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Reviews of La Gioconda Boutique Hotel

4 out of 5
La Gioconda Boutique Hotel
1, 2nd Lermontovskiy Lane, Odesa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious villa style hotel, the only downside is that it’s very expensive.
Stayed 1 night in Aug 2018
Response from Yours sincerely, Valerii Kushnir Director on Aug 15, 2019
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We will be happy to see You again!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the sea from the gardens! The garden is the perfect spot to enjoy the morning cappuccino.
Stayed 4 nights in Jul 2019
Response from manager on Jul 20, 2019
Dear guest, thank you so much for your rewiew! Your opinion is very important for us. We will glad to see You again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Stayed 2 nights in Jun 2019
Response from менеджер on Jul 5, 2019
Thank You!

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very small hotel and very strange rooms layout. No elevators so walking up and down 3 sets of stairs gets tiring. Location far from city center and no access to beach, is it a resort or a hideaway? No live activities, no bar, no restaurants nearby or lounges, pure dead even I was there at the summer peak. I was given a room of lower category of what I booked on Expedia but as I insisted on them they gave me the room I wanted. Staff are fresh young and inexperienced. I was asked if I could be offered a coffee thinking they were being nice and offering courtesy service but they charged me for the coffee on check out. I had an issue of mistaken date of arrival and Expedia tried to call me and I talked to them by phone but they would never listen or support Expedia to correct this mistake. They just levied penalty charges although the hotels was empty.
Stayed 3 nights in Jun 2019
Response from manager on Aug 2, 2019
Dear guest, we are very sorry that your stay did not please you. In our hotel there are additional services, such as a visit to the swimming pool, free bicycle hire, a call for massage therapists, we can organize you a tour or a yacht trip. Some of these services are also competitive. Also, in your room was the information that you can visit interesting in our city, what events are planned. We are in direct proximity to the sea (right near the descent to the sea), unfortunately, in Odessa there are few descents to the sea without stairs. We sent you a meeting and did not remove the penalty for the arrival on the wrong date, which brought us difficulties. We are sorry that you have such impressions, we always go to our guests to meet and help solve problem situations.

8/10 Good

Marat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Good
Stayed 2 nights in Apr 2019

10/10 Excellent

Nestor, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This entire La Gionconda Hotel experience was BEYOND EXCELLENT! What a wonderful experience to have stayed there with the beautiful property, the great service and attention to detail, and the great cuisine. There is no question as to where we will be staying the next time we return.
Stayed 1 night in Sep 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic sea view
Romantic italianate villa with beautiful view of the sea. Good restaurant. Pool is in shade from midday.
Stayed 2 nights in Aug 2018
Response from Manager, Alyona on Aug 19, 2018
Dear guest! Thank you for the kind words addressed to our hotel! We are very pleased! We will very much welcome you in the future!

2/10 Terrible

Ollie, England

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel but poor service with staff not trained
This was a lovely looking hotel near the beach. I had a nice room which was kept well cleaned by housekeeping. However, tourists beware: the hot buffet bar for breakfast was more accustomed to the old soviet style of sausages, potatoes and vegetables. If you wanted bacon and scramble eggs, then you had to pay. Every morning, my coffee would arrive after I had finished my breakfast. There was no complimentary water in the room after the first day. Despite it being over 25C outside, I was advised that I would have to buy the water from the mini bar if I wanted some. The hotel messed up on my bill and gave my colleague a discount for a further visit even though I paid the bills. The staff did not seem to be well trained especially in relation to the restaurant. I have no idea who the Manager or Owner of the hotel is or was as they never made the effort to make contact with me despite me paying a significant amount of money for my stay.
Stayed 5 nights in Jun 2018
Response from Manager, Alyona on Jul 15, 2018
Dear guest! We are very sorry that you did not like staying at our hotel. We will be corrected and it becomes better that in the future such situations do not occur. We are very uncomfortable that this happened.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

thomas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Black Sea
Its great. You walk down the stairs that go forever to the shore of the Black Sea and you can walk or jog for miles along the Black Sea. It was cold, about 35 degrees F in the morning. But it was all good. You can go up to the main street nearby in a 5 minute walk and there are great restaurants and "producti" stores for whatever you need.

