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Reviews of Frederic Koklen Boutique Hotel

4 out of 5
Frederic Koklen Boutique Hotel
Otonivs'kyi Lane, 7, Odesa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 109 reviews" "
Rating 8 - Good. 11 out of 109 reviews" "
Rating 6 - Okay. 6 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alla, Staten Island

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 days in October 2021 and absolutely fell in love with it. My wife and I stayed in two bedroom suite with our friend and enjoyed every moment of it. Bedrooms are private and fully separated with a common living area and a balcony. It is perfectly design to have a rest, and a great living area in between to hangout and socialize. The hotel is very nice, cozy and clean. It is uniquely designed having each room and floors representing different themes. The staff was friendly, very helpful and absolutely amazing, shout out to the team, especially Alex at the receptionist area, Irina, Oksana the manager, and Alex who gave us a ride to the train station and airport. Hotel is conveniently located for activities and restaurants right in the city center of Odessa in a walking distance to the historical Potemkin's stairs, Opera, Privoz, Deribasovskaya Str, gardens. While staying there, we highly recommend to visit restaurant Kumanets with such a delicious Ukrainian cuisine ($) and Oblako ($$) with a beautiful 360 degree view of Odessa and sea port. We highly recommend it - you will not regret!
Stayed 2 nights in Oct 2021
Response from General Manager Oksana Eremenko on Jan 20, 2022
Dear guests! We sincerely thank you for your wonderful and detailed review of our hotel! Your opinion is very important to us, thank you for noting our unique design of rooms and staff! Our mission is to make you feel at home. We look forward to welcoming you again and wish you a great day!

10/10 Excellent

David

Stayed 2 nights in Jan 2022

10/10 Excellent

Victor, Carmichael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time visiting Odessa, and we did not want to stay on one of the busier streets. We wanted something private, yet close to the old city center. Basically, we were trying to avoid all the touristy crowds. We chose Frederic Koklen Hotel and loved it! It's located only one block from the main street and within maybe a 10-min walking distance to Deribasovska St. The hotel is old-style glamor but with modern amenities - it does not feel old. It's clean, private, and glamorous. Both of our rooms were lovely; bathrooms were gorgeous. Chocolates on our pillows were a sweet and appreciated surprise! We dined in the restaurant twice - once for dinner and then later for breakfast. Dinner was great - yummy food and fast service (for Ukraine). Breakfast we loved just as much, if not better. Coffee was excellent (we got 3 each!) and all the food was delicious. It was really a home away from home. Would definitely stay again.
Stayed 3 nights in Jul 2021
Response from General Manager Oksana Eremenko on Nov 17, 2021
Dear Victor, thank you very much for taking the time to share your impressions of your stay at our hotel. We are very pleased that we were able to meet your expectations and that you enjoyed your stay with us, our service and cuisine. We would like to thank you separately for noticing our interior and design of the rooms. We are glad that we were able to create home comfort for you! We will look forward to the next meeting with you!

10/10 Excellent

Maximalian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very charming rooms with comfortable beds and clean baths. Friendly and helpful staff. Located in a good area for seeing city centre.
Stayed 1 night in Sep 2021
Response from administrator Irina on Oct 20, 2021
Dear Maximalian, let me thank you for sharing your impressions of our hotel. We are sincerely glad that we left you with a pleasant experience and that you enjoyed our exquisite service and location of the hotel. Our team will be glad to welcome you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated hotel. Clean and comfortable. Friendly and helpful staff.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Location, clean, front desk are helpful and friendly also restaurant staff professional this second time I am staying this hotel I will be back again the room and bed are very clean and comfortable Keep this great work thanks
Stayed 2 nights in Jun 2021
Response from Frederic Koklen on Jun 15, 2021
Dear Guest! Thank you for taking the time to share your impressions of the Frederic Koklen boutique hotel! Thank you for such a high rating of the hotel and restaurant service! We look forward to welcoming you again soon! Best regards, managing director Oksana Eremenko

