown. Internet worked fine. Room and grounds were very clean. I'd stay there again.
Comment from Hotel Management
Aug 12, 2017 by mo, Hotel Management
Thanks for staying with us. We appreciate your feedback