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Reviews of Villa Neapol

3.5 out of 5
Villa Neapol
Kamanina St, 23, Odesa

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Alwyn

Liked: Staff & service, property conditions & facilities
Italian Ambience, Elegant Decor, Attentive Service
...staff is very pleasant, helpful and efficient. The location will be best in the warmer Summer season. I was overall happy with the choice. If you have 2 weeks to spend, staying one week in the old city, one week near Arkadia Beach in the Summer season might be best...

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they need to change pillows,-so uncomfortable...And towels.

8/10 Good

Richard, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ukrainian version of boutique hotel?
I have previous experience of being in the Ukraine - which helps me to cope with things not working in quite the same way as in the USA or Western Europe - or even Russia. I found it a nice place to be. Somewhat off the beaten track - and something like 9 km from the oldest parts of the city of Odessa. Stylish enough. I liked the rather small pool. I never did work out whether there was workable air-conditioning, but that was not a big issue for me. Breakfast was sufficient - and freshly prepared - but took a while to come, as a result. They had run out of oranges on the last day that I had breakfast. I can recommend the 'kasha', which was actually oatmeal porridge - rather than the traditional russian (etc.) buckwheat-based kasha that one might expect in a slavonic country. Staff were helpful and friendly - and responded positively to my use of a limited amount of russian language. The distinction between the Ukrainian language and Russian is not important, by and large, in the situation that I was in.

8/10 Good

Jimmy, MN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed review
On the plus side, food and rooms were very good. A negative side I did not get the 2 bedroom room reserved, but instead only received the one bedroom but the same cost. It was unfortunate also to see that when I brought this to their attention, all of a sudden there was a language barrier.

8/10 Good

Natalya, Sunnyvale, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, close to the beach.
Friendly stuff, nice breakfast, convenient location

8/10 Good

Philip, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overview
This property is a guest house not a hotel! This is because there was no restaurant and breakfast menu was very limited. That said the staff were friendly, little or no English, but helpful. Room was spotless, fresh linen, and conveniently situated for the beach, and at an affordable price. So quite content with my stay.

10/10 Excellent

Alla, Edinburgh UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 min walking distance to Arkadia beach.
Beautiful villa near arcadia beach. Lovely, friendly staff special thank you to Oksana and to Olenka. Very clean rooms, every 2 days change bedding, daily cleaning. Excellent tasty food . Only one problem the fridge in the room very small ,struggle to fit bottle water, hopefully by the next time when I will be visit, the owner will change for the better sizes fridge.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESASTER
If I have to add something more will be so bad that is better to stop here. The two receptionists were trying to help but as I said ,managment and most probably ownership were against the customers(!!!!!!!!) the way we were treated. Fourty years I am traveling all over the globe,I never saw such a behavior from the owner(?)of a hotel.It is like a joke ,to fight yr business,but this is what it is. As a Company ,yu know who I am ,but I dont want my name to be posted for everybody. If you need more details you know where and how you will find me.

2/10 Terrible

Mathias, Stockholm, Sweden

Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay at this hotel -the owner rip people off
Poor wifi, rooms did not hold the standard promised when booked, we booked suite rooms but was given very small rooms. When we wanted to check out from the hotel the, hotel staff locked our taxi together with us into the yard and forced us to be double charged for extra cleaning fees for one of the rooms. The owner of the hotel was completely out of this world, and I can NOT RECOMMEND anyone to stay at this hotel what so ever.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the beach
The Hotel is located in a good part of the city close to the beach and also a new shopping area. Staff at the hotel were excellent, friendly and helpful. The room was a little dated and the bedding was not the best, but it was clean and well priced. Transport from the hotel is good with tram and buses. Would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Hotel útulný, čistý, tichý.
Stayed 4 nights in Jun 2019
Response from Villa Neapol Team on Jun 24, 2019
Dear Guest, thank you for taking your time to share your opinion with other travellers! We are always happy to welcoming you again at Villa Neapol!