10/10 Excellent

Claudio, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable stay, good food as well.
Was a little tricky to find but very nice small hotel with excellent service throughout. Restaurant is open late with a good menu and the staff is very friendly and helpful. Free breakfast was good with a lot of selection. Everyone had pretty good English speaking skills as well. Room was pretty big, clean and comfortable. Would stay again.

10/10 Excellent

chuckles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quiet (most of the time) and pleasant
The room provided was at the back of the property overlooking the parking lot, however, it was a nice room overall. Only a few things that were not great. I found a broken piece of the chandelier under the bottom sheet of the bed, not sure how that got there but it was not a good thing. Bed was comfortable but two small comforters not one large one which would have been better. Two bottles of water for a 4 night stay were never replaced. Since the tap water in Odessa is not drinkable it required drinking the water in the mini bar. The safe in the room is not big enough for a computer. Our room was above some part of the service area of the hotel that had a swinging door. This could be heard from early morning till late night. Not very romantic. Having said all that, I will say that the grounds are nicely kept, room is reasonably comfortable, and the service is very good. Nearly all the staff speaks english very well and those that don't are actually apologetic about it. I would say that the breakfast was good, however our dinner was not the best. Wine was good cheese plate very nice but the main courses were not as good as I would have expected. Service was excellent.
Response from Anastasiia Romanenko on Jul 7, 2016
Dear Guest! Thank you so much for your warm review. Thank you also for your compliments towards our staff, which I have shared your feedback with. I very much look forward to welcoming you back to our hotel on a future visit and thank you again for your kind words. We will try to take account all your suggestions in the near future Sincerely yours, Anastasiia Romanenko

10/10 Excellent

LA Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The level of service provided by this hotel is unrivaled!
Response from Anastasiia Romanenko on Jul 8, 2016
Dear Guest! Thank you for staying at La Gioconda Boutique Hotel and submitting such a nice review. It was true pleasure for us to read that you enjoyed these all days you’ve spent with us. We look forward to welcoming you back to La Gioconda Boutique Hotel on a future visit and thank you again for your kind words. With best regards , Anastasiia Romanenko

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing by the Black Sea
The hotel shuttle was waiting for me at the hotel when I arrived. The staff spoke English carried my bags up four flights of stairs as there is no lift. Room was great food was wonderful and atmosphere awesome. Sea views from my room and lounge area. I had an early flight out they had a taxi waiting for me. I would recommend this hotel without hesitation to anyone looking for a romantic getaway by the sea.

8/10 Good

MUDMAN, LAX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
private yet close to beach.
fantastic. professional staff. unique place and v fine food. I felt that I am served at home.

8/10 Good

Kel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of sea
I had a lovely stay at La Gioncanda. The staff is friendly and helpful and the facilities are very nice and comfortable. Not 5 stars if you're comparing it to a Four Seasons, but a 5 for TripAdvisor or a solid 4 by western European standards. The hotel and grounds are really beautiful with a terrific view of the sea. Getting to the beach requires a 10 minute walk down many stairs, and of course a walk back up to get back to the hotel, but it's not hard to do. When I researched this hotel on TripAdvisor, it said the Executive room has a sea view and balcony. Sadly, this is not true. It does have a sea view, but no balcony. There are only 3 or 4 rooms with balconies and none of them are Executive rooms.

10/10 Excellent

John, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of Days in Odessa
Was staying for a break for several nights at the hotel. Admittedly I visited off the main summer season so the hotel was quiet but the staff were very friendly and helped with things such as getting a taxi in to the town centre (about 10 minutes drive). My room was excellent and very comfortable. Food was good and reasonably prompt. Overall a very nice hotel and recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Wonderfully helpful and friendly staff; highly recommended!

