Ratings based on 320 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Wonderful hotel with welcoming staff

Posted Nov 3, 2016
Location: Tower of Belem. Timeout market.
Our room was thoroughly cleaned and tidied on a daily basis. Anything needed was provided without much delay. Amenities such as shops, cafe, bus stop available at short walk. Very clean surrounding environment and picturesque view of the area. Meals were delicious and buffet style suited our family of one child. Very polite and helpful staff who were attentive to customer's needs. Overall, it was a lovely stay and a great experience!
Comment from Hotel Management
Dec 6, 2016 by Real Hotels Group, Hotel Management
Dear Guest, Thank you for your feedback. We are happy to know that you had a positive stay with us. Thank you for your compliments regarding our team. Our daily goal is our guests satisfaction. We look forward to welcome you again at Real Oeiras. Best Regards.
5 out of 5
by A verified traveler

Recommended hotel - Very happy holiday!

Posted Oct 17, 2016 on Hotels
Nice hotel. It's no secret that it's a bit out of town so we were prepared and hired a car and with a car the location is great as you're then 20 mins from anywhere - central Lisbon, Sintra, Cascais, numerous sandy beaches including Guincho that is definitely recommended. There is plenty of free parking on the street outside the hotel. Plus there is a great little burger joint 2 mins walk round the corner called Abakua Café that serve great burgers for under €6 - Well worth a visit! Good quality wifi in the room and lovely view over to the suspension bridge and Christo Rei as well as free SportTV on the tele to watch all the football - bonus!!! Only negatives - beds are very hard and no tea/coffee facility in the room. Happy holiday though and well recommended hotel :)
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear Guest, We are very happy to know that you've had a thoroughly enjoyable stay with us. Please be assured that all of your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards.
4 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Good service, great view of Lisbon, and surrounding areas. Food good in hotel restaurant.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day. We are happy to know that you enjoyed your stay, our service and our locvation and we look forward to welcoming you again, soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

great staff

Posted Sep 17, 2016
Pros: staff
Cons: bed
Everything was great except the beds were not that comfortable
Comment from Hotel Management
Oct 27, 2016 by Real Hotels Group, Hotel Management
Dear Guest, We are happy to know that we loved the service offered by our team. We appreciate you taking the time to write your comments and review. It deserved our best attention. We regret that the bed was not comfortable.. However, we will make sure to check all our mattresses and we will do our utmost to improve as soon as possible. We look forward to a new visit from you to Real Oeiras. Best Regards,
3 out of 5
by Luzia

Posted Aug 21, 2016 on Hotels
Very good
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your opinion! Only the best Guests make it possible for us to be a Very good Hotel. We look forward to welcome you again at Real oeiras. Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buckinghamshire

Completely suited to our needs

Posted Jul 23, 2016
We came to Oeiras for the Jazz festival and the Hotel Real suited us perfectly for both convenience and price.
Comment from Hotel Management
Aug 17, 2016 by Real Hotels Group, Hotel Management
Dear Guest, Thank for your comment and your great opinion. We are happy that you enjoyed your experience with us. We hope you enjoyed the festival as well. We look forward to welcome you again at Real Oeiras, hopefully soon. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Beautiful hotel close to the beach

Posted Jul 15, 2016
Amazing holiday nice people and beautiful weather
Comment from Hotel Management
Aug 17, 2016 by Real Hotels Group, Hotel Management
Dear Guest, We are happy to know that you enjoyed your experience at Real Oeiras! We look forward to welcome you again for another "Amazing holiday" at Real Oeiras. Best Regards.
5 out of 5
by dalton from USA

Great hotel, great price

Posted Nov 10, 2015 on Hotels
One night stop-over on our honeymoon. Great hotel conveniently located with an excellent view of the valley. The room was very nice and the hotel has a well-appointed gym and spa. Ate at a fun little bar a short walk to the bottom of the hill. For 45 euros (including a very tasty breakfast for two) this place is an amazing deal.
Comment from Hotel Management
Nov 25, 2015 by Real Palacio, Hotel Management
Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Real Oeiras. Kind regards. Hotel Real Oeiras
5 out of 5
by Olu

VFM

Posted Oct 26, 2015 on Hotels
Very, very good value for money. The staff were very attentive and helpful.
Comment from Hotel Management
Nov 6, 2015 by Real Palacio, Hotel Management
Dear Guest, Thank you so much for your review, especially for your kind comments about the friendliness of our team, which were really appreciated. We are happy to know that you had a thoroughly enjoyable stay with us. We look forward to welcoming you again to our Real Oeiras. Kind regards.
4 out of 5
Recommended
for Families
by Hafsa I.

family trip

Posted Oct 26, 2015 on Ebookers
staff very helpful, very clean and easy to find, recommend always to include breakfast which was very good. will always book again.