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sjukt prisvart!
Stayed 5 nights in Aug 2018

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible place
I did not like this place at all. It was dirty hair in the shower. Breakfast was probably the poorest I got during my 40 years of travel. One toast without butter to the milk. This place was terrible. And I can not recomend it to anyone.
Stayed 3 nights in Jul 2018

8/10 Good

Ken

Liked: Cleanliness, room comfort
受付の対応やドアマンの対応は素晴らしい。breakfast はpoor .
Stayed 2 nights in May 2018

4/10 Poor

charles Ch., Paris

Disliked: Cleanliness, staff & service, room comfort
no organisation
Room are not cleaned as well..they dont wash floor.. many spot...breakfast take more than 2 h and very very low quality...personal is good and kind ..but...no professionnal ..comfort is more or less ...we cannot close store for sleep..in other iside, we can use hotel and room as we want...personal is good ..terrasse is not bad..small place for be in comfort....room is ok and big...bathroom is ok...beaches are not far..pleasant place for rest..problem is only about organisation and cooker ..they dont have real cooker and real good menu for breakfast..sometime is really exhausted.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Overall a good experience
Overall experience has been good. What I found unpleasant is the welcoming is not in english. Nowadays It's not possible that a tourist structure cannot guarantee english spoken assistance.
Stayed 13 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near best night zone. but very calm area too.
great price quality. nice place , next time odessa i ill chose again. quality of breakfast
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness
Familie på tur
Super beliggenhet, veldig lite basseng (3 svømmetak), kjedelig frokost, super regngjøring, ingen på hotellet forstår engelsk
Stayed 11 nights in Jul 2017

8/10 Good

Atte

Liked: Cleanliness, property conditions & facilities, room comfort
Villa Neapol
Villa Neapol was a great hotel. Only miinus comes from the fact that the stuff do not speak much of English
Stayed 4 nights in Jul 2017

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Nära Arcadia beach.
Lite dålig wi-fi på sina ställen Vi hade ett rum med två sovrum för 4 personer med toalett artiklar så som schampo och shower gel var lite snålt med. Endast en liten flaska av varje.
Stayed 4 nights in Jul 2017

8/10 Good

Thormod

Liked: Cleanliness, staff & service, room comfort
Hotel i Arkadia området i Odessa
Hotellet er meget nær stranden i Arkadia. Det ligger ikke mer enn et par hundre meter fra selve Arkadia området, det er i en bakke. Dette betyr nærhet til en masse spisesteder og ikke minst meget gode bademuligheter. I Arkadia er det også masse aktiviteter av forskjellig slag, som diskotek og artistopptredener. Hotell var rent og pent, Staben var meget bra og hyggelig. Kan anbelfales til alle.
Stayed 10 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Sveinung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Matanat, Баку

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Достойный отель!!!
Проживали в отеле Вилла Неаполь в мае 2016 года, бронировали через Hotels.com, все четко и безукоризненно, цены дешевле, чем на других сайтах. Сам отель достойный, персонал очень приятный и доброжелательный. Приехали мы рано утром, оставили багаж, пошли к морю, это в 5 минутах ходьбы от отеля, вернулись уже к обеду, заселились, хороший номер, со всеми удобствами, во дворике есть собственный небольшой бассейн, лежаки, зонтики, можно позагорать. Завтраки вкусные, правда немного однообразные, заказывали все с вечера. Единственный минус у нас в номере не ловил Wi-fi, приходилось выходить на улицу ближе к центральному входу. Расположение отличное, в тихом спокойном месте, близко к морю и к Аркадия сити, откуда отъезжают все автобусы и трамваи в сторону центра города. Отличный вариант в соотношении цена-качество. В целом все супер, мы остались очень довольны! Всем спасибо!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Hotell i kort avstand fra badeanlegg.
Rommet hadde havutsikt med balkong. Det var rent. Sengen kunne hatt en bedre kvalitet. Vi bodde der i en uke. Vi fikk servert mat på rommet etter ønske. Villa Neapol er et aktuelt hotell om vi skal tilbake til Odessa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très agréable très calme
Le personnel est très agréable et essayent par tout les moyens de vous rendre votre séjour agréable , merci à eux !

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
värdsklass på detta hottel
jag vill egentligen inte ge mitt betyg på villa neapel för risken att det är fullbelagt nästa gång jag ska bo där blir mycket större. DET VAR ETT AV DE BÄSTA STÄLLEN JAG BOTT PÅ OCH KAN VARMT REKOMENDERA DETTA HOTELL rumen var rena och stora och personalen var helt fantastisk och med en trevlig miljö utanför hotelet med en liten pool på gården