10/10 Excellent

dashad

Liked: Cleanliness, staff & service, room comfort
MATCHLESS HOTEL
JUST PERFECT! THE HOTEL WAS VERY LUXURY. GREAT SERVICE, GREAT DESIGN, VERY GOOD LOCATION

10/10 Excellent

OLENA, UKRAINE

Liked: Cleanliness, staff & service, room comfort
very nice hotel
We had a big surprise in Odessa- hotel La Gioconda, this is not big hotel, but beautiful !hotel has charm and friendly staff, incomparable decor and comfortable rooms,seaview and private garden , etc Nice hotel , nice days of our stay in Odessa, nice weather , all told, life was an immediate success!

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from manager on Oct 30, 2018
Tack för ditt betyg! Din åsikt är viktig för oss!

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut geführtes Hotel
Das ist ein wirklich ausgezeichnet geführtes Hotel. Das Personal ist perfekt. Es liegt allerdings nicht im Zentrum, so dass man entweder eine halbe Stunde ins Zentrum laufen muss oder sich ein Taxi nimmt. Es liegt oberhalb des Meeres mit einem wunderbarem Blick. Allerdings muss man zum Meer auch etwa 10 Minuten Treppen herunter laufen.
Stayed 4 nights in Aug 2018
Response from Manager, Alyona on Aug 19, 2018
Lieber Gast! Wir freuen uns sehr, dass Sie unser Hotel schätzen! Wir freuen uns, Sie bei uns zu sehen!

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a quiet get-away. Nice big rooms, good service and the food was absolute superb. Pool a little small and the hotel is 15min by taxi from the busiest parts but if you wanna have a great weekend get away with someone special I highly recommend this place.
Stayed 2 nights in Aug 2018
Response from Manager, Alyona on Aug 10, 2018
Dear guest, thank you for your feedback! We are very pleased that you appreciated us. We will be glad to see you!

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from Manager, Alyona on Jul 15, 2018
Dear guest! We will be very happy to see in our hotel again!

10/10 Excellent

mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון בוטיק נהדר
רמת השירות היא בין הטובות שניתקלתי , כל בעיה ניפתרה וכל בקשה נענתה במקסימום איכפתיות. מלון בוטיק קטן ואינטימי מעוצב ויפה עם מסעדה טובה שפתוחה בשבילך 24 שעות. בריכה קטנה + אין מעלית במלון ויש בו 4 חצאי קומות (לא קשה) אבל מי שצריך נגישות כגון נכה או קשיש ימצא בבעיה. הבעיה היחידה ,שלנו לא הפריעה אלא להיפך ,היא שיש מצב שיש אירועים כמו חתונה במקרה שלנו (צנועה מאוד במימדים ישראלים) בחצר המלון,לכן יש מצב לרעש מעבר לסביר למי שחיפש פינה שקטה לכל השהות.
Stayed 4 nights in Jul 2017

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный бутик отель с прекрасным сервисом и отлич
Отличный бутик отель с прекрасным сервисом и отличным рестораном. Великолепный вид на море.
Stayed 4 nights in Jun 2017

10/10 Excellent

Sergey, Таллин

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Если в Одессу то остановлюсь только в Джоконде
Замечательный, именно БУТИК отель. Отличные номера, не большая, но очень ухоженная и красивая территория с чудесным видом на море. Особенно хочу отметить персонал отеля и ресторана. Обслуживание замечательное, завтраки очень вкусные и разнообразные. Отличный ресторан. До пляжа 210 ступенек, но это не утомительно и хорошая зарядка. Приятно гулять по парку.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fedor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephan, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entspannung pur
Schönes kleines Hotel mit erstklassigem Service. Die Zimmer sind stilvoll ausgestattet. Ein herrlicher Garten lädt zum Ausruhen ein; schöner Meerblick. Sehr gutes Frühstück. Direkter Zugang zum Spazierweg entlang des Meeres. Nachteil: Es wird in direkter Nachbarschaft gebaut, so dass in naher Zukunft etwas Baulärm möglich ist. Man benötigt ein Taxi um aus der Stadt zurückzukommen; die Gegend direkt vor dem Hotel ist durch einen Garagenpark geprägt. Insgesamt aber ein sehr empfehlenswertes Hotel für ein paar Tage in Odessa.