Ratings based on 1,376 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from uk

Great for single night

Posted Sep 10, 2017
This hotel was clean, convenient and staff were lovely. Decor is a little dated and beds are doubles, not queens which for us means it is good for an overnight stay but wouldn't use for longer than that. Great free breakfast which included hot food as well as usual continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price and close to Marine Base�

Posted Sep 7, 2017
Great hotel for cost and location close to Camp Pendleton Marine Corps Base!
Comment from Hotel Management
Sep 8, 2017 by SS, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel with great spa and breakfast

Posted Sep 4, 2017
Pros: Location, breakfast and size of rooms
We were satisfied with all. 30 min walk to the beach. Very good breakfast and staff.
Comment from Hotel Management
Sep 8, 2017 by SS, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
2 out of 5
by A verified traveler from Hawaii

Run down

Posted Aug 20, 2017
Pros: Their Continental Breakfast was very nice. Lobby was clean and inviting. So was the business center. The housekeeping staff was very nice.
Cons: Redo the rooms.
Location: The location was pretty central to most everything. Beach, Harbor, Freeway, restaurants.
We were very disappointed with the condition of the hotel and especially our room. Our first night there we saw a roach in the dresser drawer. In the morning there was one in the shower along with some black mold. There was no venting in the bathroom which made it smell dank all the time.
Comment from Hotel Management
Aug 24, 2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs area

Convenient Location

Posted Aug 18, 2017
Pros: We really liked the upgrades...the shampoo / soap dispenser in the shower, a powerful hair dryer etc.
Cons: The breakfast was good with a lot of food choices, but the scrambled eggs were terrible!!!
Location: Close to the beach for us. We came here for the cooler weather because we live in the hot desert.
Staff was very courteous and helpful when we asked about local restaurants.
Comment from Hotel Management
Aug 18, 2017 by ss, Hotel Management
Thanks for staying with us. We appreciate your feedback! we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, close to anything you may need

Posted Jul 14, 2017
Completely satisfied, pool was great, breakfast was fullfilling
Comment from Hotel Management
Jul 21, 2017 by ss, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Jul 10, 2017
It was so nice to be able to walk to the beach from the hotel. Very friendly staff.
Comment from Hotel Management
Jul 11, 2017 by SS, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach and freeway access

Posted Jul 9, 2017
Staff was very helpful and friendly. Would book it again
Comment from Hotel Management
Jul 11, 2017 by SS, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Simple hotel not far from the beach.

Posted Jun 30, 2017
Pros: It was quiet and centrally located. This staff were friendly and professional.
Cons: Breakfast was terrible! The eggs were reconstituted from dehydrated; tasted terrible. The waffles were good : ) The sausages weren't browned.
Location: It was nearby Coast Highway, with easy access to Carlsbad and Encinitas, great beach towns. San Diego botanical Gardens are lovely.
The room was comfortable and the service was good. I had one issue with the shower backing up water that never was resolved, though Chris from the front desk tried his best. The pool area is quiet in the morning generally.
Comment from Hotel Management
Jul 21, 2017 by ss, Hotel Management
Thanks for staying with us and we appreciate your feedback. We’ll work hard to fix the issue you experienced. Thanks for letting us know. We look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 26, 2017
Love it, will go again. Love the service I was able to rest excellent
Comment from Hotel Management
Jun 27, 2017 by SS, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.