Ratings based on 1,421 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Chula Vista, CA

Bad customer service

Posted Dec 8, 2017
Would not let my daughter check in she was hurt and was not able to drive. But she had last her ID when she got hurt. But that did not matter the hotel staft would not even to her. Now im out 93$ and she was forced to drive to Chula Vista from Vista some 43 minutes. Its very lucky she made. Thanks for nothing.
Comment from Hotel Management
Dec 11, 2017 by Ss, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler

Only if you like smoke

Posted Dec 3, 2017
Room wasn’t ready when it was supposed to be ready. Tried 2 different rooms.... they both smelled like smoke.
Comment from Hotel Management
Dec 8, 2017 by SS, Hotel Management
We are sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Castle Rock

Older hotel, but a nice stay,

Posted Nov 28, 2017
Pros: Good Breakfast...conveniently located to the beach and lot's of shops and restaurants along the PCH.
Cons: Need elevators to the upper floor rooms.
Location: Tons of things to do along the PCH and nearby beaches, shops, and restaurants
I wanted to spend some time revisiting Oceanside and the surrounding area south of LA. First it was a challenge to find a reasonable hotel that was not extremely expensive, a timeshare or a 1950's motel in the area. The Best Western Oceanside is located right off the freeway, a 5 minute drive to Oceanside Pier but not in an area I'd spend a lot of time walking. Doesn't look like much from the outside, but the rooms do have entrances from an inner hallway and not outside. One big thing is the bigger rooms are located on the upper floors and there are no elevators. The room was clean, larger than normal, big bathroom, and had frige, microwave and coffee maker. Large bathroom/dressing room area. The complimentary breakfast was better than average, nice eating area and they opened up the conference room as there was a couple of sports teams staying there and so things were crowded.we enjoyed the pool and hot tub. The guys running the check in counter were really nice and very accommodating by giving us a larger room and later check out. The hotel is centrally located to the beach and Oceanside Marina and within driving distance to the entire North San Diego coastline.
Comment from Hotel Management
Nov 30, 2017 by SS, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
2 out of 5
by A verified traveler from las vegas

Terrible

Posted Nov 23, 2017
Itch water, noisy. Bad bathroom. Nothing good about the property. The only good thing can say about this place is that the breakfast it’s not bad. The place itself sucks. I’m never going back there ever again. Plus the waiter on the breakfast room racial profiled me.
Comment from Hotel Management
Nov 27, 2017 by Ss, Hotel Management
We are sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Older hotel convenient to I5.

Posted Nov 19, 2017
Rooms need to be updated and hotel clerk didn’t give all information needed but breakfast room was great and lobby area nice.
Comment from Hotel Management
Nov 27, 2017 by SS, Hotel Management
Thanks for staying with us and we appreciate your feedback. We’ll work hard to fix the issue you experienced. Thanks for letting us know. We look forward to seeing you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from baytown, tx

Nice

Posted Nov 10, 2017
Overall the hotel an staff were very nice an friendly....... loved the gym an the lobby, I especially lov d the hospitality.
Comment from Hotel Management
Nov 11, 2017 by Ss, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sun City AZ

Good place to stay

Posted Nov 7, 2017
This was a nice place to stay. The room had a refrigerator and microwave and a nice TV. The bed was harder than I am used to and somewhat uncomfortable. The shower did not have enough water pressure to get the soap out of the creases but it was nice having a hand wand.
Comment from Hotel Management
Nov 11, 2017 by Ss , Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Sufficed for a one stay

Posted Nov 7, 2017
Overall it's a worthy and economical over-night stay; my second in a month but don't count on a wake up call.....didn't get it either time!
Comment from Hotel Management
Nov 11, 2017 by Ss, Hotel Management
Thanks for staying with us. We appreciate your feedback! we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great Stay!

Posted Oct 20, 2017
The hotel was nicer than expected! The clerk at the desk was very nice and helpful! I forgot his name. My room was always clean when i returned, no matter how late i left it! Overall excellent experience!
Comment from Hotel Management
Oct 20, 2017 by Ss, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Nice hotel close to beach. Good breakfast

Posted Oct 13, 2017
Staff are friendly nice and helpful. They should rate higher than they have to right now.
Comment from Hotel Management
Oct 20, 2017 by Ss, Hotel Management
Thanks for staying with us and we appreciate your feedback. We look forward to seeing you soon.