10/10 Excellent

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location
We stayed for 3 nights in this very historic hotel. The service was pretty good and the staff had good English skills. Both seem to be very rare in Ukraine. Everything was perfectly clean, after some adjustments the AC was working (also rare before June here) and the breakfast was fine. The breakfast service could've been a little bit better, most things were not refilled without asking for it. We still don't know if it was possible to get coffee from the "good" machine as nobody was offering coffee to us. Still, that wa the best breakfast we had in Ukraine (4 hotels in 4 cities), We will definitely come back on our next visit to Odessa.
Stayed 3 nights in May 2021
Response from Frederic Koklen on May 31, 2021
Dear Andrej, Thank you for your review about the Frederic Koklen boutique-hotel! We were delighted to read your kind comments following your recent stay with us, and to hear that you had such a positive experience and enjoyed our exquisite service.It is very important to have the feedback from the guest, and I am sure the team will be very much encouraged by your great recognition. I will certainly share the your comments with our service team. We all are looking forward to welcoming you back. Best wishes, Oksana Eremenko managing director

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb boutique hotel. Conveniently located within walking distance of city centre, sights and attractions. Very friendly, helpful and attentive staff. Highly recommended.
Stayed 1 night in Mar 2020

10/10 Excellent

Rajesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very courteous staff. Great safe location.
Stayed 3 nights in Jan 2020

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Diamond ring stay
Yes I had a very good stay , good food in restaurant, I came to get engaged with a lady. I gave her a Diamond. She also came and enjoyed the restaurant.
Stayed 4 nights in Oct 2019

6/10 Okay

Natalya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Rooms with character. Friendly staff. Excellent restaurant.
Stayed 5 nights in Mar 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcome Haven
Located in an opulently restored building close to the main tourist area, Fredric Koklen Hotel is a very pleasant place to stay. The upgraded room was large and comfortable. The breakfast buffet was delicious. The staff was friendly and helpful.
Stayed 1 night in Oct 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel offers affordable luxury near the main tourist area. Tasty breakfast buffet. Friendly and helpful staff.
Stayed 1 night in Oct 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable luxury
A very comfortable small hotel a clue of blocks from the main tourist area. Good breakfast buffet. Friendly and helpful staff. Near tram line.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice staff. So helpful.
It was just a shame that no milk was provided with the tea and coffee tray. We had to keep going over the road to buy it. It was pretty annoying to be given fancy sweets in a presentation box - which we didn't want - but no milk for tea.
Stayed 2 nights in Sep 2018

10/10 Excellent

Bernie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very upscale, new large rooms pleasant staff. Highly revommend.
Stayed 1 night in Sep 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fredrick Koklen hotel
So sorry not to be staying longer. Everything was first class. Had organised through the hotel a transfer from airport to hotel. Taxi driver waited for more than an hour after expected time of arrival as our luggage seemed to take forever to appear on luggage belt at airport. Having checked in at reception we were then told our luggage was now in our bedroom. Staff in all areas could not have done any more for us.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All in order. If u r looking for a quite place away but still close to the center. This is a good option.
Stayed 3 nights in Jun 2018

10/10 Excellent

Simon , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
This is my second stay at the hotel and I will be back. It is a short distance away from the City centre. The Hotel staff are very friendly and helpful. This hotel suits all my needs and is also very good value for money.
Stayed 1 night in Oct 2017

10/10 Excellent

simon, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel
I have to Odessa a number of times and stayed in different hotels. This is my second stay at this hotel and I will definitely be back. This is my place of choice to stay in Odessa. Great value for money lovely place.
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really good hotel - nice quiet area - clean and comfortable rooms that are big !! The staff are really friendly and very good
Stayed 2 nights in Sep 2017

