Ratings based on 42 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible everythingPosted Aug 21, 2017
Check in process security concerns. No reservation confirmation or Identification checked. Facilitates is horrible and dirty
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
Thank you for visiting our resort. We are extremely sorry that it did not meet up to your standards. Your feedback is important to us as we seek to improve our facilities.
by A verified traveler from Jamaica
DisappointingPosted Jun 30, 2017
Cons: Maintenance and cleanness of the room and surrondings
The concept of the room with a loft was nice, however, the cleaning and maintenance were atrocious.
The Ingredients are there but...Posted Jun 27, 2017 on Hotels
In the past I have been coming to Chrissans for many years for long weekends. Has its original charm still there, just hidden beneath the surface. The room was a bit musty BUT everything worked perfectly. Hot water on demand. Cooling AC. Quiet. Clean pool and beach area. If you are looking for true rest and relaxation then this is the place to do it. Very nice restaurant across the road and just 15 minutes away from major town. It is very secure with guards on duty 24 hours. I'm glad to see the increase in activity in the area so there is much more to do. I was there for an overnight stay so I did not get to explore that much.
Needs a major reno!Posted Jun 25, 2017 on Hotels
Upon arrival we were taken to a small room that was not pictured on hotels.com. not the type of room we paid for. Management tried to up grade and make me pay more. O refused and ahe put me in a room I had stayed in a cpl of yrs ago with a great view but had a broke refrigerator. We left our groceries in the previous room. Waited 3 hours for the refrigerator to be fixed. Only the freezer worked. Apt was in poor repair as it was 2 yrs ago. Roof in bathroom, living room and kitchen falling apart. Not enough dishes, cook wear and cutlery to do anything with. This was brought to houskeepings attention. 2 chairs around the pool and grounds. Not enough for guests. No chairs on patio. We asked the security who was the only one on grounds if he could find any and extra towels and wash clothes as there was only one set in bathroom. Byron was very rude and basically told us across the street. Which was a convenient store. Grounds were littered for 2 days. Although this place could use some serious reno while there 2 yrs ago the staff was amazing and the view to die for as well as clean. They need to step it up because the place has amazing potential if cleaned up and ran properly!
for Everyoneby A verified traveler from UK
Friendly and helpful staffPosted May 6, 2017
Intimate well run hotel, although I arrived outside office hours the night staff were welcoming and professionally settled me in to my suite. This professional and helpful attitude seemed to be order of the day throughout my stay there. If you want a peaceful intimate hotel away from hustle and bustle of Ochi then this is worthy of consideration. Cons: Beach is small
for Everyoneby A verified traveler from Hartford, CT
Great location in a cozy nook.Posted Apr 5, 2017
I really enjoyed the experience. Quiet and intimate, really wish that there were more knives and baking pots available to use. Also, of the gazebo was lit it would have the experience that much more exciting. The pool was centrally located and the mini beach well ocean off the location created a nice ambience. I would recommend it to others and stay there again. Hotel staff were pleasant and welcoming which I really appreciate when staying out of the country.
Fun little spot in the Jamaican sunPosted Apr 5, 2017 on Hotels
We really enjoyed our little studio at Chrisanns. The staff there was extremely friendly, especially our housekeeper - Marvia. When we first checked in, a few things did not work but they responded immediately and fixed things. This is not a high end resort hotel and that's why we chose it - its low key, with a look of faded elegance. It was especially nice to have a little corner of beachfront so that we could spend a day just lounging around and still get into the water. We loved it!
for Everyoneby A verified traveler from AR
Great location!Posted Mar 1, 2017
Perfect hotel/condo for experiencing the north coast. Conveniently located across the street from restaurants, bars and grocery store. Nice pool and ocean view. We use Chrisanns as our headquarters to explore the island, but I wouldn't recommend using it as your whole vacation as there isn't enough to do on the property. There are a few things that don't work as well as they used too, and keeping up with maintenance on the property is always a challenge, but all in all we love Chrisanns and will come back again. PS...the gatekeepers Nick and Marvin are excellent young men!
for Everyoneby A verified traveler from R
Posted Feb 11, 2017
Wonderful staff and hotel love it coming back in may 2017
for Everyoneby A verified traveler
lovely homePosted Jan 28, 2017
We enjoyed the stay staff was great the location is not right in Ocho Rios its just outside of it but we had fun regardless Jamaica is beautiful we loved it