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Doc, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Small hotel close to city center.
Great small hotel located in more local section on outskirts of tourist area. Close to everything. Hotel is in great shape, clean, staff is more than great. A mix of local folks, some tourists and business travelers. Rooms were well appointed,with absolute great bathrooms and bedding. A true find. Do not let the worn out neighborhood deter you from staying at this hotel. A small price to stay in such a great property
Stayed 8 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Yet Another Badly Managed Boutique Hotel
I stayed in this hotel 6 nights. Usually I don't make comments about the hotels I stayed but my experience in this hotel was a great disappointment so I needed to make comments to inform other travelers who may consider this hotel for booking. My observations about this hotel are as below. 1. When I arrived at the hotel, I was charged with 3 day breakfast price without asking my agreement. Later I decided to leave the hotel after three nights. The hotel's first reaction was that I should make my booking change through Expedia and the hotel has nothing to do with the Expedia bookings. When I checked Expedia booking change/cancellation policy, I saw that Expedia is nothing to do with this process and change/cancellation policy is only applicable for no show-up cases and changing the booking dates after check-in is totally up to the hotel. 2. Breakfast was limited and low quality. Most of the food was not looking fresh and they looked like leftovers from the day before. Especially bread, fruits, etc. The breakfast room was smelly. 3. Most importantly, there is no sound isolation at all in the hotel. I was almost hearing everything in the corridor and other rooms. Television, baby crying, door slamming, etc. 4. Hotel personnel locks the main door after midnight so whenever you need to exit/enter the hotel after midnight you need to wait for a clerk to come and open the door. 5. Hotel price is expensive for its quality and location. Location is at a strange place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful historical Odessa hotel
I really loved the hotel, from the start to the finish, really concerned with your well being and taking care of your every whim. Super restaurant with well prepared local cuisine, I will stay here again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed all expectations
Very clean, modern, well equipped, comfy bed and pillows. They thought about every detail in the room, for example, few levels of curtains so bright sun will not disturb sleep; kettle, set of teas, mini bar and room service - so you can stay and enjoy your evening in the room. The friendliest staff ever and ready to meat any of your requests.
room
compliment and a note from manager
bathroom entrance

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're in Odessa you must stay at this hotel
Absolutely fabulous in every way! Superb staff, clean comfy rooms--best hotel I've ever stayed in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
I stayed here 3 years ago and was so impressed. Well, it's only gotten better ) Thank You Alexandra for for all your help in my travel plans. I really appreciate everything you did and my travels went smoothly. It's people like you and all the staff that will bring me back in the future.

10/10 Excellent

Tomasz, Wrocław

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a very center but very calm . Very good service and restaurant

10/10 Excellent

Gennadiy, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience that I had so far.
This was the best hotel experience that I ever had. Staff pays attention to every little detail. Rooms are decorated with amazing taste. Hotel restaurant is the best in the city.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I HAVE BEEN A VISITOR TO ODESSA MANY TIMES - I WILL ALWYS STAY AT THE FREDRIC KOKLEN. IT IS SUPERB LOCATION BEST SERVICE. THE RESTAURANT HOWEVER COULD BE BETTER

8/10 Good

Saubhagya, Staten Island New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for comfort,service and food..Poor vibe
stay was quite comfortable, service was excellent, staff was very courteous.

8/10 Good

FreqTraveller, USA

Liked: Cleanliness, staff & service
One more time!
This was my 4th or 5th stay at Frederic Koklen Boutique Hotel. Unlike with some other hotels this stay did not change my impressions - it's still a small cozy hotel with decent rooms and friendly staff. This time I stayed in the standard room which is definitely on a smaller side, however the bathroom was large and it had all the amenities including a working AC which is very important to me at all seasons. Flat TV was very-very small though and I would suggest to replace it with a larger flat panel.

10/10 Excellent

dr Marv, eau claire,Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant nostalgic luxury hotel
All aspects top shelf tremendous value, great location,quiet

10/10 Excellent

Alan, UK citizen, Moldova resident

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel in an excellent location
Everything was perfect - the rooms are very nicely decorated in French Renaissance style. Everything works perfectly including TV and wifi everywhere. The outside cafe is also appealing and food, although with a limited menu, is excellent. Beautiful lighting in the evening. Parking right in front of the hotel. The only improvements that we could suggest would be a small swimming pool, if there is space somewhere, and facilities for tea and coffee in the room.

10/10 Excellent

EHTexas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint hotel not far from City Centre.
Nice, relaxing & quaint hotel not far from City Centre! Very nice room and very clean! The air conditioning worked great in my room, and that was very important as the days were approaching +40. Many on the staff spoke English, and I felt right at home here! I will definitely be making reservations here again for my next visit! The manager here is awesome! She took care of me like I was part of the family! The Sophie Cafe next door was an excellent place to sit and enjoy really great food. I sat outside each visit there, and the atmosphere was totally relaxing! I ate breakfast here each day of my visit, and I can tell you the quality was very consistent every day. It was very nice to have this Cafe so close!!

10/10 Excellent

siilis, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The choice of Odessa
Thats what you call a perfect stay in a hotel. Staff and location perfect

10/10 Excellent

Philip, Bunkie Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy traveler and guest
The room was very clean; the motel quite; excellent restaurant; and the staff at front desk was very helpful. I will definitely stay again and would recommend this hotel to any traveler going to Odessa.

10/10 Excellent

R, Wellington, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the city center
Lovely hotel on a quiet street, about 300 metres from Deribasivskaya street. Staff is freindly and helpful. The restaurant has excellent food and priced very reasonably compard to some places in Odessa which are priced outrageously

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Max, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed there 4 nights and we enjoyed the hotel very much. Quiet area and very close to the center. Romantic atmosphere. We enjoyed our breakfasts outside.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel staff
nice hotel with amazeling friendly and helpful staff. Reccomended!

10/10 Excellent

Perry, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very good hotel close to most attractions. Staff very friendly and service impeccable. Good food too

10/10 Excellent

Dale, irvine, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great hotel
Excellent hotel with friendly staff and great location in the city. They called me when my flght was delayed and kept in constant touch till I reached Odessa.

6/10 Okay

Jerry, Vancouver, Washington (USA)

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel but the shower was completely inadequat
All was good except the shower. It was too small and the shower head kept falling down. It was just inadequate.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. They had answers to all my questions. Great staff.

10/10 Excellent

Scott, Holladay, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December Visit to Odessa
I cannot say enough good about the staff. Olga and Elizabeta are phenomenal going above and beyond the call of duty. Everything from helping me get cell phone minutes recharged, locating lost luggage, and getting me picked up from the airport and back into my room after a canceled flight. All of the staff is always friendly and welcoming. I have been back four times and will always come back to this hotel because the staff makes me feel at home. Also, the bellhop, I think his name was Peter am not sure (the short fellow), always looked out for me, helping me with slick icy pavements and always hauling my luggage for me.

6/10 Okay

Frequent Flyer, USA

Liked: Cleanliness
Short stay in Odessa
The hotel is clean and located not far from the city center (Deribasovsky St., Opera Theater). It took a call to engineering to figure out how to operate room's AC (no issue with the AC itself but the lack of remote control instructions). The next day however the AC failed but the local engineer fixed in within an hour. The room is of a decent size, the bedding is OK. The bathroom is large and is equipped with all standard amenities. The restaurant ambiance is OK, the street patio is cute, however the food quality is mediocre as in most Odessa restaurants - a meal is calories intake but is not delicious food. The dry cleaning service is quite poor - all my shirts were returned not pressed so I had to pull the iron and do it myself, not my favorite activity in the hotel especially after I have already paid for the service :( However other than the above few glitches the hotel can be considered one of the best in Odessa (provided the overall quality of service in this geo region is still far from Western standards).

10/10 Excellent

Thomas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel , close to the city centre
It was short time but I really had a pleasant moment at this hotel, staff are friendly and wonderful atmosphere . From 0 to 10 my rate 9.8 excellent . Thank you very much